GOD MORGEN! GÜNAYDIN. FROM NORWAY

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1 GOD MORGEN! GÜNAYDIN. FROM NORWAY

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8 Management tools for increasing level of competition for Organizations which passing from localization to globalization and good practices about this theme. By Berit Elisabeth Oehn, Master Certified Coach (MCC) International Business Coach Trainer

9 Berit Elisabeth Øhn -15 years of experience as a leader -10 years of experience as a coach -BI- Business Economy -Further development and experience within -Consulting and counseling -Board management competence (BI 2000) -Human Resource Development (USA ) -Emotional intelligence (2002) via Dr. Reuven Bar-On -Started SinCera, a coaching and consulting business in Started The TurningPoint AS a coaching training company in Certified Professional Erickson coach by Marilyn Atkinson PhD, Erickson College, Canada (ACTP) -Appointed Masters Certified Coach (MCC) by ICF in write articles, keynote speaker, assessments, leadership development, team building and executive coaching

10 the turning point Who? What? Why?

11 Our vision The Powerhouse of Transformation Coaching the gift that keeps giving

12 Our mission Give people fish Give people fishing equipment Coaching skills and methods Give people fishing abilities Coaching the gift that keeps giving

13 Our purpose: Develop ourselves Elicit peoples values and talents and free their potential Coaching in the workplace Develop healthy organizational culture where people and business transform and expand

14 Quote for the day The art of beeing wise, is the art of knowing what to overlook > TurningPoint Coaching > Stress Mastery > Leadership Training > Certified Coaching Education

15 Lets talk about.. Globalization Capital Technology Humans Service Products Localization/local clusters Work force Competence/knowledge Public/politicks Suppliers Finance University Source: Prof.Örjan Sövell University of Stockholm CEO Anders Källström,WestSweeden Chamber of Commerce

16 Competition Quality Reliability Price/cost Design Hygiene factors Real competetive factors Individualized Service Customer experienced goodness

17 Reinforcement The more global the more intense local Service treat people as subjects satisfy additional needs Customer experienced goodness contextual - happy to be alive Source: Prof.Örjan Sövell University of Stockholm CEO Anders Källström,West Sweeden Chamber of Commerce

18 Effective Tools One key factor that define the greatest leaders: HIGH ENERGY Source: Prof.Örjan Sövell University of Stockholm CEO Anders Källström,West Sweeden Chamber of Commerce

19 Coaching skills will help your company:. Ability to create strong clusters. Meet your clients new needs and demands. Keep your energy while doing it! Coach for attitude and train for skills

20 Aim for this presentation 1. Additional understanding of coaching 2. One relevant experience of coaching 3. Example of an ongoing business coaching project

21 Exercise 1. Think about a situation in your life where you made a new choice due to an conversation with a person that offered input, resistance, or questions that lead to new perspective. 2. What was the situation (keep it short)? 3. How did you benefit from this (new choice)?

22 What is coaching? A "Coach" will coach you to peak success in your life, your career and your business. A coach will help you to increase your productivity and your profitability.

23 What is coaching? Coaching is; Profession Leadership tool Conversation form Learning method

24 Coaching Research A qualitative research on the effect of leadership coaching, concluded that there were 3 key factors that were crucial for the result 1. The client motivated, willing and commited to the process 2. The coach experienced, personal quality that builds trust, rapport skills, knowledge about relevant tools, models, processes and resources that will be of benefit to the client 3. The organization have a culture that support development and learning, willingness to finance ongoing programs (ICF, 2005 et al. Bush, 2004).

25 Coaching Research Very few emperic studies of coaching from 1955 to 1990 (0-2 in a 5 years period) From studies Mainly Casus studies ( Evidence Based Coaching Stober & Grant, 2006) Coaching is considered a key tool for leader development (Cairo & Dotlich, 1999; Crane, 2001; Goldsmith, Lyons & Freas, 2000; Kilburg, 2000) Mentioned coaching as a important and usefull method for both performance - and cultural development (Crane, 2001; Goldsmith, et al. 2000; Guthrie, 1999; Hudson, 1999; Kilburg, 2000; Sperry, 1993; Witherspoon & White, 1998) Despite the growing interest for coaching as a method there is still very little empiric research about the effect from coaching

26 A complex process to study Another study repports about good results from coaching. Especially 3 skills were improved 1. The ability to keep focus 2. Professional related knowledge 3. Ability to acheive goals One group of leaders were given coaching after a leadership program, the other group were left alone, The group that got coaching, were more focused on the areas were they wanted to change behaviour. New knowledge were more connected to their role as a leader, they showed a higher goal acheivement level than the control group (ICF, 2005, et al. Hernez-Broome)

27 A final research which refer to very positive economical effects from business coaching has been done bymanchester Inc[1]. 100 topp level executives from Fortune businesses in Atlanta USA. The research showed a ROI on the coaching cost on approximately 600 %. In addituon the results showed a positive development on the following environment variables: relationship skills, jobb satisfaction, increased team spirit and reduction of conflicts. IBM have found that those leaders with the best coaching skills also aceive better economical results.(the Time Magazine, 25. september 2000). [1] Tapping the Strategic Potential of Executive Coaching. (

28 What define a Coaching culture? Trust between the leader and co-worker Recognize and use diverse talents and skills Willingness to act and to see the consequences Courage and ability to confront different realities Ability to empower each other and make each other better (performance development)

29 We are Human beings You cannot lead intelligent people through directives, rules and regulations. You can only coach them through their values.

30 Basic human need: To feel APPRECIATED

31 Exercise 3 levels of appreciative feedback: Level 1: That s great - you did a good job! Level 2: How did you do that? Level 3: What does this accomplishment tell you about yourself and your qualities and abilities? Normally we stop at level one. Using level 2 and 3 creates a much stronger impact and builds a deeper trust in the relationship.

32 Tough Love Leadership Selfconfidence Expectations Results Perfomance Selfesteem Acknowledgment Appreciation Follow up BALANCE = CONFIDENCE

33 Executive Coaching A value based leadership program TurningPoint Coaching Stress Mastery Leadership Training Certified Coaching Education

34 Our professional foundation Turning Point Academy Whole system perspective Systemic Stress mastery Solution Focused NLP (Neuro Linguistic Programming) Brain research Evidence based coaching methods Business and leadership knowledge and experience

35 Our coaching program 1 year program Assessment EQ-i i Bar-On - Stress analyzes New tools and understanding 5 3 days workshop Training - Group coaching - Individual coaching - On the job training with new tools

36 Executive coaching A Value based leadership program MODULE 1 MODULE 2 MODULE 3 MODULE 4 MODULE 5 MAIN THEME Visions and Values Self awareness and communication Self worth and relational abilities Empowerment and staying ability Completion, enforcement and refinement FOCUS AREA WONDER LISTEN FEEL DO DEMONSTRATE CORE VALUE OPENNESS EMPATHY RESPONSIBILITY RESOLUTION PERSEVERANCE SUPPORT VALUES Respect Trust Non judgment Clarity Self knowledge Mutual understanding Personal discipline Set demands Give support Commitment Integrity Acknowledgement Goal orientation Insight Conscious intention Appreciation Gratitude Celebration LEARNING STAGES Conscious building phase Concentration phase Integration phase Performance phase Implementation phase PERSONAL MASTERY TOOLS Autogenic training Sorting between self confidence and self worth Breathing techniques Use of your voice Concious body language Non verbal communication Stress management Healty personal interest Responsible litmitations Re-designing your life SKILLS - THE ABILITY TO: The TurningPoint as Clarify expectation Recognize presence and absence Identify leadership values and perspective Visualize vision, elicit values and develop goals Goal oriented and holistic thinking Understand and accept different perspectives Use open ended questions Develop collaboration guidelines Active listening (3 levels) Develop your own leadership skills Expand your consciousness Create engagement and rapport with groups Give and receive feedback Use giraffe ears Approach change effectively Use solution focused leadership tools Collaboration and cooperation See and feel others and own needs (empathy) Identify and overcome own objections Acknowledge and effectively use diversity Take responsibility for your own thoughts, feelings and actions Strengthen self confidence and self worth Reinforce positive development Develop a plan Think and do new things Develop resilience Motivate and inspire others Commit and stay committed Modify or change your way of working Develop and carry out solution focused ways of working Use effective prioritization tools Go up in a Helicopter perspective/whole system thinking Connect the dots Appreciate the small steps Develop new goals Expand your vision Coaching in praxis Wise prioritization Reflect and recognize improvement Se next steps Celebrate victories

37 Benefits for you Reducing job related stress and conflict. Helps others develop their talents and leadership abilities Reducing time lost due to personal crises Increasing the level of trust and collaboration Discovering ways to optimize the group performance Developing the vision of the company with a pulling effect Develop peoples ability to be flexible and evolve to meet unpredictable changes in the market place Training leaders and project teams in coaching using effective and streamlined tools Enables you to realise your maximum professional and personal potential.

38 Become the change you want to see Mahatma Gandhi Dinlediiniz için çok teekkürler! Coaching the gift that keeps giving

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