Mobile computing. Does your organisation have any safe options? The better the question. The better the answer. The better the world works.

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1 Mobile computing Does your organisation have any safe options? The better the question. The better the answer. The better the world works.

2 The big picture The mobile security risk surface Devices Jailbreak or rooting NFC/Bluetooth exploits Privacy legislation Industry regulations Cloud Service Theft and Data Extraction Social Engineering Malware Apps Data Leakage Unencrypted Local Storage Application Vulnerabilities Unencrypted data in transit Third party data leakage Insecure service configuration External Internal Unsecure MDM Configuration Application Vulnerabilities Insecure Services Mobile Device Management Enterprise Mobile Applications Private Cloud / Services Page 2

3 Why companies are leveraging mobile computing today 1. Improving Improving employee extending reach of existing mobile timesheets. 2. Enabling employees Enabling employees via new efficient business processes, support, mobile CRM. 3. Enabling new Targeting new markets clients new mobile commerce apps. Transform infrastructure by application delivery method. Arming your people with the increase productivity. Deliver a new service, service to a new Page 3

4 The BYOD risk landscape As BYOD introduces risk to the organization, a holistic and methodical approach should be used to define this risk and help to ensure that controls exist to maintain both the security and usability of the devices in the enterprise. To define BYOD risks and impact you must consider these factors : Risk profile Usage Geography The risk introduced by BYOD tends to be an expansion of the current risk landscape rather than introducing completely new risks, it has the potential to amplify and increase certain risk. We have divided the risk landscape into three areas: 1. Securing mobile devices 2. Addressing app risk 3. Managing the mobile environment Page 4

5 The traditional organisational view Page 5

6 The employee s view Page 6

7 The future mobile workplace will be driven by an empowered employee Work will be done by open, interconnected, global communities where knowledge is collective and accessible The workforce will be more mobile, flexible, agile, and adaptable to the changing business needs The tools of work will be easy to use, seamless and always available The old world: Corporate owned device The new world: Personal-owned device interfacing with corporate devices B Y O D Page 7

8 The new normal view Striking a balance Employee view: Corporate devices are oldfashioned Many employees already own their personal device and bring to work Some C-level executives may already be using one for business as a special request Arguments for increased innovation, flexibility and productivity I want one for work too! Enterprise view: Devices built for the consumer market Concern regarding device management, security, scalability and data protection Impact on meeting regulatory compliance obligations What happens if we don t support? Is it secure and reliable enough for handling corporate information? Page 8

9 There is no one size fits all solution 1 Area Securing mobile devices Goal Ensure that lost and stolen devices are handled securely, and that access to data is protected 2 Addressing application risk Minimize risk of malware and insecure mobile apps affecting the organization s data 3 Managing the mobile environment Address risk tied to enrollment, deprovisioning, patching and monitoring Page 9

10 1. Securing mobile devices Risks relating to securing mobile devices are categorized into five basic concerns: Lost and stolen devices Physical access The role of end user device ownership Always on with increased data access Lack of awareness Page 10

11 The greatest mobile risk is still device loss/theft Mobile device loss Lost device recovery rate Finder voyeurism Employee data access 70M 7% 89% 64% lost or stolen smartphones in the U.S. each year of lost / stolen devices are recovered of lost / stolen devices are attempted to be accessed by the finder of businesses embracing mobile see faster access to business-critical information -Kensington / Ponemon Ponemon Institute -Kensington / Ponemon Ponemon Institute -Symantec -DELL More data/access + more devices + more theft / loss = Increased risk Page 11

12 Thousands of instances 2. Addressing app risk As the organization enables employees to bring their own, the need for using the same devices to access work-related data inevitably presents itself. This presents mainly two security risks: Malicious apps (malware): the increase in the number of apps on the device increases the likelihood that some may contain malicious code or security holes App vulnerabilities: apps developed or deployed by the organization to enable access to corporate data may contain security weaknesses Mobile malware is quickly going mainstream Malware targeting Android Q Q Q Q Page 12

13 3. Managing the mobile environment BYOD increases the effort needed for maintaining an accurate inventory of the mobile devices, keeping mobile operating systems software up-to-date and supporting the increasing number of device types. By taking advantage of new and upcoming security features, organizations will be better-equipped to deal with incoming and even sometimes unforeseen challenges to their security infrastructure posed by the use of employees own devices. Examples of advances in mobile device security features: Multiple logins and compartmentalization App virtualization and sandboxing BYOD endpoint security Page 13

14 Mobile Device Management (MDM) is a first step for risk mitigation in diverse mobile deployments Without MDM With MDM Limited security controls Consistent controls Inability to securely wipe devices Secure, confirmed remote wipe No application management No way to restrict devices based on security settings on security settings Compartmentalization and app management management Restrict based on policy Hard to control enrollment / deprovisioning deprovisioning Control enrollment and deprovisioning deprovisioning Limited manageability Better manageability Difficult to manage devices Little or no control over device status status Easier to manage and support diverse devices diverse devices Better control over device status Doesn t scale Scales to many types of devices Page 14

15 Mobile deployments must account for global privacy regulation (and surveillance) risks Global privacy restrictions heat map Most restricted Restricted Some restrictions Minimal restrictions Effectively no restrictions No data Source: Forrester: Page 15

16 Handling regulatory risk 1. Talk to legal and HR in the respective countries where BYOD devices are to be supported in order to understand local privacy and data security laws 2. Create tiered policies per geographical segment that expand on the general BYOD policy 3. Ensure that local IT has the right processes in place to support the policy 4. Review, monitor and revise policies regularly 5. Segment business environments and data from personal employee data as much as possible 6. Create a policy structure that is a streamlined governance workflow to address emerging risk areas, making the policy approval process faster and more agile Page 16

17 Next steps Securing and improving your BYOD program To help grow confidence among employees and provide reassurance to stakeholders that information security won t be needlessly imperiled by the use of employees devices, you can follow these 8 steps: Create a strategy for BYOD with a business case and a goal statement Involve stakeholders early through the formation of a mobility group Create a support and operations model Analyze the risk Create a BYOD policy Secure devices and apps Test and verify the security of the implementation Measure success, ROI and roll-forward lessons learned Page 17

18 EY Assurance Tax Transactions Advisory Ernst & Young LLP 2015 Ernst & Young LLP. Published in the UK. All Rights Reserved. The UK firm Ernst & Young LLP is a limited liability partnership registered in England and Wales with registered number OC and is a member firm of Ernst & Young Global Limited. Ernst & Young LLP, 1 More London Place, London, SE1 2AF. ey.com

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