SIP Device Compatibility Report

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1 SIP Device Compatibility Report Konftel 300IP SV9100 NEC Enterprise Solutions has performed Interoperability Testing with the Device and Switch(es) listed above on the date specified. Please always refer to the appropriate SIP Extension Compatibility Report Index and the latest edition of a specific Compatibility Report on BusinessNet before considering connection. If a Device is no longer mentioned in the Index then the Compatibility Report has been withdrawn and connection will no longer be supported by NEC Enterprise Solutions. Test Completion Date: Monday, 15 June 2015 Manufacturer: Konftel Model: 300IP Firmware Version: NEC Platform Tested: Software Version: Test Plan Version: SV9100 V Please refer to the following page(s) for further Information and Configuration Notes.

2 Description of SIP Extension The Konftel 300IP is a flexible SIP-based conference phone, perfect for companies that use IP voice services. Recommended Software Versions SV9100: CPU V System Configuration An unused extension number should be assigned to an unallocated port on the telephone system. (Refer to PRG11-02 / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Terminal Settings). The SIP device will register to this extension number. If authentication is required, a password should be entered in PRG / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Terminal Settings. Authentication is enabled by default in PRG / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Device Setup. CODEC settings can be changed in PRG84-19 / Wizards > Advanced Items > VoIP > SIP Extensions > SIP Extension Codec Settings. Further information on all the commands listed above for the systems is available in the Online Help in PCPro. SIP Extension Configuration The Konftel 300IP is configured via a web-based interface. The device can be mains powered or PoE. The most common method of configuration is to use DHCP to issue the device with an IP address, and then use a Web Browser to configure the advanced settings. It is possible to confirm the network configuration of the device through the on screen menu. Page 2 of 7

3 Web-based configuration Login Log in to the web configuration menu. Use the profile Admin and the default password SIP Settings Under Settings > SIP you can configure the connection account used to communicate with the NEC system. An example below is using extension number 235 and the default SIP extension port UDP:5070 and an IPL address of Page 3 of 7

4 Network Configure here if a static IP address or VLAN tag is required for the customers LAN. Media Configure here the supported codecs for the device. It is recommended at G.722 is configured for highest quality audio. G.711Ulaw is not supported and should be disabled. DTMF Signalling should be set to SIP Info. Page 4 of 7

5 Time and Regional Settings Ensure that the correct time zone is configured and daylight savings if required. Page 5 of 7

6 Known Limitations G.723, G.726 and ilbc are not supported by this device. 30ms VSI is the only supported sample size The device does not support MWI (Message Waiting Indicator). Further Support Actual product support must be obtained from the supplier or manufacturer of the third party device. The manufacturer s website is currently Compatibility Overview Registration - No Authentication Successful Registration Maintain Registration Registration Refresh Registration Failure De-registration Registration with Authentication Successful Registration Maintain Registration Registration Refresh Registration Failure De-registration Registration Failure 480 Call to PSTN/ISDN Call internal to Keytelephone Incoming call from PSTN/ISDN Incoming call from Keytelephone CODECs Disabling and Reordering Disabled CODEC outgoing call Disabled CODEC incoming call CODEC order outgoing call CODEC order incoming call Sending digits during ringing Sending digits during ringing Sending digits during conversation Sending digits during conversation /Incompatible Not Not Page 6 of 7

7 Sending digits during ringing (DTMF Relay) Sending digits during ringing Sending digits during conversation (DTMF Relay) Sending digits during conversation Flash hook/recall Hold & retrieve Consult Transfer (Flash hook/recall) Hold & Transfer (REFER) Blind Transfer (Flash hook/recall) Hold & Blind Transfer (REFER) Unexpected SIP extension termination (Idle) Unexpected SIP extension termination (In conversation) Network Issues Disconnect the Ethernet cable X3 (During idle) Disconnect the Ethernet cable X3 (During conversation) Disconnect the Ethernet cable X4 (During idle) Disconnect the Ethernet cable X4 (During conversation) Disconnect the Ethernet cable X2 (RTP stream) (During conversation) (SIP Info) (SIP Info) CODEC Overview See section 7 for detailed test results of CODEC compatibility. G.711 G.729 G.722 Document History Version Date Description th June 2015 Initial Release (Field Trial) TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL NEC ENTERPRISE SOLUTIONS BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF SIP COMPATIBILTY REPORTS, HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF NEC ENTERPRISE SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, DUE TO THE POSSIBILTY OF PROVIDERS MAKING SYSTEM CHANGES WHICH PROCEED THE COMPATIBILITY TESTING DETAILED IN THIS REPORT. IN NO EVENT SHALL NEC ENTERPRISE SOLUTIONS TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF SEVENTY FIVE POUNDS ( 75). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Page 7 of 7

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