Global Vacation Ownership Software Leader

Transcription

1 Global Vacation Ownership Software Leader

2 About SPI Systems Products International (SPI) is a global leader in software solutions for the Vacation Ownership industry. Founded in 1978, SPI provides advanced software technology, implementation and support services to meet the needs of timeshare resorts, vacation clubs, fractional ownership properties, condo-hotels and private residence clubs sales@spiinc.com

3 GO Orange! SPI s Orange Systems software is an excellent investment in building a solid information technology platform for your business.

4 AN ENTERPRISE SUITE SPI software is available to help control all aspects of the vacation ownership enterprise from marketing and sales, to management, finance and resort operations. SPI s Orange Systems software will help automate and streamline your business whether you deploy an enterprise-wide system, or select just the functionality you need from among our broad range of modules. Your decision to purchase SPI software is a guarantee of confidence. Here are a few reasons why: ~ Our company and a team of highly-qualified IT professionals have been standing behind our software since ~ Orange Systems is based on the most advanced technology available Microsoft.NET and SQL server to afford you a robust, highly scalable, table-driven platform that is completely extensible for on-going development. ~ We have a superior track record of successful implementations. ~ We provide world-class service, training and support by a team of vacation industry experts. ~ Our strategy is to remain on the leading edge of technology and service through continuous improvement. SPI is the system of choice throughout the world by both major corporations and smaller entrepreneurial companies sales@spiinc.com

5 SPI S ORANGE SYSTEMS MODULES Available separately or as part of the Orange Systems enterprise suite MARKETING SALES RESORT MANAGEMENT FINANCE LEADS MANAGEMENT AND FULFILLMENT SALES TRACKING RESERVATIONS MORTGAGE RECEIVABLES Lead Entry Campaign Management Telemarketing In-house Marketing Mini-Vac Fulfillment TOURS Tour Reservations Operator Reports Tour Completion Gift Distribution Referral Track Sales Rep Effectiveness Inventory Control Sales Reporting Payments Status Tracking Trades Cancellations Rescission DOCUMENT PREPARATION Sales Contracts Loan Notes Guest History Confirmations Exchanges Display Account Balance PROPERTY MANAGEMENT Registration Check-outs Housekeeping Night Audit City Ledger Delinquencies Projected Cash Bank Reports Account Aging ASSOCIATION MANAGEMENT Statements Delinquent Notices Automatic Billing Account Aging PREMIUM INVENTORY COMMISSIONS OWNER RENTAL COLLECTIONS Re-orders Purchasing Advice Inventory Value Audit Trail Charge-backs Draws/Reserves Commission Splits History Rental Agreement Distribution Tracking Owner Statement Action Letter Report of Collections File of Activities MS Business Intelligence Datacube-OLAP Based Reporting WEB Services Toolkit XML Based Database-Web Communications

6 MARKETING Orange Systems helps you manage your marketing efforts more efficiently and cost-effectively. You can easily capture and manage information about your prospective customers, premiums, lead sources and campaign effectiveness. Multiple channels of marketing are supported including inbound and outbound call centers, in-house tours, OPc and others. An example of the booking screen from Orange Systems Marketing Module: manage premiums, book tours and accommodations, reserve rental cars and handle all facets of mini-vacations. Track lead sources for prospective customers, as well as individual demographics and contact information

7 SALES Remain in control on a real-time basis with SPI s sales center management module, whether managing a single sales center or multiple properties, projects and sales centers. Streamline your contract process with immediate, on-demand document printing. Measure the effectiveness of your sales personnel, managers and procedures; administrate commissions; manage mixed-use inventory points, intervals, fractions, or whole ownership; track payments and obtain up-to-theminute reporting and analyses. The Sales Module s arrivals manifest: follows tours from cradle-to-grave, plus controls tour wave management and sales person rotation. Using contract administration functionality: print sales documents on-demand, maintain accurate inventory management. Sample of commission screen records commissions for all members of the team, as well as individual contributors.

8 RESORT MANAGEMENT Whether you manage a single-site property or a large international multi-site company with a variety of product and usage types, Orange Systems provides effective solutions for central reservations, front-desk and owner rental management. Managers readily coordinate owner, as well as HOA-controlled, rentals with the Resort Management Module s Availability functionality. Some of the features of the Resort Management Module are the ability to record, obtain reports on and work with guest histories. central RESERVATIONS sales@spiinc.com

9 FINANcE Maintenance Fee And Loan Receivables Servicing SPI s Orange Systems provides a powerful and comprehensive platform for managing owner accounts from maintenance dues to loan servicing. Advanced tools including billing wizards, payment application engine and correspondence management automate routine tasks resulting in substantial savings. You have complete, real-time control and access to accurate reporting and statistics to help you make well-informed business decisions. It s powerful. It s versatile. that s why we went orange. The table-driven nature of SPI s system powers the Finance Module s ability to perform accurate billing, automate correspondence such as late notices and provide robust reporting.

10 ADDITIONAL MODULES Web Services Toolkit Give your owners Internet access to book their own reservations, make payments and check their own account histories. The SPI Web Services toolkit provides development tools for your use in creating a powerful owners Web site quickly and affordably. Business Intelligence Toolkit Orange Systems database can be interfaced with Microsoft s Business Intelligence functionality required by high volume users needing data warehousing, advanced reporting and analyses and multi-level management tools. Condo-hotel Toolkit SPI offers proprietary tools to administrate the reservation rotation procedures, usage tracking and owner revenue controls required to properly manage a condo-hotel. One of several additional features that SPI offers is Business Intelligence functionality to easily analyze and measure key business indicators sales@spiinc.com

11 Superior Service Training Initial training and ongoing support are of foremost importance to our clients satisfaction. SPI s training and customer service team consists of highly competent, accredited and dedicated professionals, many of whom have been with the company for over decades. IT Project Management & Consultation Our systems analysts and software designers use expertise garnered since 1978 to offer consultation services that assist you in designing the most appropriate system to fit your needs. SPI also offers consultation services for issue management and advanced problem solving. Conversion Expertise SPI s conversion methodology has been proven many times over. We perform detailed data mapping, conversion programming and data validation to ensure data integrity is maintained throughout. Software Support and Maintenance SPI provides help-desk support via telephone and to assure the long-term value of your investment. You will receive periodic software updates, which include system enhancements and new system features. We look forward to discussing how SPI can have a positive impact on your business. Our account management team will be happy to set up an appointment for an in-depth review and survey

12 2600 SW 3rd Ave. 5th Floor Miami, FL Sales & Marketing Central Reservations Association Management Property Management Loan Servicing Web Services Global Vacation Ownership Software Leader