UC Learning Center: Learner Guide

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1 UC Learning Center: Learner Guide Updated 3/11/2015

2 Introduction The UC Learning Center is the web-based learning management system (LMS) used across the University of California, for system wide training and development. With the UC Learning Center, UCSD users can: Register for learning activities Launch online activities Review activities assigned to you View training transcripts Table of Contents Introduction... 2 Browser Requirements... 3 Obtaining a UCSD Logon ID... 3 Logging into the UC Learning Center... 4 Campus:... 4 Health Sciences/Medical Center:... 4 Navigation... 5 Searching for Activities... 7 Registering for Activities... 9 Paying for Activities Launching an Online Course Resuming an Online Activity Retaking Online Training and Reviewing Online Training Retaking Training Reviewing Training Viewing Your Schedule Cancel Registration View Status of Assigned Activities View Training Transcript/Certificates of Completion Add Self-Reported Training Selecting a Manager Contacts L e a r n e r G u i d e

3 Browser Requirements Supported Browsers UCSD users can access the UC Learning Center with any of these browsers: Internet Explorer (Versions 6 11) Firefox (Versions 14-30) Safari (Versions 5-7) Chrome (Version 37) Other browsers may also be used, but are not officially supported. It is recommended that only supported browsers be used for ecourses to ensure proper tracking of completions. Pop-up Blockers Pop-up blockers must be disabled to access the UC Learning Center. For more information on disabling pop-up blockers please go to: Obtaining a UCSD Logon ID You will need an active UCSD Logon ID (either single sign-on account or active directory) to access the UC Learning Center. Faculty & Staff Your single sign-on account is the username and password you use to sign in to BLINK. If you do not know your account information: To register for an account for the first time, go to: To reset your password if you have registered previously but forgotten your password, go to: Affiliates If you are not an employee or student you should receive a single sign-on username/password from the security administrator in your sponsoring department. 3 L e a r n e r G u i d e

4 Students Login using your Student single sign-on which is the same username/password used for My TritonLink and registering for classes. If you do not know your account information, you should go to Health Sciences/Medical Center Employees Your active directory account is the username and password you use to sign in to Outlook. All UCSD employees are assigned an active directory account upon hire. If you do not know your account information, contact: Health Sciences/Medical Center Non-Employees If you are performing work at the Medical Center/Health System but are not an employee, you will need to have a username/password set up, you should go to Logging into the UC Learning Center Campus: Login to the UC Learning Center by going to 1. On the UCSD Logon screen, choose to sign-on with: Faculty and Staff: Business Systems or Active Directory (AD) Affiliates: Business Systems Students: Student SSO 2. Enter your UCSD Logon ID and Password and then click Sign In. Health Sciences/Medical Center: 1. Login to the UC Learning Center by going to mycourses.ucsd.edu 2. Select UCSD Employee or Non-UCSD Employee and follow the directions provided 3. Enter your Logon ID and Password and then click Sign In 4 L e a r n e r G u i d e

5 Navigation When you first login to the UC Learning Center you will see the Learner Dashboard. Here you can launch activities you are currently registered in, navigate to your training schedule or transcript, and use search features to locate activities you wish to take. 1. This Top Menu will appear on every page letting you navigate back to your Learner Dashboard and elsewhere. 2. The Learner Dashboard offers quick access when you login to the features user s need most. 3. The Left Navigation Panel will give you access to search for courses, quick links, your training calendar, and notifications. 4. The To Do section will give you quick access to any online activities you are currently in-progress with or any assigned activities you need to complete. Top Menu If you hover over the Learner tab with your cursor a menu will drop down: 1. Clicking Dashboard will take you back to the Learner Dashboard from wherever you are in the UC Learning Center. 5 L e a r n e r G u i d e

6 Learner Dashboard To Do List/Assigned Training This will take you to any activities currently assigned to you. Review Schedule/Cancel Registration This will take you to all your current registrations. Review your schedule for upcoming in-person activities or continue online courses you have already started. You can also cancel your registration here. Add Self-Reported Training Here you can add training you ve attended that was not managed through the UC Learning Center. Transcripts & Certificates Here you can view your transcript showing all your completed training as well as view individual certificates of completion. You can print your transcript or certificates or save them as a PDF. Waiting Lists If you are on the wait list for an activity that is currently full, you can see those activities here and cancel your spot on the wait list if you need to. Instructor Schedule If you are an instructor for an activity in the UC Learning Center, you can use this to get to your instructor schedule and view rosters and sign-in sheets. Search Catalog This will take you to the activity catalog, where all the available activities are organized by categories and subcategories for you to choose from. UC Learning Center Help This links to the support site for the UC Learning Center, where you will find user guides, FAQs, and contacts if you need more assistance. Training Information This will take you to the Staff Education & Development web page where you can find out more information about training at UCSD and resources. News This area will show updates about the UC Learning Center and links to announcements and help resources. 6 L e a r n e r G u i d e

7 Left Navigation Panel This side navigation panel is where you will find the search bar to look for new activities and offers other useful information. The Activity Search Bar will help you locate activities you wish to start or register for. Quick Links offers you the ability to edit your profile and view your training transcript, schedule, and training analysis or assigned activities. The Calendar is your training calendar which will show upcoming activities you are registered to attend. notifications you received from the UC Learning Center, such as registration confirmations or completions are available in Messages, going back for the last two months. Searching for Activities Browse the Catalog To browse the catalog and view the available learning activities under a specific category: 1. Click Search Catalog on the learner dashboard under Resources. 2. Click the various categories or subcategories to review the learning activities available on that subject. 7 L e a r n e r G u i d e

8 Using Search If you already have a learning activity in mind that you wish to search for: 1. Locate the Search Box in the left hand corner. 2. Type in the title or a keyword for the training you are looking for and Click the magnifying glass. 3. Autosuggest will assist you. If you see the activity you re looking for in the suggestions provided, click the title to navigate straight to the description and registration page. View the Calendar If you wish to look specifically for activities that are coming up or on specific dates you can view the activity listings in calendar view (this is not to be confused with the calendar on the Learner Dashboard, which shows upcoming activities you are already registered in). 1. Click the magnifying glass at the top of the page. 2. This will show you all activities available. Locate the Calendar icon on the upper right hand corner to switch your view to the Calendar view. 3. Use the slider to expand the number of days shown and the drop down menu to change the month or year shown. Keep in mind only upcoming in-person activities will be shown on the Calendar. 8 L e a r n e r G u i d e

9 Viewing Details about an Activity You can view more information about an activity such as the description, cost, etc. 1. Use the search or catalog to locate an activity 2. Click the title of the course you wish to see more information about A new window will open with the description, cost (if there is a fee) and more information about the activity. Click Close to go back to activity listings. 3. For in-person activities you can select View Subactivities to see the upcoming dates and locations. Registering for Activities 1. Locate the activity you wish to register in by using the Catalog or Searching for the course using the title or a keyword. 2. Click the register button next to the activity you wish to register in. 3. Review the dates and time the course is offered. 4. Select the offering of the activity you wish to attend and Click Next. 5. Then click Submit to finalize your registration. 9 L e a r n e r G u i d e

10 Paying for Activities Some activities may have a fee associated with them. There are two ways to pay for activities: Index numbers for Departmental Recharge can be input during registration and will be billed after the activity has taken place. Checks should be made payable to "UC Regents" and sent to Mail Code 0922, they must be received prior to the activity taking place. When registering for a course with a fee: 1. Locate the course you wish to register in by using the Catalog or Searching for the course using the title or a keyword. 2. Click Register button next to the activity you wish to register in. 3. Select the offering of the activity you wish to attend and Click Next. 4. Click Submit. 5. You will be prompted to enter your payment information. Using the drop down menu you can select to Pay By Check or Index Number. 6. If you select Check and click Pay Now you will be taken to a confirmation page, then your check must be received prior to the activity taking place. 7. If you select Index Number and click Pay Now you will be prompted to enter the index number for your department s recharge. 8. Enter your recharge Index Number and click Submit 9. Your registration will then be confirmed. Launching an Online Course To launch a new online activity: 1. Login to the UC Learning Center (See Page 3). 2. Locate the online activity you wish to take (See Page 6). 3. When you find the activity you wish to take click the Start button. 10 L e a r n e r G u i d e

11 4. An additional window will open (do not close any windows). 5. You will be shown the activity details, click Next to continue on to the course. *Pop-up blockers will affect your ability to launch online courses, please ensure you have pop-up blockers disabled (Click here to see more). Resuming an Online Activity If you have already started an online activity that you were unable to finish, you can pick up where you left off. 1. Login to the UC Learning Center (See Page 3). 2. The To Do menu at the bottom of your Learner Dashboard will show activities you are currently in-progress with, as well as activities you are assigned to take. 3. Locate the activity you wish to resume and click Start. 4. When the activity launches you may be asked if you wish to resume where you left off, click Yes. Retaking Online Training and Reviewing Online Training There is a difference between reviewing training and retaking training in the UC Learning Center. There may be training you ve taken that is required to be retaken periodically in order to maintain your certification. There may also be some cases where you wish to review part of a training you ve taken in the past, for your own purposes. Retaking Training If wish to retake an online training module you ve completed in the past in order to maintain certification: 1. Locate the training you need to retake either by locating it in your Assigned Training or searching for the activity by title. 2. When you locate the course click the Start button. 3. You will be asked if you wish to Review the activity or Restart the activity. 11 L e a r n e r G u i d e

12 4. If you need to retake this training as a requirement to maintain your certification, you should click Restart. Reviewing Training If you wish to review part of an online training module you ve completed but do not wish to retake it in full: 1. Login to the UC Learning Center 2. Click Review Schedule/Cancel Registration on the learner dashboard button 3. On your training schedule you will want to change the view to Completed Activities. 4. You will now see all the training you ve taken in the past. 5. Locate the course you wish to review and click Start next to the activity. 6. The course will launch and you can review whatever material you wish to review. 12 L e a r n e r G u i d e

13 Viewing Your Schedule To view both upcoming in-person activities you have registered to attend as well as any online activities you are currently in-progress with, you can go to your schedule. 1. Login to the UC Learning Center (See Page 3). 2. Click the Review Schedule/Cancel Registration icon. 3. You will see your training schedule with all of your current registrations. Cancel Registration If you wish to cancel a registration in either an in-person activity you do not wish to attend or an online activity: 1. Login to the UC Learning Center (See Page 3). 2. Click the Review Schedule/Cancel Registration icon. 3. Mark the check box next to the course you wish to cancel. 4. Then click the arrow next to Cancel Registration, this will take you to a confirmation page. 5. On the confirmation page select Cancel Marked. 13 L e a r n e r G u i d e

14 View Status of Assigned Activities Assigned activities are activities you are required to complete by a specific due date, and some may require retraining on a routine basis. You will receive notification of new assignments as well as notifications when it is time to retake training that requires it. To view activities assigned to you: 1. Login to the UC Learning Center (See Page 3). 2. Click the To Do List/Assigned Training icon. 3. Review all activities assigned to you, as well as your current status for these assignments. 4. Your assignment status will show acquired or attended if you have completed the assigned activity. If you have a new assignment that has not yet reached its due date, your status will show Assigned. Once you have passed the due date, if you have not completed the activity your status will be Overdue. 5. Some training is only required once, but some training must be retaken on a regular basis. The expiration date will show you if/when your certification expires, if you pass this expiration date your status will change to Expired. View Training Transcript/Certificates of Completion Your training transcript will include all activities you have completed in the UC Learning Center, as well as any training you have self-reported. You can also download individual training certificates. Because the UC Learning Center is a system wide tool, training history will follow you even if you change UC locations. You can export your transcript to PDF, to print or send electronically. To view your transcript: 1. Login to the UC Learning Center (See Page 3). 2. Click the Transcripts & Certificates icon. 14 L e a r n e r G u i d e

15 3. Review your full training transcript, sort your training by date or select to filter training by a range of dates or year. 4. Click the Export to PDF button at the top right hand side of your page and download a PDF copy of your transcript which you can print, save in your offline files, or include in s if needed. 5. When you click Export to PDF another window will appear. 6. You must click the File link to download your transcript. 7. Click OK to close the window. Your transcript will open in another window or tab depending on your browser settings. View or download a certificate of completion: 1. On your transcript click the diploma icon next to the course you wish to view your certificate for. 2. The certificate will vary depending on the course. You will have the option to Print the certificate directly or Export to PDF. 3. If you click Export to PDF another window will appear. You must click the File link to download your certificate. 4. Click OK to close the window. Your certificate will open in another window or tab depending on your browser settings 5. Click Close to leave the certificate and return to your transcript. 15 L e a r n e r G u i d e

16 Add Self-Reported Training You can add records of training you took outside the UC Learning Center by using the Self-Reported training tool. To add new self-reported training: 1. Login to the UC Learning Center (See Page 3). 2. Click to the Add Self-Reported Training icon 3. You will be taken to the self-reported training page; here you will see any past self-reported training you have added. 4. To add new training click New. 5. This will open a form in which to enter the training details. You will be asked to enter: The activity Name A unique Activity code of your choosing (this is optional and can be the code used by another vendor if applicable) The Description of the activity as it was advertised An Activity type (please select Self-Reported Training) Select a Media Type if this was taken as an elearning/virtual training, training video, reading of a document or manual, or some form of audio/broadcast. If this was in-person you do not need to select a media type. Delivery Method is where you may select the type of training this was, classroom, elearning, video, on-the-job (OJT), etc. 16 L e a r n e r G u i d e

17 Content Type offers categories of training this training may fall under, such as: Environmental Health & Safety, Health Care Education, Technology, Occupation Specific, etc. Cost if the training had a fee (numeric characters only). The Start Date and time as well as the End Date and time, which are very important to include. You can include a Score if one was given. You can select the Duration (the days, hours, minutes, or seconds the training took place). If Credit Hours were given you may include them. You can list the Activity Organizer, the name of an individual or organization that coordinated the activity If you know the Name of the presenter you can include it. You can select to hide the training from managers or to not show the training on your transcript 6. Click OK when you have entered all the information. Unless you selected to not have the training show on your transcript, you should now see the information on your transcript (See Page 13). Selecting a Manager Managers will only have access to their direct reports if their direct reports have identified them as their manager in the UC Learning Center. Below are instructions that you can follow to select your manager and that you can provide your direct reports so they can identify you as their manager. To select a manager: 1. Login to the UC Learning Center. 2. Click on Quick Links located in the left navigation panel, then choose Edit Profile. 3. On the Profile page, scroll down to the Manager field and click Browse. 4. Type your manager s name into the search box and click the Arrow button. 5. The manager s name will be displayed in the search results (remember the UC Learning Center uses legal names as found in payroll). 17 L e a r n e r G u i d e

18 6. Select the correct manager, click OK. 7. Your manager will now be shown on your profile. 8. Scroll down on your profile and click OK to confirm the change. *Note: If you have questions about selecting a manager or need assistance getting your direct reports set up with you as their manager please contact Contacts UCSD campus users please UCSD Health Sciences users please please 18 L e a r n e r G u i d e

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