Embracing Data Warehousing as a Strategic Tool

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Embracing Data Warehousing as a Strategic Tool"

Transcription

1 Embracing Data Warehousing as a Strategic Tool by Kurt Salmon Associates Data warehousing has become a prerequisite for doing business in today s competitive envi-ronment. It has become the information back-bone that enables companies to leverage integrated systems and point solutions across their businesses. Supply chain applications and Internet use are quickly becoming equally as critical to competitive success. Ultimately, winning companies will be those that continue to deploy advanced technology efficiently, such as data warehousing techniques, and use its capabilities to the fullest extent. In April, 1999, Kurt Salmon Associates (KSA) con-ducted a survey of retailers and consumer products manufacturers to learn about their business chal-lenges as well as current and planned technology investments to support business initiatives. From survey results, KSA developed a benchmark report for retailers and manufacturers to help them evaluate their choices more efficiently. Survey results helped shed light on the relationship between respondents business challenges and their strategic responses, including the deployment of enabling technology data warehousing, Internet applications and Supply Chain Management (SCM) solutions. Respondents were asked to identify organiza-tional initiatives on which they expect to place increased emphasis (more time and money) in 1999 compared to Primary Focus on Leveraging Value from Existing Operations Both retailers and manufacturers indicated their primary focus for 1999 is to leverage and derive greater value from existing organizations and operations. This is a fun-damental shift from the past, when efforts targeted sales growth. Particularly striking is the diminished impor-tance placed on growth through acquisitions. The top three target areas for increased emphasis in 1999 are: Controlling costs, especially by improving employee efficiency Reducing inventory turns or cycle time Increasing revenue productivity (revenue per square foot or per customer) Manufacturer and retailer responses differed in some important respects. For example, manufacturers plan to focus more on improving internal operations (e.g., man-ufacturing processes and communication between man-ufacturing and other departments). Retailers, on the other hand, indicated plans for a more external focus, with increasing concern for marketing and merchandis-ing issues like promotional effectiveness, category management, floor lay-outs and assortments. Most respondents said they have implemented data warehousing to support their strategic initiatives. However, based on KSA s industry observations, the number of respon-dents who indicated they use data warehouses seemed high. For a large enterprise, a data warehouse devel-opment project can take several years to fully deploy. It is possible that some respondents confused an oper-ational data store (ODS) with a true data warehouse. An ODS is actually a precursor to a data warehouse, and is used pri-marily to streamline 1 What is a Data Warehouse? This discussion would be incom-plete without an exploration of the technical differences that make data warehouses unique data repositories.the sole purpose of a data warehouse is to provide con-sistently high-quality analytical data for an enterprise. Its data structure is designed to support queries and analysis with speed that enables faster, better informed decision making. An Operational Data Store (ODS), on the other hand, incorporates data structures that are normalized to speed trans-action response time. Data warehousing is not just a technology, but a process and architecture designed to support decision making.

2 query response time, not to conduct data analysis. A data warehouse contains non-volatile data to determine patterns and trends, through data analysis, within their businesses. By defini-tion, data warehouse data structure is subject-oriented, integrated and time-variant. (See sidebar) Some of the unique characteristics of a data warehouse are: KSA consultants reviewing the survey results recognized the value of examin-ing data warehousing deployment within the context of other important technological initiatives. Deployment of Internet and SCM applications are also top information technology (IT) priori-ties for most consumer goods retailers and manufacturers. Data warehousing provides a complex system integration facility that enables an enterprise to achieve the benefits of IT point solu-tions (e.g., Internet and SCM) by inte-grating those solutions through a data warehouse. While many companies appear to have implemented data warehousing, they may not be making the best use of the business data they capture. Unfortunately, the focus is on managing existing data, such as inventory or customer information, and not on analyzing this data to identify business anomalies, such as product trends or customer loyalty, explains Kathryn Cullen, a KSA principal who special-izes in ERP data warehousing. Food and Apparel Retailers Lead in Data Warehousing for Inventory Management Food and apparel retailers reported they are currently using data ware- housing for most of their inventory management efforts. All of the apparel, hosiery and footwear retailer respondents indicated they are currently using data warehous-ing for inventory planning and fore-casting, replenishment planning and assortment planning. Sixty-seven percent of food retailers said they use data warehousing for replenish-ment planning. This may be due to the need to incorporate historical factors in replenishment forecasting and assortment planning by SKU-site location. In addition, the majority of food and apparel retailers are sup-porting their shopper loyalty pro-grams and category management efforts with data warehouses. Subject-Oriented Data classi-fied and organized around sub-jects that are meaningful to a company (e.g., critical success factors of the business). Integrated Data combined from internal and external sources, enabling a cross-func-tional view of the company. Time-Variant Data containing both historical and nearly cur-rent data organized to support time-based analysis. Non-Volatile Data extracted and transformed from opera-tional systems as needed. The focus of retailers is to increase sales per customer and make shopping an enjoyable experience so that they (customers) will come into the store again. After all, the cost of maintaining a customer is much lower than soliciting a new one. Data ware-housing can help retailers understand their customer profiles much better and use programs like frequent shop-per and customer loyalty to their maximum advantage, said John Stiehler, KSA manager. Half of non-sewn manufacturers reported they are using data ware-housing to enable on-time shipments and manage their systems and pro-cesses. As further evidence of the widespread use of data warehousing in systems and process management, 60 percent of the medium-sized (rev-enue between $500 million and $1 billion) manufacturers reported they are currently using data warehousing in their businesses. Among all manufacturers, use of data warehouse information for managing operating efficiency and inventory management was reported most frequently, indicating the importance manufacturers place on controlling costs and improving inventory turns. Department Stores and Specialty Retailers Use Data Warehousing to Realize More Value from Their Operations KSA asked respondents to indicate their current use for data ware-housing, as well as their plans for future use. Reflecting their need to catch up, department stores and specialty retailers, who reported the least use in 1998, disclosed plans for aggressive adoption of this technology in 1999 and Sixty percent of department stores and 45 percent of specialty retailers divulged plans for data warehous-ing projects. They are focusing their initiatives on 2

3 improving fre-quent shopper/loyalty programs, advertising and promotional effec-tiveness, and store brand develop-ment. These initiatives will serve as the foundation for retailers to bet-ter understand how customers contribute to improved profitability through complex customer analy-sis. In sharp contrast to manufac-turers, this also reflects a more external focus on growing revenues and building customer loyalty. Larger (annual revenue exceeding $1 billion) manufacturers reported current data warehousing efforts that focus on supporting operating effi-ciency and inventory management. While manufacturers reported they intend to continue this emphasis, 50 percent indicated plans to support supply chain effectiveness with data warehousing next year. Trend Toward Web-Enabled Business Department store retailers reported the highest current use of Internet technology, with a focus on marketing and merchandising. Sixty-seven per-cent of department stores reported using the Internet to enable frequent shopper loyalty programs and 60 per-cent of mid-sized retailers reported using the Internet for store and brand development initiatives. Manufacturers are using the Internet more for their back office systems. Reflecting the pervasiveness of Webenabling applications, manufacturers reported using intranets for improved communication with other departments within their companies. Current use of the Internet among manufacturers is skewed toward large firms and the support of supply chain effectiveness. Fifty percent of large manufacturers said they use the Internet to support partnering and sourcing in their supply chain management efforts. Marketing and merchandising will see the greatest growth in Internet utilization among retailers. When asked about future use of the Internet, retailers responded unequivocally that they would focus on support for frequent shopper loy-alty programs. Two out of three department store retailers said they would use the Internet in 1999 to enable frequent shopper loyalty ini-tiatives. Sharing their enthusiasm, more than half of small (revenue under $500 million) retailers reported plans to use the Internet to boost frequent shopper programs. Large Manufacturing and Food Companies Using Supply Chain Applications Most Effectively Thirty-nine percent of manufacturers and 48 percent of retailers are cur-rently using supply chain applications for inventory management, improving operating efficiency, marketing and merchandising. Manufacturing com-panies indicated that they are making extensive use of these applications to improve operating efficiency. Large manufacturing companies are using supply chain applications more effec-tively than small and medium sized manufacturers. Half of the large manufacturers also reported using supply chain applications for reducing operating costs, improving systems and processes, and distribution center automation and logistics. All manu- facturing companies that are either currently using or planning to use supply chain applications are focused on reducing operating costs and improving operating efficiency. Among retailers, food companies are leading in the utiliza-tion of supply chain management applications. About 60 per-cent of food retailers reported using supply chain applications for inventory management, improving operating efficiency, marketing and merchandising. The most frequently reported use, at 80 percent, was for inventory replenishment. Department stores are also utilizing supply chain appli-cations more effectively to improve operating efficiency and inventory management. Though merchandising and mar-keting are crucial functions for department stores, many are not currently using supply chain applications in these efforts. This is somewhat surprising because of the poten-tial for excellent results from these applications. Sixty-seven percent of these department stores, however, said they plan to use supply chain applications for frequent shopper or loyalty programs and category management. Though all types of retailers were most interested in using supply chain applications in product development, department stores reported the most utilization in this area. They also reported 100 percent utilization for partnering and sourcing efforts. 3

4 In today s highly competitive retail and consumer prod-ucts marketplace, successful companies will be those who create breakthrough strategies that deliver a sustainable competitive advantage. The benchmarking survey results indicate data warehousing has become a critical strategic tool in this environment, enabling companies to leverage integrated systems and point solutions across their enter-prises. Results also indicate supply chain applications and Internet use are becoming increasingly critical compo-nents of a winning strategy for profitable growth. Ultimately, winning companies will be those that continue to invest in and apply advanced technology to the cornerstones of their business functions. If the survey results ignite an interest in getting started with data warehousing, here are some ideas for consideration. Strategies for Successful Data Warehouse Implementations Utilize an interactive, incremental approach Build data marts first to speed deployment. Data marts focus on a subset of the enter-prise (i.e., marketing or human resources) which mitigates complexity. Building on quick wins allows more robust data ware-houses to evolve over time, thus minimizing risk when compared to an initial enterprise-wide rollout. Select the Right Data Warehouse Tool Organizations with limited data warehouse experience should consider mature products for the initial implementation. Investigate end-to-end solutions (one product for data acquisition, database management and data analysis) to speed deployment. Plan for Data Quality Management Over seventy percent of the effort in data warehousing is consumed in assuring data accuracy (data warehouses are a classic example of "garbage in Select the Right Skill Set These projects are by definition technically complex. A finely tuned team of technologist and business process owners is required. Key users are always high-level decision makers, thus guaranteeing high visibility. Success requires a unique blend of data management skills, system administration, and excellent project management. Trends in Data Warehousing Virtual Data Warehouses Increased integration with external data sources is creating virtual data warehouses, which only extract the information needed for specific queries. This can vastly expand the content of the data warehouse without necessitating gigantic database storage requirements. Internet/Intranet Deployment Many OLAP (On-Line Analytical Processing) tools now offer web deployment functional-ity to allow users to access, process and dis-tribute data. ERP Convergence with Data Warehousing Many enterprise resource planning (ERP) vendors have introduced integrated products, which tie the data warehouse directly to the ERP. 4

5 garbage out"). This holds true for both the initial implementation and on-going maintenance. Cross-enterprise input in the data design can avoid later dis-crepancies (i.e., sales should be defined the same for marketing, sales, finance and opera-tions) and increase the reusability of initial data marts in later implementations. These integrated data warehouses with preconfigured information cubes can jump start an implementation. 5

Cognos e-applications Fast Time to Success. Immediate Business Results.

Cognos e-applications Fast Time to Success. Immediate Business Results. Cognos e-applications Fast Time to Success. Immediate Business Results. www.cognos.com Cognos e-applications transform business-critical data into a readily available global view of our customers and our

More information

SCALING UP RFID FOR RETAIL CHAINS

SCALING UP RFID FOR RETAIL CHAINS SCALING UP RFID FOR RETAIL CHAINS PLANNING GUIDE 4. Implementation 3. Rollout Planning 2. Systems Architecture 1. Solution Definition SCALING UP RFID DEPLOYMENTS IN RETAIL After running successful pilots

More information

Revenue and Sales Reporting (RASR) Business Intelligence Platform

Revenue and Sales Reporting (RASR) Business Intelligence Platform Department of Information Resources Revenue and Sales Reporting (RASR) Business Intelligence Platform NASCIO 2009 Recognition Awards Category: Data, Information and Knowledge Management Executive Summary

More information

The Value of Vendor Compliance Optimization Technology

The Value of Vendor Compliance Optimization Technology Supply Chain Executive Brief The Value of Vendor Compliance Optimization Technology Dozens of retailers, and in some cases other types of companies such as wholesalers and manufacturers, manage vendor

More information

Business Intelligence

Business Intelligence Transforming Information into Business Intelligence Solutions Business Intelligence Client Challenges The ability to make fast, reliable decisions based on accurate and usable information is essential

More information

Improve business agility with WebSphere Message Broker

Improve business agility with WebSphere Message Broker Improve business agility with Message Broker Enhance flexibility and connectivity while controlling costs and increasing customer satisfaction Highlights Leverage business insight by dynamically enriching

More information

SaaS and Cloud ERP Trends, Observations, and Performance 2011

SaaS and Cloud ERP Trends, Observations, and Performance 2011 December, 2011 SaaS and Cloud ERP Trends, Observations, and Performance 2011 Over the past five years, Aberdeen has been measuring the willingness of organizations to consider Software as a Service (SaaS)

More information

Omni- Channel Benefits for B2B Commerce

Omni- Channel Benefits for B2B Commerce i Mtkang/Shutterstock B2B ecommerce trends and tides are signaling a shift towards a B2C- like Omni- Channel eco- system. arvato Systems North America 6 East 32nd Street, New York, New York 10016 United

More information

At the Heart of Connected Manufacturing

At the Heart of Connected Manufacturing www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of

More information

REMAN. Microsoft Dynamics NAV for Reman from Level Seven

REMAN. Microsoft Dynamics NAV for Reman from Level Seven REMAN Microsoft Dynamics NAV for Reman from Level Seven EAT. SLEEP. REMAN. It s what we do. MICROSOFT DYNAMICS NAV FOR REMAN ERP software specifically designed for remanufacturing businesses. Off-the-shelf

More information

The 5 Questions You Need to Ask Before Selecting a Business Intelligence Vendor. www.halobi.com. Share With Us!

The 5 Questions You Need to Ask Before Selecting a Business Intelligence Vendor. www.halobi.com. Share With Us! The 5 Questions You Need to Ask Before Selecting a Business Intelligence Vendor www.halobi.com Share With Us! Overview Over the last decade, Business Intelligence (BI) has been at or near the top of the

More information

SOLUTION OVERVIEW SAS MERCHANDISE INTELLIGENCE. Make the right decisions through every stage of the merchandise life cycle

SOLUTION OVERVIEW SAS MERCHANDISE INTELLIGENCE. Make the right decisions through every stage of the merchandise life cycle SOLUTION OVERVIEW SAS MERCHANDISE INTELLIGENCE Make the right decisions through every stage of the merchandise life cycle Deliver profitable returns and rewarding customer experiences Challenges Critical

More information

When Worlds Collide: Next Generation ERP

When Worlds Collide: Next Generation ERP ADVANCED MANUFACTURING RESEARCH When Worlds Collide: Next Generation ERP Bruce Richardson Vice President, Research Strategy When Worlds Collide The View From The Marketplace The Next Generation ERP Market

More information

Northrop Grumman White Paper

Northrop Grumman White Paper Northrop Grumman White Paper Business Analytics for Better Government Authors: Patrick Elder and Thomas Naphor April 18, 2012 Northrop Grumman Corporation Information Systems Sector 7575 Colshire Drive

More information

An Enterprise Resource Planning Solution for Mill Products Companies

An Enterprise Resource Planning Solution for Mill Products Companies SAP Thought Leadership Paper Mill Products An Enterprise Resource Planning Solution for Mill Products Companies Driving Operational Excellence and Profitable Growth Table of Contents 4 What It Takes to

More information

Make the right decisions with Distribution Intelligence

Make the right decisions with Distribution Intelligence Make the right decisions with Distribution Intelligence Bengt Jensfelt, Business Product Manager, Distribution Intelligence, April 2010 Introduction It is not so very long ago that most companies made

More information

The Enterprise Software Landscape

The Enterprise Software Landscape The Enterprise Software Landscape The ability to respond quickly to shifting consumer preferences and marketplace demands is a key competitive advantage for fashion industry businesses. Technology, particularly

More information

Overview, Goals, & Introductions

Overview, Goals, & Introductions Improving the Retail Experience with Predictive Analytics www.spss.com/perspectives Overview, Goals, & Introductions Goal: To present the Retail Business Maturity Model Equip you with a plan of attack

More information

Apparel. SAP Business One. Apparel & Footwear

Apparel. SAP Business One. Apparel & Footwear Apparel SAP Business One Apparel & Footwear Introduction Now fashion companies can grow from small to extra-large with SAP Business One. Integrate and automate critical business processes with Apparel

More information

Customer effectiveness

Customer effectiveness www.pwc.com/sap Customer effectiveness PwC SAP Consulting Services Advance your ability to win, keep and deepen relationships with your customers. Are your customers satisfied? How do you know? Five leading

More information

Customer Relationship Management

Customer Relationship Management Customer Relationship Management by Professor Adrian Payne Director Centre for Relationship Marketing, Cranfield University Introduction Customer Relationship Management (CRM) is developing into a major

More information

Performance Management Applications. Gain Insight Throughout the Enterprise

Performance Management Applications. Gain Insight Throughout the Enterprise Performance Management Applications Gain Insight Throughout the Enterprise Applications that Span the Enterprise Managers need a consolidated view of their key enterprise metrics and performance indicators

More information

Leading Practices in Market Basket Analysis

Leading Practices in Market Basket Analysis Leading Practices in Market Basket Analysis How Top Retailers are Using Market Basket Analysis to Win Margin and Market Share Larry Gordon, Partner The FactPoint Group 349 First Street Los Altos, CA 94022

More information

Building a Business Case for Supply Chain Execution in the Cloud

Building a Business Case for Supply Chain Execution in the Cloud Building a Business Case for Supply Chain Execution in the Cloud Add Strategic Value to Your Business Getting your products to your customers is critical to business success. Yet often, supply chain execution,

More information

SPORTING GOOD RETAILERS ebook

SPORTING GOOD RETAILERS ebook SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers

More information

Supply chain intelligence: benefits, techniques and future trends

Supply chain intelligence: benefits, techniques and future trends MEB 2010 8 th International Conference on Management, Enterprise and Benchmarking June 4 5, 2010 Budapest, Hungary Supply chain intelligence: benefits, techniques and future trends Zoltán Bátori Óbuda

More information

How to Scale ecommerce Fulfillment for the Holidays

How to Scale ecommerce Fulfillment for the Holidays How to Scale ecommerce Fulfillment for the Holidays As much as online retail has become an integral component of holiday shopping 1, some online retailers may still hit serious roadblocks during the holiday

More information

Digital Technology Renders Traditional Supply Chain Models Obsolete. Organization. Control Points

Digital Technology Renders Traditional Supply Chain Models Obsolete. Organization. Control Points Digital technology is disrupting traditional operations and now every business is a digital business. The impact on supply chain management is particularly great. Businesses cannot unlock the full potential

More information

Microsoft Dynamics ERP. Transform Your Business

Microsoft Dynamics ERP. Transform Your Business Microsoft Dynamics ERP Transform Your Business Embrace Change with Confidence Organizations compete in an environment dramatically shaped by current economic conditions as well as ongoing challenges such

More information

WWW.WIPRO.COM GETTING IT RIGHT. Trade Promotion Optimization

WWW.WIPRO.COM GETTING IT RIGHT. Trade Promotion Optimization WWW.WIPRO.COM GETTING IT RIGHT Trade Promotion Optimization WIPRO CONSUMER GOODS DO BUSINESS BETTER PAINT THE TOWN YOUR BRAND COLOR So you have a great product or a great service and you just can t wait

More information

On Your Mark, Get Set, Go! ebook

On Your Mark, Get Set, Go! ebook On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with

More information

Sage 300 Distribution

Sage 300 Distribution Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing

More information

Supply Chain Management and Value Creation

Supply Chain Management and Value Creation Supply Chain Management and Value Creation YAN Xi 1, KANG Canhua 2 School of Economics, Wuhan University of Technology, Wuhan 430070, China 1. cassie_yan@163.com, 2.kchhua@whut.edu.cn Abstract: In recent

More information

Supply Chain development - a cornerstone for business success

Supply Chain development - a cornerstone for business success Supply Chain development - a cornerstone for business success Agenda 1. Supply chain considerations 2. Benefits of a developed SCM strategy 3. Competitive advantage by using a LSP 4. CRM/SCM key to business

More information

Master Data Management for Life Sciences Manufacturers

Master Data Management for Life Sciences Manufacturers Master Data Management for Life Sciences Manufacturers Achieving Process Excellence by Michael Stein and Geert Crauwels Successful MDM strategies start with identifying broken processes, not technology.

More information

A Guide to Business Intelligence For Sales and Marketing Decision Makers

A Guide to Business Intelligence For Sales and Marketing Decision Makers A Guide to Business Intelligence For Sales and Marketing Decision Makers Business Intelligence for Sales and Marketing The more relevant, useful intelligence you have at your fingertips about your business,

More information

Lead the Retail Revolution.

Lead the Retail Revolution. Lead the Retail Revolution. The retail industry is at the center of a dramatic shift in the way consumers shop and interact with their retailers. After hundreds of years of customers going to the store,

More information

E-Fulfillment Trends Report

E-Fulfillment Trends Report E-Fulfillment Trends Report This report explores best practices, common challenges and emerging trends in e-fulfillment nationwide. 2012 Saddle Creek Logistics Services n All Rights Reserved Overview E-commerce

More information

Management Update: The Cornerstones of Business Intelligence Excellence

Management Update: The Cornerstones of Business Intelligence Excellence G00120819 T. Friedman, B. Hostmann Article 5 May 2004 Management Update: The Cornerstones of Business Intelligence Excellence Business value is the measure of success of a business intelligence (BI) initiative.

More information

Is it Time to Purchase a Fashion Enterprise Solution?

Is it Time to Purchase a Fashion Enterprise Solution? Is it Time to Purchase a Fashion Enterprise Solution? Determining whether to replace an ERP, PLM or other system is a major decision for any apparel and fashion business. Fortunately, recent technology

More information

Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making

Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making Analytics: A Requirement for High Performance Mastering the Art and Science of Smart Decision Making More than ever, companies need timely, in-depth insights if they are to remain competitive globally.

More information

Preconfigured product lifecycle management (PLM)

Preconfigured product lifecycle management (PLM) An Apparel Thought-Leadership Report: Advantages of Out-of-the-Box PLM Preconfigured product lifecycle management (PLM) solutions offer a pathway to faster installation. Seasoned vendors are offering out-of-the-box

More information

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide

More information

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group 2015 SAP SE or an SAP affiliate company. All rights reserved. China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group Company China Grand Automotive Services

More information

A Single Commerce Platform for Omnichannel Retailing

A Single Commerce Platform for Omnichannel Retailing A Single Commerce Platform for Omnichannel Retailing How A Unified Approach Accelerates the Journey to Omnichannel, Creating Competitive Advantage Along the Way White Paper Table of Contents Introduction

More information

Martec International. Understanding Retail E-Learning Course

Martec International. Understanding Retail E-Learning Course Martec International RST66 Martec International is a leading consulting and training firm specializing in the retail industry. Its client base includes retailers from around the globe, technology suppliers

More information

Five Technology Trends for Improved Business Intelligence Performance

Five Technology Trends for Improved Business Intelligence Performance TechTarget Enterprise Applications Media E-Book Five Technology Trends for Improved Business Intelligence Performance The demand for business intelligence data only continues to increase, putting BI vendors

More information

Retail s Complexity: The Information Technology Solution

Retail s Complexity: The Information Technology Solution A P P L I C A T I O N S A WHITE PAPER SERIES COMPLEXITY OF PRODUCTS, SCALE AND PROCESSES, ALONG WITH SUPPLY CHAIN CHALLENGES, PLACE EVER GREATER DEMANDS ON RETAILERS. IT SYSTEMS ARE AT THE HEART OF RETAIL

More information

Top 5 Transformative Analytics Applications in Retail

Top 5 Transformative Analytics Applications in Retail Top 5 Transformative Analytics Applications in Retail Learn how you can boost your bottom line and acquire engaged, happy customers with actionable insight from the world s most comprehensive analytics

More information

Reduce your markdowns. 7 ways to maintain your margins by aligning supply and demand

Reduce your markdowns. 7 ways to maintain your margins by aligning supply and demand Reduce your markdowns 7 ways to maintain your margins by aligning supply and demand On average, On average, Step off the high-volume, low-price treadmill Browse through any online store or shopping mall

More information

Electronics Components Manufacturing: The Path to Excellence

Electronics Components Manufacturing: The Path to Excellence Electronics Components Manufacturing: case study The Path to Excellence Successful electronics manufacturers design their supply chains around their key stakeholders specifically, customers, suppliers

More information

SOURCE ID RFID Technologies and Data Capture Solutions

SOURCE ID RFID Technologies and Data Capture Solutions SOURCE ID RFID Technologies and Data Capture Solutions RFID - a vital link for streamlining in-store inventory and supply chain management Source ID believes that worldwide demand for RFID based technology

More information

CUSTOMER! ENGAGEMENT SURVEY RESULTS

CUSTOMER! ENGAGEMENT SURVEY RESULTS CUSTOMER! ENGAGEMENT SURVEY RESULTS July 2011 Table of Contents Introduction Respondent Info 3 6 QUESTIONS: How would you rank an overall customer engagement strategy in comparison to other current priorities

More information

Exclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results

Exclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results Exclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results unveil the internal goals and external pressures driving

More information

Eliminating Barriers for the Next-Generation of Manufacturing MAKE COMPLEXITY AN OPPORTUNITY WITH GREATER COLLABORATION

Eliminating Barriers for the Next-Generation of Manufacturing MAKE COMPLEXITY AN OPPORTUNITY WITH GREATER COLLABORATION Eliminating Barriers for the Next-Generation of Manufacturing MAKE COMPLEXITY AN OPPORTUNITY WITH GREATER COLLABORATION The economic downturn has heightened the pressure on manufacturing enterprises to

More information

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation 2012 R3 Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for midsize and larger organisations that helps people

More information

SAS. for Grocery. Empowering grocers to engage customers at every turn

SAS. for Grocery. Empowering grocers to engage customers at every turn INDUSTRY OVERVIEW SAS for Grocery Empowering grocers to engage customers at every turn The grocery industry has changed. To withstand the onslaught of growing competitive pressures, most grocers have embraced

More information

for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships.

for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships. Microsoft Dynamics for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships. Our vision is to empower midsized and enterprise retailers with a seamless and

More information

Four distribution strategies for extending ERP to boost business performance

Four distribution strategies for extending ERP to boost business performance Infor ERP Four distribution strategies for extending ERP to boost business performance How to evaluate your best options to fit today s market pressures Table of contents Executive summary... 3 Distribution

More information

Understanding the Development and Use of Analytical Business Intelligence Applications

Understanding the Development and Use of Analytical Business Intelligence Applications Understanding the Development and Use of Analytical Business Intelligence Applications By Elliot King, Ph.D Professor of Communication Lattanze Center Loyola University Maryland Table of Contents Introduction...1

More information

Efficiency, alignment, and insight: Using technology to drive manufacturing improvements

Efficiency, alignment, and insight: Using technology to drive manufacturing improvements Efficiency, alignment, and insight: Using technology to drive manufacturing improvements 1 Regardless of specialty or size, manufacturing companies share common goals: grow business, control costs, and

More information

Strategic Sourcing & Procurement Excellence

Strategic Sourcing & Procurement Excellence Strategic Sourcing & Procurement Excellence Mastering sustainable procurement strategies to generate significant value for your organisation through effective cost reduction and increased efficiency Singapore,

More information

Copyright 2007 Ramez Elmasri and Shamkant B. Navathe. Slide 29-1

Copyright 2007 Ramez Elmasri and Shamkant B. Navathe. Slide 29-1 Slide 29-1 Chapter 29 Overview of Data Warehousing and OLAP Chapter 29 Outline Purpose of Data Warehousing Introduction, Definitions, and Terminology Comparison with Traditional Databases Characteristics

More information

Creating a supply chain control tower in the high-tech industry

Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry A supply chain control tower gives high-tech leaders the ability to create

More information

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND PLUMBING EQUIPMENT MANUFACTURERS BEST-RUN HVAC AND PLUMBING

More information

I-Track Software. A state of the art production and warehouse management system designed for Food and Beverage Manufacturers. Overview 2.

I-Track Software. A state of the art production and warehouse management system designed for Food and Beverage Manufacturers. Overview 2. Overview 2 Features 3 Benefits 4 I-Track Software A state of the art production and warehouse management system designed for Food and Beverage Manufacturers Site Assessment 5 Integrated Plant Floor Execution

More information

IBM Commerce by CrossView, Order Management Order management in the cloud. IBM Commerce by CrossView, Order Management 1

IBM Commerce by CrossView, Order Management Order management in the cloud. IBM Commerce by CrossView, Order Management 1 IBM Commerce by CrossView, Order Management Order management in the cloud IBM Commerce by CrossView, Order Management 1 IBM Commerce by CrossView, Order Management is a solution that delivers strategy,

More information

September 2013. Tax technology: Creating a strategic asset

September 2013. Tax technology: Creating a strategic asset September 2013 Tax technology: Creating a strategic asset Introduction When it comes to strategies for using technology in the tax function, how are leading companies positioned? Where do major organizations

More information

FINDING BIG PROFITS IN THE AGE OF BIG DATA

FINDING BIG PROFITS IN THE AGE OF BIG DATA FINDING BIG PROFITS IN THE AGE OF BIG DATA UNLOCKING THE ENTERPRISE POTENTIAL OF BEHAVIORAL SEGMENTATION Alex Tavera Senior Loyalty Consulting Manager Behavioral Segmentation / 2 SEGMENTATION HAS EVOLVED

More information

Technology-Driven Demand and e- Customer Relationship Management e-crm

Technology-Driven Demand and e- Customer Relationship Management e-crm E-Banking and Payment System Technology-Driven Demand and e- Customer Relationship Management e-crm Sittikorn Direksoonthorn Assumption University 1/2004 E-Banking and Payment System Quick Win Agenda Data

More information

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT Your business intelligence strategy should take into account all sources

More information

How Microsoft dynamics AX fairs in comparison to other ERP s

How Microsoft dynamics AX fairs in comparison to other ERP s How Microsoft dynamics AX fairs in comparison to other ERP s GONE ARE THOSE LEGACY ERP SYSTEMS OF OLDEN DAYS. LEGACY SYSTEMS LOOK VAST, REQUIRE HUGE BUDGETS, AND TAKE LONG IMPLEMENTATION TIME. IT IS A

More information

Application of Business Intelligence in Transportation for a Transportation Service Provider

Application of Business Intelligence in Transportation for a Transportation Service Provider Application of Business Intelligence in Transportation for a Transportation Service Provider Mohamed Sheriff Business Analyst Satyam Computer Services Ltd Email: mohameda_sheriff@satyam.com, mail2sheriff@sify.com

More information

TRADITIONAL ERP ERP FOR ECOMMERCE?

TRADITIONAL ERP ERP FOR ECOMMERCE? TRADITIONAL ERP < OR > ERP FOR ECOMMERCE? How to evaluate your options to choose the right direction for your retail business. SALESWARP.COM TRADITIONAL ERP OR ERP FOR ECOMMERCE? The retail industry is

More information

FIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC

FIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC SUPPLY CHAIN WHITE PAPER FIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC Keeping tabs on your company s supply chain is no small task when you ve got hundreds, if not thousands, of bits of data whirling

More information

PDM VS. PLM: IT ALL STARTS WITH PDM

PDM VS. PLM: IT ALL STARTS WITH PDM W H I T E P A P E R PDM VS. PLM: IT ALL STARTS WITH PDM Overview Product data management (PDM) or product lifecycle management (PLM) which system best fits the needs of your manufacturing organization?

More information

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise

More information

SMALL AND MID-SIZE COMPANIES

SMALL AND MID-SIZE COMPANIES SMALL AND MID-SIZE COMPANIES ENHANCE FINANCIAL PERFORMANCE THROUGH SUPPLY CHAIN MANAGEMENT Many small and mid-size companies may not have the resources in-house to effectively manage the challenges associated

More information

Chapter 16 Strategic Challenges and Emerging Changes for Supply Chains

Chapter 16 Strategic Challenges and Emerging Changes for Supply Chains Chapter 16 Strategic Challenges and Emerging Changes for Supply Chains Supply chain success will be facilitated by the development of effective, collaborative relationships between supply chain participants.

More information

BEST PRACTICES IN TRADING PARTNER COMMUNITY DEVELOPMENT

BEST PRACTICES IN TRADING PARTNER COMMUNITY DEVELOPMENT INFINITE RETAIL POWER TM BEST PRACTICES IN TRADING PARTNER COMMUNITY DEVELOPMENT Trading partner community development, or enabling retailers to integrate data and business processes with their suppliers,

More information

Globalization Drives Market Need for Supply Chain Segmentation: Research & Key Strategies

Globalization Drives Market Need for Supply Chain Segmentation: Research & Key Strategies Globalization Drives Market Need for Supply Chain Segmentation: Research & Key Strategies Sponsored by: Conducted by: On behalf of: Introduction Businesses continue look to their supply chain operations

More information

The Essentials Series. Communications Enabled Business. by Ken Camp

The Essentials Series. Communications Enabled Business. by Ken Camp The Essentials Series Communications Enabled Business by Ken Camp Communications-Enabled Business Processes in the Enterprise Environment By Ken Camp Today more than ever, businesses are seeking measurable

More information

Greater visibility and better business decisions with Business Intelligence

Greater visibility and better business decisions with Business Intelligence Greater visibility and better business decisions with Business Intelligence 3 Table of contents Introduction 3 Introduction 5 Your challenge: too much data 6 Four key aspects when considering Business

More information

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies Jeff Holmes Managing Director, Retail and Consumer www.pwc.com Retail 2020: Redefining Supply Chain Collaboration to Drive

More information

SUSTAINING COMPETITIVE DIFFERENTIATION

SUSTAINING COMPETITIVE DIFFERENTIATION SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec

More information

OLAP Theory-English version

OLAP Theory-English version OLAP Theory-English version On-Line Analytical processing (Business Intelligence) [Ing.J.Skorkovský,CSc.] Department of corporate economy Agenda The Market Why OLAP (On-Line-Analytic-Processing Introduction

More information

Accenture Perfect CPG Analytics. End-to-end analytics services for fact-based business decisions and high-performing execution

Accenture Perfect CPG Analytics. End-to-end analytics services for fact-based business decisions and high-performing execution Accenture Perfect CPG Analytics End-to-end analytics services for fact-based business decisions and high-performing execution Moving from insights to action at speed Consumer Packaged Goods (CPG) companies

More information

ERP in Wholesale and Distribution

ERP in Wholesale and Distribution ERP in Wholesale and Distribution Extending the Enterprise to Extend Profits October 2012 Nick Castellina ERP in Wholesale and Distribution: Extending the Enterprise to Extend Profits Enterprise Resource

More information

Infor M3 Assortment Replenishment Planner

Infor M3 Assortment Replenishment Planner Infor M3 Assortment Replenishment Planner Speed up decision making As a fashion brand owner with your own manufacturing or with a sourcing business model, or a private brand retailer, you are almost certainly

More information

SAP Supply Chain Solutions. Which SAP Warehouse Management Application is Right for You?

SAP Supply Chain Solutions. Which SAP Warehouse Management Application is Right for You? Which SAP Warehouse Management Application is Right for You? Executive Summary The supply chain is getting faster, more dynamic, and ultimately more challenging every day. The next level of performance

More information

Using Mobile Solutions to Drive CONTENTS. Efficiency and Innovation in Manufacturing. Infuse mobility into all operations

Using Mobile Solutions to Drive CONTENTS. Efficiency and Innovation in Manufacturing. Infuse mobility into all operations Using Mobile Solutions to Drive Efficiency and Innovation in Manufacturing CONTENTS INFUSE MOBILITY INTO ALL OPERATIONS MANAGE INVENTORY THROUGHOUT THE SUPPLY CHAIN DRIVE EFFICIENCIES THROUGH M2M MOBILITY

More information

global trade management

global trade management whitepaper global trade management Improve Working Capital & Streamline Global Trade WHITEPAPER Global trade management 2 about Economies of the world are becoming increasingly global in nature. This is

More information

Introduction to Management Information Systems

Introduction to Management Information Systems IntroductiontoManagementInformationSystems Summary 1. Explain why information systems are so essential in business today. Information systems are a foundation for conducting business today. In many industries,

More information

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations Business Intelligence Meets Business Process Management Powerful technologies can work in tandem to drive successful operations Content The Corporate Challenge.3 Separation Inhibits Decision-Making..3

More information

Accenture and SAP: a winning combination to improve performance through business intelligence

Accenture and SAP: a winning combination to improve performance through business intelligence Accenture and SAP: a winning combination to improve performance through business intelligence Business intelligence capabilities enable decision making that drives high performance A key finding in Accenture's

More information

Introduction to ERP OBJECTIVE EXPECTED OUTCOME

Introduction to ERP OBJECTIVE EXPECTED OUTCOME 1 Introduction to ERP OBJECTIVE To introduce the concept of Enterprise Resource Planning (ERP). To describe benefits of ERP. To describe the limitations of ERP. To describe What an integrated system is.

More information

Operational Success: Targeting Performance

Operational Success: Targeting Performance Operational Success: Targeting Performance INTRODUCTION Operational success has become widely accepted as a critical factor for real estate service providers (hereinafter referred to as providers ). It

More information

WHITE PAPER Get Your Business Intelligence in a "Box": Start Making Better Decisions Faster with the New HP Business Decision Appliance

WHITE PAPER Get Your Business Intelligence in a Box: Start Making Better Decisions Faster with the New HP Business Decision Appliance WHITE PAPER Get Your Business Intelligence in a "Box": Start Making Better Decisions Faster with the New HP Business Decision Appliance Sponsored by: HP and Microsoft Dan Vesset February 2011 Brian McDonough

More information

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam WWW.WIPRO.COM THE INTERNET OF THINGS HARMONIZING IoT FOR RETAIL Kuru Subramaniam Table of contents 01 Abstract 01 Introduction 02 Where Are We Headed? 02 What Does IoT Mean for Retailers? 03 Getting the

More information

ABOUT US WHO WE ARE. Helping you succeed against the odds...

ABOUT US WHO WE ARE. Helping you succeed against the odds... ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the

More information