Copyright 2006, SHAPE Services

Transcription

2 Introduction... 3 System Requirements Overview The desktop part Installation Display driver Control Panel Application Settings Account creation Account options Active connections Local service status and connection Client module Registration and trial Address book Test connection Connecting & Management Remote desktop control File manager Executing external commands Hotkeys Usage Setup menu Support

3 Introduction RDM+ (Remote Desktop for Mobiles) is a communication tool that gives you the unique ability to connect to your desktop computer through the mobile phone and interact with it remotely. With Remote Desktop for Mobiles you can not only observe the remote desktop on the screen of your mobile device but perform different usual keyboard and mouse commands using instead phone's joystick or buttons. While using RDM+ you are able to send and receive mail, browse the Internet, edit files copying, cutting, pasting documents from one folder to another and to do hundreds regular things that you usually do sitting at your computer at home or in the office. The naturally and transparent interface, simple navigation and the list of commonly used options compensate to the full inconveniences of mobiles. On top of all this is the strong encryption algorithm that guarantees the highest level of data transfer protection. Main features of application Compatibility with Windows 98/ME/NT4.0/2000/XP/2003/Vista; Address book for saving computer numbers and logins for several desktops. You can specify the description of a desktop that will help you to find the required computer in a large list; Full-screen view and zooming modes. In full-screen mode you can see the remote desktop on the entire screen of your device. Zoomed mode lets you to enlarge desktop and to scroll it to review all fragments in details; File manager feature for convenient management of files on remote computer without accessing to desktop. File transfer between mobile device and remote computer. This feature is available for the devices which have a file system. Possibility to execute any console command (like ping, netstat, ipconfig) on your computer very quickly getting a result to your mobile phone. For that you don't need to access desktop of your computer. Additional history feature lets you to find and to re-send stored commands. Possibility to manage shortcut list. You may add new shortcuts, delete needless ones and order the list easily. Time saving built-in option letting you to reboot or shutdown computer remotely, control running applications and system services by one operation not being connected in remote screen mode. Direct input mode you can use the keyboard of your device for direct text input in remote desktop applications. Advanced security option for assignment of a password at client startup. Address book is encrypted with this main password; Desktop orientation feature letting you to turn desktop on your screen for more convenient work with mobile phone; Setup options for choosing the default desktop pallet of connected desktop. Both TCP/IP and HTTP protocols are supported; 3

4 System Requirements Supported devices: Java (j2me) MIDP 2.0 Symbian Memory capacity: Not less than 2 Mb of memory with potential possibility to download applications more than 100 Kb size. Screen size: Not less than 130x170 at colors. Network requirements for client: The mobile device should support GPRS, EDGE or 3G technology. Also the operator of your mobile network should provide you with one of these services. Make sure that your mobile phone has correct settings for the Internet access point (APN) for applications. I nternet APN settings (which usually differ from WAP APN) you can get to know from your mobile network operator. Requirements for server part of software: The server part of software (RDM+ Local Service) will work on any Windows-based PC with minimal requirements to hardware resources. The server will work on Microsoft Windows 98 / NT 4.0 / 2000 / XP / 2003 / Vista or higher. Some internal control commands will work only starting from Windows 2000 / XP / Vista and higher. Most of internal commands use WMI (Windows Management Instrumentation) functions for operating. We recommend installation of all latest OS service packs and updates for correct work of the internal commands. Security: Remote Desktop for Mobiles works in encrypted mode where all data, screen images, mouse movement and keys are encrypted by 3DES (Triple DES) algorithm with 128 bits key. The 3DES key is generated by randomly each time at opening a session. This provides the most secure remote access solution. Server on remote computer has a logging feature where all connections are written to the log file. Advanced security option lets you to assign main password at startup of the client. Without this password no one can access to your client address book. Address book is encrypted by main password. 4

5 1. Overview RDM+ software is ideal remote access solution for those who wants to have a remote access to the home or office computer but can't open a direct access to the computer for some reason. In other words RDM+ is a hosted service made up of three components. RDM+ desktop part is installed on the computer you want to have access to, e.g. to your home or office PC that has always-on internet access. This computer registers and authenticates itself in RDM+ Online Service (the second component). A Local service in RDM+ desktop part initiates a communication with Communication Server issuing HTTP requests (as usual Web browser) to check for new connections. A mobile client, the last constituent in this chain, is installed on your mobile. RDM+ Online Service provides the most secure access to the remote computer. There is no need to allow direct access to the computer from the Internet, punch holes through corporate firewall or make any special router settings. It works with both dynamic and static IP addresses, network and port address translation and firewalls that block incoming sessions. RDM+ client part is launched on a mobile device. After connection to the selected address RDM+ will send an encrypted request to the Communication Server. The RDM+ Communication Server is a matchmaker - it listens to connection requests and maps them to the registered computers. When a match occurs, the server opens session between the client and the remote computer and allows the client to access the remote computer. 5

6 2. The desktop part RDM+ software consists of the desktop part (Local service) for remote computer and Client module for your mobile device. To work with your computer from the mobile device, you should install both these components. The desktop part of RDM+ software contains two main applications. It is the Local service which waits for client connections and serves current connections and RDM+ Control Panel which is intended for control of the local service. Only control panel has visual user interface. At installation of RDM+ on your computer the system service calling RDM+ Local Service will be installed and started automatically. You can find it in My Computer - Manage - Services and Applications - Services. This service will be started under the "Local system" account by default and with enabled option "Interact with desktop". The Local service must have a local system rights for properly work Installation You should install the server part of RDM+ on all computers to which you re going to use for remote access. Run the installation executable file rdmplus_standard_desktop.exe and follow instruction of installation wizard to completely install the product. You may download this file from our site: Note: For correct work of the local service, you should install this software with the account having administrator privileges on the local computer. All previous versions should be removed before installation. Run the file on your PC and follow all required steps. At the final stage of installation you will be prompted to fill out the form to register your computer in RDM+ Online Service. Please enter all necessary information and press Ok button to finish the installation. If you are registering your computer for the first time, you should just denote your name and valid address. Note: Please specify existing address in registration form exactly. You will receive automatic notification about registration to this address. You should confirm or cancel your registration in "RDM+ Online Service", by choosing one of web links in this . Without confirmation you won t be able to connect to the service in future. If you re already registered in RDM+ Online Service and remember the computer PIN given you at registration, please check the corresponding checkbox and enter your computer PIN. 6

7 Your computer PIN assigned at the registration in RDM+ Online Service can be discovered if clicking on the icon of RDM+ in system tray and choosing in pop-up menu Details item. After the installation is finished Remote Desktop for Mobiles item will be created in the Windows start-up menu. Control Panel, Help and Uninstall shortcuts can be discovered in Start - Programs menu. The icon of RDM+ control panel is also appeared on your taskbar. Local service is running right after successful installation. After clicking on the Control panel icon a pop-up menu is displayed. The information about your computer number can be discovered if you select the menu item About. Important! To be able to connect with your computer, you need to create a new account in RDM+ Control Panel and to denote afterwards the same account in address book of the mobile phone client. You can get more detailed information on this point at Account creation section Display driver RDM+ can use the video hook driver for fast and efficient notification of screen changes. The driver uses a mirroring technology for the Windows OS family. It makes a mirror of the video buffer memory inside local service memory. Using this technology eliminates use of the CPU for intensive screen blitting, resulting in a big speed boost and very low CPU load. The video hook driver will be installed and used with RDM+ software by default. But you may disable this driver through RDM+ Control Panel or uninstall it at all. Without video hook driver RDM+ will be capturing the screenshots in usual way for Windows OS using standard blitting function. You can completely uninstall the video hook driver without uninstalling RDM+ software. For that, open the directory in which RDM+ software has been installed (the default installation directory is "\Program Files\RDM+\" on a system disk) and run file uninstall_video_driver.bat. Note: After uninstalling the driver, you should reboot your computer to complete uninstalling process. 7

8 3. Control Panel Application All control and settings parameters for the server part are performed through RDM+ Control Panel application. The Control panel can be called up if clicking to the icon of RDM+ Control panel on the task bar. You can use RDM+ Control Panel for checking the state of the local service, control of current client s connections, managing of accounts, setting parameters for online service and setting the local service options. Note: RDM+ Control Panel is the separate application. It is intended only for control of the local service. All connections from the clients and connection to the online service is implemented in the local service. You can stop the control panel, but the local service will continue work Settings To make any Local service settings through RDM+ Control Panel, click on menu item Settings. After changing any settings, you should save it and restart the local service. Following local service settings are available in given section: Connect to online service at startup If this checkbox is marked with a flag RDM+ local service will connect to online service automatically at start up. By default this option is marked. RDM+ Online Server address The address of RDM+ Online Server can be specified in this string. Usually the address is already denoted by default and you should not make any changes. If in your local network the proxy server is used, you should specify the proxy settings before connecting to RDM+ Online Service. For that, click the button "Proxy" and enter all required 8

9 information. Details about proxy settings, you can get to know from your network administrator. Save local service logs & Last log files This option enables or disables storing of all local service operations in log files. In Storing last log files option you can define the quantity of log files which will be stored. Each new log file will be created daily. Old log files will be automatically deleted to set free space for new logs. Hide desktop wallpaper To increase the connection speed, enable the option. This is because of the smaller size of the desktop picture to pass. The desktop wallpaper will be restored as soon as you disconnect from the remote computer. This option is on by default. Disable video hook driver The video hook driver will be installed and used with Remote Desktop for Mobiles software by default. You can disable the work of this driver or uninstall this driver at all if any problems occur with its work. Without video hook driver RDM+ service will capture screenshots in usual way for Windows OS (uses BitBlit function). Starting Control Panel at system startup When this option is enabled, an RDM+ Control Panel application will be starting at every system startup and user logon. Control Panel application will be starting minimized and its icon will be placed in system tray Account creation To be able to connect with your computer, you need to create a new account in RDM+ Control Panel and to denote afterwards the same account in address book of the mobile client. In order to create new account, click on icon of RDM+ Control panel on your task bar and select Accounts from menu: An account section of control panel will open. Push Add button and enter the required information into appeared form. In the dialog window, you should enter a new account name and password. The account name must be unique! The password will be masked by asterisks at entering and you should enter the same password twice for confirmation. Note: The account name is case-insensitive. But the password is case-sensitive! In the address book of the client module you should enter the password exactly as it was specified in control panel. 9

10 In the address book of the client module you can add one of existing accounts which were added before in the RDM+ Control Panel Account options To change options of existing account open the page Accounts in RDM+ Control Panel, select an account and click the button Options. 10

11 The following options are available for existing accounts: Account is disabled If marking the checkbox with this option the selected user account will remain in accounts list and all its settings will be stored, but the user won t be able to connect with remote computer using this account. Read only access If you mark Read only access option you won t be able to make changes or control anything on remote desktop, only view of desktop is allowed. Any commands from the client will be ignored. Mouse and keyboard control are disabled Active connections You can discover how many clients are simultaneously connected to your computer choosing from Control panel application Connections menu item. You can send a message to the connected client or disconnect it choosing the corresponding button in Connections window Local service status and connection Local service is running right after successful installation. You can disable it choosing in control panel Disable local service menu item. In this case online service won t be running at computer start. You can also change the status of Local service to Offline if your current status is online. That s you will be disconnected from RDM+ Online Service. The icon of the Local service in system tray will change. The status can be set in Status menu section of the Control panel application: 11

12 4. Client module The client module is included into installation file of a server part. The default installation directory is "C:\Program Files\RDM+\". The file for your device is in subdirectory "Client". Install it on your device using special management software for your device. More details about installation of Java applications on mobile phone you can find in user manual of your device, or you can get to know it on Web site of device manufacturer. You may download the client directly to your mobile device. The WAP download location is: wap.shapeservices.com Open the page Download and choose right client module for your device. If for some reason you can't download the client module directly, or error occurs at download, you may download files from our site. Open the page Download in your computer browser: 5. Registration and trial After the first launch of RDM+ you will be asked to insert the license code, which you have received with the purchase of the program. If you want to use RDM+ in trial mode, choose Try from the menu. Note: There is no difference between trial and commercial version in work and design. You may use the trial version for full 7 days. If you want to register RDM+ insert the license code in the corresponding field and press the Register button. If you have inserted the right license code, the program will register and there will be no need to insert the license code once more. If the license code is wrong, the program will show the corresponding message and will not be registered. If you delete the program and then install it once more, or reinstall the program to another mobile device, your license code will not be valid any more. 12

13 6. Address book At RDM+ launch the window with address book opens. The address book contains a list of computers which you used to connect to. At first start the address book is empty. You should select the menu item New address to add a new record into address book. In the new record dialog you should enter the number of computer which you received at registration of RDM+ service while installing the desktop part. You may enter the computer number with or without dashes. Then you need to fill in your account (account name and password) which you created in RDM+ control panel. In Description field you may specify a short description text for computer with this number, which will help you to find a certain computer in large list of records. If the description field remains unfilled only the computer number and account name will be displayed. Please, save your record choosing Save from the menu. 13

14 7. Test connection You may test the Remote Desktop for Mobiles application by connecting to the demo computer. You will make sure that the client works on your mobile device and will see a simple demonstration of the client abilities. The demo computer entry is already added into the client address book by default. If not, you can add the computer number " " to address book of the client and specify the account name as "demo". No password is required. Choose the menu item Connect for connection to the demo computer. If you connect to demo computer successfully, the remote desktop will be shown. The demo computer works in demo mode. It only shows the work with the remote desktop and displays several examples of to execute management commands. The complete list of management commands, mouse and keyboard controls is disabled. Note: The demo computer works with the latest version of the client. The latest version for various mobile devices can be downloaded from our site: 8. Connecting & Management You can freely connect to any saved address if choose the menu item Connect. If you connect to demo computer successfully, the remote desktop will be shown. 14

15 8.1 Remote desktop control You can control the remote desktop by using both onscreen menu and desktop mode hotkeys. The icon in the bottom right of the window opens the menu. A small arrow near it opens a Virtual Keyboard. Following options are available in main menu: Mouse - This menu item is used to perform click, right click, and double click. Note: To move mouse cursor you should use Right, Left, Up and Down navigation keys or joystick on your device. Magnifier If choose this option the magnifier frame will appear on the screen. Using this frame you can mark in a selected fragment of the desktop and then enlarge it choosing Zoom in item from menu. In magnified mode Full desktop item is available. Zoom in Given menu item serves to enlarge the view of current desktop. Zoom in item is available if desktop size is larger then the device s screen. Scroll mode - In Zoom in mode you can scroll your desktop without mouse cursor choosing this menu item. Send Text - You can enter the text that will be transferred to remote computer just like you enter it from a keyboard. Along with the plain text, you can also insert control keys and shortcuts (E.g. Alt+F4). Note: In order to transfer # symbol, you should enter it twice (##) 15

16 Send shortcut You can select a shortcut to send it to remote computer. You can also manage the list of shortcuts (add new shortcuts, delete needless ones and order the list using commands from the menu). To place the shortcut on the top of the list select the menu item Move top. Move bottom command is for placing the shortcut on the bottom of the list. To move the shortcut up/down in one position in the list, select Move up/move down command accordingly. Text cursor This menu item works in programs with text editors and lists. Choosing this item you re able to move over your texts and highlighted list items with a text cursor instead of mouse cursor. Note: To move mouse cursor you should use Right, Left, Up and Down navigation keys or joystick on your device. System manager - This menu item allows you to manage the remote computer s system parameters (like Windows, Drives, Processes, Services). You may also execute commands on the remote computer if you select the submenu item Console Commands. File Manager the desktop. Disconnect Help option. You may work with the remote computer s file system independently of You will be disconnected from the computer, choosing this menu item. A short description of desktop mode control keys is available under this menu You may use a Virtual Keyboard to manage the remote screen faster and more convenient. To open the keyboard window click the small arrow on the bottom right of the screen. This functionality will be available if your mobile has a touchscreen. Use stylus to operate with text, zoom in and out the screen and etc. This functionality also available through the Hot keys menu. Buttons meanings are as follows: Violet button stands for entering the scroll mode Gray button zoom in and out 16

17 Orange group Left and Right mouse buttons Blue button is for quick start of Console commands Yellow group Pink group 8.2. File manager I nsert, Home, Page Up, Delete, End, Page Down respectively Backspace and Enter respectively When you got connected to remote computer, you may manage files on your computer irrespective of the desktop. You can also exchange your files copying them from your mobile to PC and vice-versa using File Manager. You can perform the following actions with files and folders on remote computer using File manager menu items named below: Open - Opening selected file on remote computer. The result of operation depends on file type. (E.g.: executable files will be running; documents will be opening in editor, etc.). In addition you can specify optional command line parameters which will be passed with opening file; Drives Opening the list of the remote computer s drives; Mark/Unmark - Marking/unmarking of the selected file or folder for a common group; Mark/Unmark all - Marking/unmarking of all files and subfolders in selected folder for a common group; Copy files - Copying of the selected file or folder (or marked group of files and folders) to specified destination folder; Move files - Cutting and moving of the selected file or folder (or marked group of files and folders) to specified destination folder; Download files Upload files Downloading files from the remote computer to your mobile; Uploading files to the remote computer from your mobile; Delete - Deleting of the selected file or folder (or marked group of files and folders); Rename - Renaming of the current file or folder; Make folder - Making a new folder; View/Edit - Viewing the current text file. In a viewing mode simple line editor is available; Information - Viewing of detailed information about current file or folder; 17

18 Refresh - Refreshing of contents in selected folder; Desktop Allows you to get back to the remote desktop quickly. For operation with a single file or a folder, move selection bar to it and select an appropriate item from menu. For operations with a group of files or folders first mark the required files and/or folders, select a corresponding menu item and specify a destination folder in appeared dialog. How to copy a file 1. Move selection bar to a file or mark files to copy. 2. Select menu item Copy files. 3. After selecting menu item Destination choose the destination path to copy the file. 4. Select menu item Copy to proceed copying. You may decide whether to overwrite the file or not. 5. Confirm the operation by selecting Ok from the menu. How to download a file 1. Move selection bar to a file or mark files to download from computer. 2. Select menu item Download files. 3. Choose the destination path on your device to download the file. 4. Select menu item Download to proceed. You may decide whether to overwrite the file or not. 5. Confirm the operation by selecting Ok. How to upload a file 1. Open a folder to which you want to upload a file. 2. Select menu item Upload files. 3. Choose a file to upload to the remote computer and select Upload from the menu. You may decide whether to overwrite the file or not. 4. Confirm the operation by selecting Ok. 18

19 8.3. Executing external commands To start a GUI of application or a console command, select Console commands in System manager. At execution of an external console command (like ping, netstat, ipconfig) the local service waits for completion of a command and returns a result of execution (stream from standard output) as the answer. But if a command is not completed after timeout interval (by default 3 min) it will be terminated. At starting of applications GUI the local service won't wait until the execution of the command is completed. It shows a notification about the application start. As an answer this command returns a message: Application started 9. Hotkeys Usage Pressing of # key will call up the menu with control keys. You may select the control key or a combination of control keys and send them to the remote computer. Following hotkeys are available in RDM+: [5] - Menu Key [1] - Left mouse click * [2] - Left double click * [3] - Right click [6] - Left click and hold * 19

20 * If not in cursor mode a key can be pressed to switch to cursor mode. [4] - Selecting and sending keyboard shortcut from list. [8] - Zoom In. [9] Full desktop. [*] - Turning on scroll mode. [0] - Selecting and sending keys sequence (entering text string). [#] - Opening/Closing Control keys menu [SelectKey] * - [Enter] * SelectKey is usually the central navigation key or Joystick on your device. The work of this key is different depending on control mode which is currently in use. That is in Direct input mode this key performs Enter command while in mouse cursor mode pressing of this key means a mouse click. 10. Setup menu You may change settings of the application in Setup menu. There are following subsections in Setup menu: Desktop refresh You may change the remote desktop refresh rate. Refresh rate is specified in milliseconds, the possible value is from 100 to Increasing this value you may reduce data traffic, but the time interval between changes of remote desktop will be increasing. By default desktop refresh is 1000 msec. Desktop mode You may define the screen mode of your device at this section of Setup menu. Full screen option switches the full screen mode of device hiding device information panels at the top and at the bottom of screen. It is not allowed to use the screen keyboard on some devices so you can turn off full screen mode for showing the device specific controls. Desktop palette This item defines the color palette used at transferring a picture of remote desktop. By default 8 bits palette (256 colors) is used. Decreasing the palette value you can reduce the data traffic and make faster refresh of the desktop, but a picture of the screen will be degraded. For best quality pictures with fast 3G connection, try to use a 24 bits palette (true color). The quality settings for 24 bit palette can also be made. You may define what is more important for you the speed of the desktop refresh or image quality. 20

21 Assign keys You may assign keys for Menu, Select client functions that will be used in full screen mode. Usually these keys are assigned automatically at first start of the client. You may also assign device keys for Enter and Backspace. These keys are unassigned by default. You may re-assign these functions to other device keys any time you want. Select a client function in a list, press a device key which you want to assign for this function. To make the key unassigned, choose it in the list and select Clear menu item. Message mode In this section you may set font size of the text in information windows. You may speed up RDM+ launching if you select Logo without delay checkbox. 21

22 Startup password You re able to set a password which will be asked at program start. Your address book will be encrypted with this password, so nobody could access the program and use your address book. This option is very useful in case of device loss as it prevents publishing of your confidential data. Note: Please keep in mind your password. If you forget it you will only be able to reinstall the application and your address book will be unavailable. File system You may manually select file system on mobile phone using this item. Usually mobile phone file system is autodetecting. Desktop orientation You may change desktop orientation for more convenient work with mobile phone. You may turn the desktop to the left or to the right on 90 degrees, or keep default orientation. Connection type The application supports both HTTP and TCP/IP connection types. If it is problematic to connect via TCP/IP, please select HTTP connection type in this section: Note: Make sure that your mobile phone has accurate settings for the Internet access point (APN). This condition is obligatory for work of Internet dependant applications. Language In this section you can set the language of the RDM+ client part. Shortcuts In this section you may manage the list of shortcuts. Adding new shortcuts, deleting needless ones and ordering the shortcut list is easy. Note: After changing any parameter in Setup menu, don t forget to save new settings by choosing a Save menu item. Otherwise the changes won t be saved. 11. Support SHAPE Services provides online information to help your troubleshooting problems. You may download software updates and submit your problems online. Looking for update or trial installation? See Download Page: If you need further assistance after reading this manual, please fill out our Support form: Alternatively, you may send us an at rdmsupport@shapeservices.com Our Support Team will answer your within two business days. We will be glad to answer all your questions. 22