Frédéric DIMANCHE. Marketing Sophia-Antipolis

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1 Frédéric DIMANCHE Marketing Sophia-Antipolis CV Biography Frederic Dimanche is permanent professor of marketing at SKEMA Business School. He obtained his Ph.D. from the University of Oregon in After spending over 15 years in the USA, where he worked as Professor in the College of Business Administration of the University of New Orleans and as Research Director of The Olinger Group, a full service marketing research firm, he joined SKEMA Business School (formerly CERAM Sophia Antipolis) in 2001 to develop the Center for Tourism Management and Master programs in tourism and event management. Frederic has published numerous research articles and has been an active marketing consultant, working for private companies and national or regional tourism organizations in France, the USA, and other countries in the Americas, Europe and Asia. Frédéric is a past President of the Travel and Tourism Research Association Europe. He published in 2012 this book on hospitality management: Skills & Interests Languages Bilingual French and English (USA) Citizenship France,United States of America Qualification Academically Qualified Academic Degrees Ph.D. University of Oregon, USA, 1990 Master University of Oregon, USA, 1988 Master Université de Poitiers, France, 1985 Work Experience Director of MS in International Hospitality Management, SKEMA Business School ( Present). Professor of Marketing, SKEMA Business School ( Present). External Examiner, Dublin Institute of Technology - Department of Hospitality and Tourism ( ).

2 Visiting Research Professor, University of New Brunswick (January, June, 2010). External Examiner, University of Loughborough ( ). Associate Dean of the Faculty, SKEMA Business School ( ). Director of MSc in Strategic Tourism Management, SKEMA Business School ( ). Director of Research, The Olinger Group (April, July, 2001). Professor, College of Business Administration, University of New Orleans (August, July, 2001). INTELLECTUAL CONTRIBUTIONS Articles in Journals Roe, P., Hrymak, V., & Dimanche, F. (2014). Assessing Environmental sustainability in tourism and recreation areas: A risk assessment-based model. Journal of Sustainable Tourism, 22 (2), Lund-Durlacher, D. & Dimanche, F. (2013). Mobilities and sustainable tourism: An introduction. Journal of Sustainable Tourism, 21 (4), Dimanche, F. & Bordelon, B.M. (2011). Unofficial images of a tourism destination: New Orleans behind the scenes. International Journal of Leisure and Tourism Marketing, 2 (4), Paget, E., Dimanche, F., & Mounet, J.-P. (2010). A tourism innovation case: An actor-network approach. Annals of Tourism Research: A Social Sciences Journal, 37 (3), Dimanche, F. (2010). En quête de la génération C: Pour un nouvel agenda de recherche marketing et tourisme. Mondes du Tourisme, 1 (1), Jolly, D. & Dimanche, F. (2009). Investing in technology for tourism activities: Perspectives and Challenges. Technovation, 29 (9), Dimanche, F. & Jolly, D. (2009). Tourism, Mobility and Technology: Perspectives and Challenges. Tourism Analysis. DIMANCHE, F. (2006). An analysis of the differences between State welcome center users and local visitor center users: A profile of Louisiana travelers. Journal of Travel Research, 44 (3), Vesey, C. & Dimanche, F. (2003). From Storyville to Bourbon Street: Vice, nostalgia, and tourism. Journal of Tourism and Cultural Change, 1 (1), Dimanche, F. & Ferry, M. (2003). Shaping tourism destinations: Back to the basics. Tourism, 51 (4), Dimanche, F. (2003). The Louisiana Tax Free Shopping Program: A case study. Journal of Travel Research, 41 (3), Havitz, M. & Dimanche, F. (1999). Leisure involvement revisited: Drive properties and paradoxes. Journal of Leisure Research, 31 (2), Dimanche, F. & Lepetic, A. (1999). New Orleans tourism and crime: A case study. Journal of Travel Research, 38, Dimanche, F. & Moody, M. (1998). Perceptions of destination image: A study of Latin American intermediary travel buyers. Tourism Analysis, 3 (3/4), Havitz, M. & Dimanche, F. (1997). Leisure involvement revisited: Conceptual conundrums and measurement advances. Journal of Leisure Research, 29 (3), Dimanche, F. (1997). Special events legacy: The 1984 Louisiana World's Fair in New Orleans. Festival Management and Event Tourism, 4 (1/2), Dimanche, F. & Smith, G. (1996). Is ecotourism an appropriate answer to tourism's environmental concerns? Journal of Hospitality and Leisure Marketing, 3 (4), Dimanche, F. & Speyrer, J. (1996). Report on a comprehensive five-year gambling impact research plan in New Orleans. Journal of Travel Research, 34 (3), Payne, D. & Dimanche, F. (1996). Towards a code of conduct for the tourism industry: an ethics model. Journal of Business Ethics, 15, Dimanche, F. (1995). Factors impacting leisure in middle aged adults throughout the world: France. World Leisure and Recreation, 37 (1), Dimanche, F. & Havitz, M. E. (1994). Consumer behavior and tourism: Review and extension of four study areas. Journal of Travel & Tourism Marketing, 3 (3),

3 Dimanche, F. (1994). Cross-cultural tourism marketing research: An assessment and recommendations for the future studies. Journal of International Consumer Marketing, 6 (3/4), Dimanche, F. & Samdahl, D. (1994). Leisure as symbolic consumption: A conceptualization and prospectus for future research. Leisure Sciences, 16, Havitz, M. E., Dimanche, F., & Bogle, T. (1994). Segmenting the adult fitness market using involvement profiles. Journal of Park and Recreation Administration, 12 (3), Havitz, M. E., Dimanche, F., & Howard, D. R. (1993). A two-sample comparison of the Personal Involvement Inventory (PII) and the Involvement Profile (IP) scales using selected recreational activities. Journal of Applied Recreation Research, 17 (4), Dimanche, F., Havitz, M. E., & Howard, D. R. (1993). Consumer involvement profiles as a tourism segmentation tool. Journal of Travel & Tourism Marketing, 1 (4), Howard, D. R., Havitz, M. E., Lankford, S. V., & Dimanche, F. (1992). A panel survey assessment of elapsed time response error in travel spending measurement. Journal of Hospitality and Leisure Marketing, 1 (1), Bogle, T., Havitz, M. E., & Dimanche, F. (1992). Sector biases in adults' recreation fitness facility selections. Journal of Park and Recreation Administration, 10 (3), Dimanche, F., Havitz, M. E., & Howard, D. R. (1991). Testing the Involvement Profile (IP) scale in the context of selected recreational and touristic activities. Journal of Leisure Research, 23 (1), Havitz, M. E. & Dimanche, F. (1990). Propositions for testing the involvement construct in recreational and tourist contexts. Leisure Sciences, 12 (2), Articles in Proceedings Dimanche, F. (2013). Managing destinations - from branding to competitiveness management. First Dubrovnik International Economic Meeting. Frochot, I., Dimanche, F., & Kreziak, D. (2013). Encouraging the spirit of "getting away from it all" in tourist experience design. Travel and Tourism Research Association Europe Conference. Körner, D. & Dimanche, F. (2013). Environmental performance management for tour operators: The case of TUI, Kuoni and Studiosus. Travel and Tourism Research Association Europe Conference. Frochot, I., Dimanche, F., & Kreziak, D. (2013). An investigation and reconceptualization of flow in the context of a skiing holiday. Travel and Tourism Research Association International Conference. Andrades, L. & Dimanche, F. (2013). Netour: A European network for excellence in tourism through organizations and universities in Russia. First Dubrovnik International Economic Meeting. Ward-Perkins, D. & Dimanche, F. (2012). Controlling and influencing visitor flow as a basis for sustainable tourism management. BEST en Think Tank Prayag, G. & Dimanche, F. (2012). Visitor Driven Service Experiences in an urban Destination: A Mobile Ethnographic Approach. TTRA International Conference. Prayag, G., Dimanche, F., & Keup, M. (2012). Le service design dans le tourisme: une approche ethnographique mobile. 2ème Colloque National sur la Recherche et l'enseignement Supérieur en Tourisme - Astres Ward-Perkins, D. & Dimanche, F. (2012). From measuring visitor flows to tourism attraction management: A new managerial approach. TTRA Europe Conference. Frochot, I., Dimanche, F., & Kreziak, D. (2012). Encouraging the spirit of "getting away from it all" in tourist experience design. Travel and Tourism Research Association Europe Conference. Dimanche, F. (2011). Managing destination competitiveness through Interaction Spatial Models: A tourist spatial behavior approach. Consumer Behavior in Tourism Symposium. Dimanche, F., Walsher, A., Droga, S., & Dunton-Tinnus, C. (2011). Integration of corporate travel and meeting management. TTRA Europe Conference. Dimanche, F., Walsher, A., Droga, S., & Dunton-Tinnus, C. (2011). Integration of corporate travel and meeting management. TTRA Europe Conference. Dimanche, F. & Dimanche, C. (2010). Air travel and your health: Is it safe up there? TTRA Europe Conference.

4 Dimanche, F. & Jianvittayakit, L. (2010). An investigation of travel motivation as a factor in international students' choice of a foreign university: A Thai case study. 4th International Colloquium on Tourism and Leisure. Prayag, G. & Dimanche, F. (2010). International visitors' personal involvement levels: A factor-cluster segmentation analysis. TTRA USA Conference. PRAYAG, G. & Dimanche, F. (2010). International visitors' personal involvement levels: A factor-cluster segmentation analysis. TTRA USA Conference. Dimanche, F. & Jianvittayakit, L. (2010). An investigation of travel motivation as a factor in international students' choice of a foreign university: A Thai case study. 4th International Colloquium on Tourism and Leisure. Dimanche, F. & Dimanche, C. (2010). Air travel and your health: Is it safe up there? TTRA Europe Conference. Dimanche, F. & Jolly, D. (2005). 'Alliances in the Airline Industry: From Endogamy to Exogamy. International Congress at College of Management, National Chiayi University. Books, Monographs, Compilations, Manuals Duthion, B. & Dimanche, F. (2012). Hôtellerie et hébergement, Les enjeux humains de l'hospitalité De Boeck. Chapters, Cases, Readings, Supplements Andrades, L. & Dimanche, F. (2013). Co-creation of experience value: A tourist behavior approach. In Press, In N. Prebensen, J. Chen & M. Uysal (Eds.), Creating experience value in tourism. Dimanche, F., Keup, M., & Prayag, G. (2012). What is tourism?. In M. Stickdorn and Birgit Frischhut (Eds.), Service Design and Tourism (pp ). Book on Demand GmbH. Prayag, G., Dimanche, F., & Keup, M. (2012). Designing Tourism Services. In M. Stickdorn and Birgit Frischhut (Eds.), Service Design and Tourism (pp ). Book on Demand GmbH. Dimanche, F., Keup, M., & Prayag, G. (2012). What is service design? The service experience. In M. Stickdorn and Birgit Frischhut (Eds.), Service Design and Tourism. Book on Demand GmbH. Prayag, G., Dimanche, F., & Keup, M. (2012). A tour of the town: Antibes Juan les Pins and Antibes. In M. Stickdorn and Birgit Frischhut (Eds.), Service Design and Tourism. Books on Demand GmbH. Dimanche, F. & Duthion, B. (2012). L'innovation et le tourisme. In B. Meyronin and A. Munos (Eds.), Manager l'innovation par le service. Presses Universitaires de Grenoble. Dimanche, F. (2011). Cross-cultural research: Issues and concerns. Research Methods for Leisure, Recreation and Tourism. CABI Publishing. DIMANCHE, F. (2011). Cross-cultural research: Issues and concerns.. Research Methods for Leisure, Recreation and Tourism.. In E. Sirakaya-Turk, M. Uysal, W. Hammitt, and J. Vaske. DIMANCHE, F. (2010). Proposez des expériences de qualité à vos clients! Livret de la Commercialisation Hôtelière. Paris: Comité pour la Modernisation de l'hôtellerie Française. -. DIMANCHE, F. (2010). Le revenue management pour les hôteliers indépendants. Livret de la Commercialisation Hôtelière. Paris: Comité pour la Modernisation de l'hôtellerie Française.. -. Dimanche, F. (2009). De la diversité des évènements à une mesure généralisable?. L'évaluation de l'évènementiel touristique. L'Harmattan. DIMANCHE, F. (2008). From attractions to experiential marketing: The contributions of events to 'new' tourism.. Change Management in Tourism. Erich Schmidt Verlag. Jolly, D. & Dimanche, F. (2006). 'The evolution of the alliances in the airline Industry'. International Handbook on the Economics of Tourism. Edward Elgar Publishing. Dimanche, F. (2004). Business Sectors: Tourism. Terrorism and the International Business Environment: The security-business nexus (pp ). E. Elgar. Dimanche, F. (1997). Special events legacy: The 1984 Louisiana World's Fair in New Orleans. Quality Management in Urban Tourism (pp ). Wiley.

5 Dimanche, F. (1994). Cultural diversity in the hospitality industry. Hospitality Management: An Introduction to the Industry. Kendall/Hunt Pub. Co. DIMANCHE, F. (1994). Cultural diversity in the hospitality industry.. Hospitality Management: An Introduction to the Industry. R. Brymer. Conference Presentations Dimanche, F. (2014). Russian Tourism - An examination of potential and realities. TTRA International Conference, Bruges, Belgium. Andrades, L. & Dimanche, F. (2013, September). Netour: A European network for excellence in tourism through organizations and universities in Russia. First Dubrovnik International Economic Meeting, Dubrovnik, Croatia. Dimanche, F. (2013, September). Managing destinations - from branding to competitiveness management. First Dubrovnik International Economic Meeting, Dubrovnik, Croatia. Dimanche, F. (2013, June). A tourism research journey. 13th conference of the International Academy for the Study of Tourism, Faro, Portugal. Frochot, I., Dimanche, F., & Kreziak, D. (2013). An investigation and reconceptualization of flow in the context of a skiing holiday. Travel and Tourism Research Association International Conference, Kansas City, Kansas. Frochot, I., Dimanche, F., & Kreziak, D. (2013, April). Encouraging the spirit of "getting away from it all" in tourist experience design. Travel and Tourism Research Association Europe Conference, Dublin, Ireland. Körner, D. & Dimanche, F. (2013, April). Environmental performance management for tour operators: The case of TUI, Kuoni and Studiosus. Travel and Tourism Research Association Europe Conference, Dublin, Ireland. DIMANCHE, F. (2012). L'innovation dans le tourisme aujourd'hui. International French Travel Market, Paris, France. DIMANCHE, F. (2012). Service design with mobile devices: An innovative qualitative methodology. AECIT (Spanish Association of Tourism Scholars) colloquium at FITUR, Madrid, Spain. Dimanche, F. & Andrades, L. (2012). Towards a demand approach to measure tourism destination competitiveness. Tourism businesses as key drivers of economic development: A symposium on Measuring the Performance and Economic Contribution of Tourism, Montreal, Canada. Dimanche, F. (2012). Visitor Driven Service Experiences in an urban Destination: A Mobile Ethnographic Approach. TTRA International, Norfolk, Virginia. Ward-Perkins, D. & Dimanche, F. (2012). From measuring visitor flows to tourism attraction management: A new managerial approach. TTRA Europe Conference, Bilbao, Spain. Ward-Perkins, D. & Dimanche, F. (2012). Controlling and influencing visitor flow as a basis for sustainable tourism management. BEST en Think Tank 2012, Gréoux-les-Bains, France. DIMANCHE, F. (2012). Service design and competitiveness and sustainability of European tourism. m- tourism day: Sustainable tourism and ICT in the Euro Mediterranean area., Sophia Antipolis, France. DIMANCHE, F. (2012). La synergie des acteurs du tourisme d'affaires. Séminaire CFTAR Atout France, Paris, France. DIMANCHE, F. (2012). La synergie des acteurs du tourisme d'affaires. Séminaire CFTAR Atout France, Paris, France. Dimanche, F. (2012). Le service design dans le tourisme: une approche ethnographique mobile. ASTRES 2012, Nice, France. Dimanche, F. (2011). Marketing tourism services - Towards the application of service design thinking. Advances in Tourism Marketing Conference, Maribor, Slovenia. Dimanche, F. (2011). Service design in tourism. Kick-off meeting of EU sponsored project, Innsbruck, Austria. DIMANCHE, F. (2011). Networks and service innovation. Business Management Department, Poole College of Management,, North Carolina State University, Raleigh, North Carolina. Dimanche, F. (2011, December). Managing destination competitiveness through Interaction Spatial Models: A tourist spatial behavior approach. Consumer Behavior in Tourism Symposium, Brunico, Italy.

6 Dimanche, F., Walsher, A., Droga, S., & Dunton-Tinnus, C. (2011, April). Integration of corporate travel and meeting management. TTRA Europe Conference, Archamps, France. DIMANCHE, F. (2011). Sourcing initiatives to align meetings and transient spend. Association of Corporate Travel Executive Global Education Conference., Berlin, Germany. DIMANCHE, F. (2011). Mesurer l'expérience des visiteurs : Une approche ethnographique mobile. Tourism businesses as key drivers of economic development: A symposium on Measuring the Performance and Economic Contribution of Tourism, -, Unknown. DIMANCHE, F. (2011). Mesurer l'expérience des visiteurs : Une approche ethnographique mobile. Tourism businesses as key drivers of economic development: A symposium on Measuring the Performance and Economic Contribution of Tourism, Montreal, Canada. DIMANCHE, F. (2011). Quels besoins en formation et compétences pour les acteurs du tourisme sur la côte d'azur en 2020? Ateliers de réflexion prospective «Futouraumed»., Sophia Antipolis, France. DIMANCHE, F. (2011). Service design and competitiveness and sustainability of European tourism. m- tourism day: Sustainable tourism and ICT in the Euro Mediterranean area., Sophia Antipolis, France. DIMANCHE, F. (2011). La structuration des services comme méthode pour un tourisme durable et compétitif. 3èmes Entretiens de Gréoux sur le Tourisme Durable. Cité de la Culture et du Tourisme Durable, Gréoux les Bains, France. DIMANCHE, F. (2011). Service Design in Tourism. Kick-off meeting of EU sponsored project., Innsbruck, Austria. DIMANCHE, F. (2011). Hospitality and sustainable development. Hospitality Trends Conference, Sophia Antipolis, France. Dimanche, F. (2011). Hospitality and sustainable development. Deloitte-SKEMA 2011 Hospitality Trends Conference, Sophia Antipolis, France. DIMANCHE, F. (2011). L'image de la côte d'azur : L'importance d'une marque pour les destinations. Commission tourisme de l'union Pour l'entreprise des Alpes Maritimes UPE 06., Cagnes sur mer., France. DIMANCHE, F. (2011). L'image de la côte d'azur: L'importance d'une marque pour les destinations. Commission tourisme de l'union pour l'entreprisedes Alpes Maritimes, Cagnes-sur-Mer, France. Dimanche, F. (2011). Quels besoins en formation et compétences pour les acteurs du tourisme de la Côte d'azur en 2020? Ateliers de réflexion prospective "Futouraumed", Sophia Antipolis, France. DIMANCHE, F. (2011). Service design and competitiveness and sustainability of European tourism. m- tourism day: Sustainale tourism and ICT in the Euro-Mediterranean area. Telecom Valley and SKEMA BS, Sophia Antipolis, France. Dimanche, F. (2011). La structuration des services comme méthode pour un tourisme durable et compétitif. 3ème Entretiens de Gréoux sur le Tourisme Durable, Gréoux-les-Bains, France. DIMANCHE, F. (2011). La structuration des services comme méthode pour un tourisme durable et compétitif. 3èmes entretiens de Gréoux sur le Tourisme durable, Cité de la Culture et du Tourisme Durable, Gréoux les Bains, France. DIMANCHE, F. (2010). Winter resort tourism: Network and business innovation. Faculty of Economics, University of Ljubjana, Ljubjana, Slovenia. DIMANCHE, F. (2010). A tourism innovation case: An actor network perspective. University of New Brunswick, Saint John, Canada. DIMANCHE, F. (2010). Undestanding service innovation: a network perspective. University of New Hampshire Whittemore School of Business and Economics, Durham, New Hampshire. Dimanche, F. (2010). Understanding tourists' motivations and their quest for experiences. Nova Scotia Tourism Research Forum, Nova Scotia, Canada. DIMANCHE, F. (2010). Undestanding service innovation: a network perspective. The Center for the Study of Nascent Entrepreneurship and the exploitation of Technology, W. Laurier University, unknown, Canada. Dimanche, F. (2010). Green Marketing - is there such a thing? Environmental NGO Forum, Moncton, Canada.

7 DIMANCHE, F. (2010). Développement durable et tourisme : vers ulne approche par le management de risques. First Sino French Tourism Forum: Tourism Education and Urban Tourism, East China Normal University, Shanghai, China. Dimanche, F. (2010). Sourcing initiatives to align meetings and transient spend. Association of Corporate Travel Executive Global Education Conference, Berlin, Germany. Dimanche, F. & Dewar, K. (2010). Tourism business development in Nova Biosphere. Developing Sustainable tourism experiences within the UNESCO Southwest Nova Biosphere, Nova Scotia, Canada. Dimanche, F. (2010). Aviation psychlogy, airline travel and its effect on the traveler's body. University of New Brunswick Faculty of Business, Saint John, Canada. Dimanche, F. (2010). Destination branding and green marketing. Bay of Fundy Biosphere Reserve Sustainable Tourism Workshop, Moncton, Canada. Dimanche, F. & Jianvittayakit, L. (2010, July). An investigation of travel motivation as a factor in international students' choice of a foreign university: A Thai case study. 4th International Colloquium on Tourism and Leisure, Bangkok, Thailand. Dimanche, F. & Dimanche, C. (2010, April). Air travel and your health: Is it safe up there? TTRA Europe Conference, Athens, Greece. Prayag, G. & Dimanche, F. (2010). International visitors' personal involvement levels: A factor-cluster segmentation analysis. TTRA USA Conference, San Antonio, Texas. DIMANCHE, F. (2010). Understanding tourists' motivations and their quest for experiences. Seminar, Nova Scotia Tourism Research Forum,, Nova Scotia, Canada. DIMANCHE, F. (2010). Sourcing initiatives to align meetings and transient spend. Association of Corporate Travel Executive Global Education Conference., Berlin, Germany. DIMANCHE, F. (2010). Destination branding and green marketing. Seminar, Bay of Fundy Biosphere Reserve Sustainable Tourism Workshop, Moncton, Canada. DIMANCHE, F. (2010). Tourism business development in Nova Biosphere. Developing Sustainable tourism experiences within the UNESCO Southwest Nova Biosphere, Nova Scotia, Canada. DIMANCHE, F. (2010). Green marketing Is there such a thing? Seminar, Environmental NGO forum, Moncton, Canada. Dimanche, F., Paget, E., & Mounet, J.P. (2009). An application of Actor-Network theory to understanding innovation processes in a winter sport SME. TTRA Europe Conference, Breda - Rotterdam, Netherlands. Dimanche, F., Flanagan, S., & Dunn, G. (2008). City break travel: Towards a European comparative analysis. TTRA Europe Conference, Helsinki, Finland. Dimanche, F. (2008). From competition to cooperation: The case of destination competitiveness on the French Riviera. TTRA Europe Conference, Helsinki, Finland. DIMANCHE, F. (2008). Le yield management dans le secteur du tourisme. Les Rencontres Nice, France. DIMANCHE, F. (2008). Evolutions des comportements des touristes : Quelles incidences et adaptations pour les professionnels des Alpes Maritimes? Table ronde organisée pour le Grenelle de l'environnement : Quelles opportunités et contraintes pour les entreprises des Alpes Maritimes, Nice, France. DIMANCHE, F. (2007). ). Strategic Development of Tourism through Events. the UNWTO "Creating competitive advantage for your destination: An International Conference on Destination Management.", Budapest, Hungary. DIMANCHE, F. (2007). Vers une communication durable: En quête du touriste vert. the 5th Azur Pro Com, AFREP Côte D'azur, Sophia Antipolis., France. DIMANCHE, F. (2007). Hosting signature events for anchoring destinations. the UNWTO Conference "Tourism Success Stories and Shooting Stars.", Kuala Lumpur, Malaysia. DIMANCHE, F. (2006). A sports portfolio for the development and image of a tourism destination: The case of the French Riviera. Iles Balears Forum 2006 Pre-conference Academic Seminar: Sport and Tourism Destinations Global Network, Palma de Majorca, Spain. DIMANCHE, F. (2006). From attractions to experiential marketing: The contributions of events to "New" tourrism. From the Old to the New Tourism: Managing change in the tourism industry, University of Innsbruck, Innsbruck, Austria.

8 DIMANCHE, F. (2006). The contribution of events to Vietnam brand equity. the Branding Vietnam Conference, Lotus College, Ho Chi Minh City, Viet Nam. DIMANCHE, F. (2006). Communication et tourisme: Les nouveaux leviers de développement de la filière touristique. 3eme DévCom Azur, Nice, France. Dimanche, F. & Jolly, D. (2005). 'Alliances in the Airline Industry: From Endogamy to Exogamy. International Congress at College of Management, National Chiayi University, Chiayi, Taiwan. DIMANCHE, F. (2005). A conceptual framework for City Tourism Competitiveness. "New Paradigms for City Tourism Management," World Tourism Organisation Forum, Istanbul, Turkey. DIMANCHE, F. (2005). Gambling behavior: Research, results and rewards. Travel and Tourism Research Association Annual conference, New Orleans, Unknown. DIMANCHE, F. (2004). Movies as experiential tourism marketing strategies. International Travel and Tourism Research Association Conference, Montreal, Canada. DIMANCHE, F. (2004). Une comparaison de deux carnavals : vers une typologie de l'événement. International Travel and Tourism Research Association Conference, Montreal, Canada. DIMANCHE, F. (2004). Festival d'avignon and Festival de Cannes: From passion to expression of power. Journeys of Expression III: Tourism and festivals as transnational practice., Innsbruck, Austria. DIMANCHE, F. (2004). Funding strategies for Destination Marketing Organizations: Ideas from the USA. European Cities Tourism Annual Conference, Paris, France. DIMANCHE, F. (2004). Quelle place pour l'événementiel dans les stratégies de positionnement ou de repositionnement d'un territoire? Les Rencontres de l'agence Française d'ingénierie Touristique, Paris, France. DIMANCHE, F. (2003). The role of sports events in destination marketing. AIEST annual Conference, Athens, Greece. DIMANCHE, F. (2003). Towards intelligent query management based on tourist motivations. Travel and Tourism Research Association European Conference, Glasgow, Scotland. DIMANCHE, F. (2003). Do motion pictures benefit travel destinations? EuroCHRIE Congress, Bad Honnef, Germany. DIMANCHE, F. (2003). Cannes et New Orleans: Le pouvoir d'attraction engendré par la notoriété internationale. "Tourism and Entertainment" conference, Montreal, Canada. DIMANCHE, F. (2003). ). Vers une culture recherche en tourisme. Journée Recherche Association Française des Experts et Scientifiques du Tourisme, Paris, France. DIMANCHE, F. (2002). Shaping tourism destinations: Back to the basics. "Reinventing a Tourism Destination" Conference, Dubrovnik, Croatia. DIMANCHE, F. (2002). Cannes et New Orleans: Le pouvoir d'attraction engendré par la notoriété internationale. "Tourism and Entertainment" conference, Montreal, Canada. DIMANCHE, F. (2002). Propositions pour l'etude de la Relation entre Evénements et l'identité de Marque des Destinations et des Territoires. 2ème colloque de l'association des IUP THTL, Université de Chambéry, Chambéry, France. DIMANCHE, F. (2002). Vers un tourisme des cinq sens? the FNOTSI (Fédération Nationale des Offices de Tourisme), Tours, France. DIMANCHE, F. (2000). Louisiana international visitors. the TTRA South Central Chapter Annual Conference, Lafayette, Louisiana. DIMANCHE, F. (2000). Branding special events. the Research Symposium of the International Festivals and Events Association Conference, New Orleans, Louisiana. DIMANCHE, F. (2000). Events as marketing tools for destinations. the International Festivals and Events Association Conference, New Orleans, Louisiana. DIMANCHE, F. (1999). Branding special events. the Research Symposium of the International Festivals and Events Association Conference, New Orleans, Louisiana. DIMANCHE, F. (1999). Tourism research projects conducted for the Louisiana Office of Tourism and the New Orleans Metropolitan Convention and Visitor Bureau. the Annual Conference of the Travel and Tourism Research Association South Central Chapter, Orange Beach, Alabama.

9 DIMANCHE, F. (1999). A study of international visitors to Louisiana. the 1999 Louisiana Travel and Tourism Summit, Baton Rouge, Louisiana. DIMANCHE, F. (1999). Measuring the economic impact of festivals and special events. the TTRA South Central Chapter Annual Conference, Little Rock, Arizona. DIMANCHE, F. (1999). A study of international visitors to Louisiana. the 1999 Louisiana Travel and Tourism Summit, Baton Rouge, Louisiana. DIMANCHE, F. (1999). Profiling Louisiana visitors: A presentation of results from two year-long studies for the Louisiana Office of Tourism. the 1999 Louisiana Travel and Tourism Summit, Baton Rouge, Louisiana. DIMANCHE, F. (1999). A study of international visitors to Louisiana. the 1999 Louisiana Travel and Tourism Summit, Baton Rouge, Louisiana. DIMANCHE, F. (1996). Gambling development in New Orleans: Harrah's land-based casino. the TTRA South Central Chapter Annual Conference, Tupelo, Unknown. DIMANCHE, F. (1996). Going international: Dealing with foreign visitors. the 1996 Louisiana Travel and Tourism Summit., New Orleans, Louisiana. DIMANCHE, F. (1996). Estimating the economic impacts of tourism: Methods and challenges. the 1996 Mississippi Governor's Conference on Tourism., Jackson, Unknown. DIMANCHE, F. (1995). Measuring the economic impact of festivals and special events. the 1995 Louisiana Travel and Tourism Summit, Lafayette, Louisiana. DIMANCHE, F. (1995). White House Conference on Travel and Tourism: The research challenge. the TTRA South Central Chapter Annual Conference., Covington, Unknown. DIMANCHE, F. (1994). Le marketing du tourisme (tourism marketing). "Le Français des Affaires," Alliance Française Seminar, New Orleans, Louisiana. DIMANCHE, F. (1994). Towards a code of conduct for the tourism industry: An ethics model. the Annual meeting of the Southern Academy of Legal Studies in Business., Dallas, Texas. DIMANCHE, F. (1994). Greening traditional hotel operations: A marketing trick or a change in values? the 1994 World Congress on Tourism for the Environment, Puerto Rico, Puerto Rico. DIMANCHE, F. (1994). What international visitors expect. the Fourth Annual Louisiana Travel and Tourism Summit, Baton Rouge, Louisiana. DIMANCHE, F. (1994). Marketing rural tourism: A community-based approach. the Travel and Tourism Research Association South Central Chapter Annual Conference, Fort Smith, Arizona. DIMANCHE, F. (1993). Involvement theory: The current state of the art. the Decision-Making Processes and Preference Changes of Tourists: Intertemporal and Intercountry Perspectives Conference, Innsbruck, Austria. DIMANCHE, F. (1993). Understanding the tourist: Research methods for developing visitor profiles. the annual conference of the Travel and Tourism Research Association South Central Chapter, Biloxi, Unknown. DIMANCHE, F. (1993). Cultural diversity and tourism marketing. the Greater New Orleans Black Tourism Network's 1993 Multi-cultural Tourism Summit and Trade Show, New Orleans, Louisiana. DIMANCHE, F. (1992). Service quality research in travel and tourism. he annual conference of the Travel and Tourism Research Association South Central Chapter, New Orleans, Louisiana. Research Reports 2010: DIMANCHE, F., Integration of Corporate Travel and Meetings Management., submitted to Sophia Antipolis, France: SKEMA Business School/DuntonTinnus consulting in partnership with ACTE (As. 2008: DIMANCHE, F., Towards the development of an inter-european comparative research model in tourism and urban tourism., submitted to the Tourism Research Center at the Dublin Institute of Technology and the Center for Tourism Managem. 2000: DIMANCHE, F., 2000 New Orleans area visitor profile: January-June results., submitted to Report of a study conducted for the New Orleans Metropolitan Convention and Visitors Bureau : DIMANCHE, F., A study of Louisiana visitors to welcome centers., submitted to Report of a study conducted for the Louisiana Office of Tourism.

10 1999: DIMANCHE, F., A study of international visitors to Louisiana., submitted to Report of a study conducted for the Louisiana Office of Tourism. Division of Business and Economic R. 1999: DIMANCHE, F., 1999 New Orleans area visitor profile: Annual report., submitted to Report of a study conducted for the New Orleans Metropolitan Convention and Visitors Bureau : DIMANCHE, F., 1998 New Orleans area visitor profile: January-June results., submitted to Report of a study conducted for the New Orleans Metropolitan Convention and Visitors Bureau : DIMANCHE, F., Perceptions of New Orleans: A study of Latin American intermediary travel buyers., submitted to Report of a study conducted for the New Orleans Metropolitan Convention and Visitors Bureau. 1997: DIMANCHE, F., 1997 New Orleans area visitor profile: Annual report., submitted to Report of a study conducted for the New Orleans Metropolitan Convention and Visitors Bureau.. Other Research 2011: DIMANCHE, F., Europe tourism experts join forces to develop new mobile ethnography project. 2011: DIMANCHE, F., European Union funds international research project on service design in tourism. 2010: DIMANCHE, F., Proposez des expériences de qualité à vos clients. Réseau de Veille en Tourisme. 2010: DIMANCHE, F., ). Clin d'oeil L'expérience client vue par un gîte du passant. 2010: DIMANCHE, F., Le «Revenue Management» pour les hôteliers indépendants. 2010: DIMANCHE, F., Proposez des expériences de qualité à vos clients! Livret de la Commercialisation Hôtelière. 2010: DIMANCHE, F., Le revenue management pour les hôteliers indépendants. Livret de la Commercialisation Hôtelière. 2010: DIMANCHE, F., Le pavillon de la France à Shanghai, symbole du déclin français. 2007: DIMANCHE, F., Destination image and positioning: The role of sports. 2006: DIMANCHE, F., Mesurer l'impact d'un événement: L'exemple de la Nouvelle Orléans. 2003: DIMANCHE, F., Destination image evaluation Part : DIMANCHE, F., Cross-cultural issues in destination marketing. 2003: DIMANCHE, F., Destination image evaluation Part : DIMANCHE, F., Louisiana: An international destination. 1999: DIMANCHE, F., The Louisiana Tax Free Shopping Program. 1999: DIMANCHE, F., University partners in tourism market research. 1998: DIMANCHE, F., New Orleans area visitors: A closer look. 1997: DIMANCHE, F., Is ecotourism an appropriate answer to tourism's environmental concerns?

11 1995: DIMANCHE, F., NTA as seen through eyes of visiting scholar. 1994: DIMANCHE, F., Greening traditional hotels. Professional Service Academic Conference: Discussant/Moderator/Panelist 2013: TTRA Europe Conference, Dublin, Ireland (International). 1. Chair, plenary session on Day 3 2. Chair and discussant, academic session on Imagery and Identity on Day : Travel and Tourism Research Association European Conference, Bilbao, Spain (International). Board of Directors (Member) 2012: Travel and Tourism Research Association Europe, Dublin, Ireland (International). Board member of the TTRA since Past President ( ). Currently Chairman of the Board 2012: Travel and Tourism Research Association European Conference, Bilbao, Spain (International). Co-organizer of Annual TTRA Europe conference Chair: Committee / Task Force 2012: Travel and Tourism Research Association Europe conference (International). 2012: BESTEN Think Tank XII (International). Chair: Conference / Track / Program 2012: BEST en Think Tank 2012, Greoux Les Bains, France (International). The focus of BESTEN Think Tank XII was Mobilities and Sustainable Tourism. In a changing world, the movement of people and goods are becoming an issue of concern. There is no tourism without travel, and this movement of people has profound impacts on our environment, economy and on social structures. The theme of this year s think tank put focus on mobility in the context of sustainable tourism, not only addressing transportation issues but also aspects of social and economic mobility. Conference Workshop Congress Organization 2013: Recherche Tourisme Innovation Région PACA, Aix en Provence, France (National). 1. Organisation et animation d'une table ronde sur la recherche, l'innovation et le tourisme - rencontres entre monde académique et monde économique 2. Animation de la séance plénière: "recherche et innovation en action" 2012: Tendances de l'hôtellerie (International). 2012: Sustainable Tourism Development in the Upper Var Valley (International). 2012: BEST en Think Tank 2012, Greoux les Bains, France (International). The focus of BESTEN Think Tank XII was Mobilities and Sustainable Tourism. In a changing world, the movement of people and goods are becoming an issue of concern. There is no tourism without travel, and this movement of people has profound impacts on our environment, economy and on social structures. The theme of this think tank put focus on mobility in the context of sustainable tourism, not only addressing transportation issues but also aspects of social and economic mobility. 2011: "Hospitality and sustainable development" (International). 2011: Telecom Valley Business Lunch "special tourism" (International). 2010: "Montagne et tourisme dans les Alpes Maritimes" (International) : "Tendances de l'hotellerie" (International). 2009: "Tourism in a time of crisis: Strategies and solutions" (International).

12 Editor: Academic PRJ 2012: m-tourism day: Sustainable tourism and ICT in the Euro Mediterranean area (International). Keynote Address 2013: La qualité au service de l'expérience : parce que ça rapporte!, Saguenay, Canada-Quebec (International). A 45-minute presentation about the importance of service design and service quality management in tourism contexts. 2012: Fourth Annual conference on travel and Tourism in Israel, Haifa, Israel (International). Annual conference for Israeli tourism professionals, in presence of the Minister for tourism. Keynote address titled: "Destination branding: Towards destination competitiveness" 2012: AECIT (Spanish Association of Tourism Scholars) colloquium at FITUR, Madrid, Spain (International). Invited presentation: 'Service design with mobile devices: An innovative qualitative methodology' Spanish Association of Tourism Scholars, FITUR Member: Committee/Task Force 2013: Provence Côte d'azur Events (PRIDES), Marseille, France (Regional). A regional professional association dedicated to improve the quality and competitiveness of business events. 2011: Ecobiz Tourism Commission, Nice French Riviera Chamber of Commerce (International). 2010: Telecom Valley M-tourism commission (International). 2009: PRIDES (Pôle Régional d'innovation et de Développement Economique Solidaire) «Tourisme d'affaires et de Congrès» (International). Other Professional Service Activities 2013: Member, UNWTO group of tourism experts, Madrid, Spain (International). The World Tourism Organization (UNWTO) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism. Le Secrétariat de l Organisation Mondial du Tourisme prépare le Baromètre OMT du tourisme mondial et compte sur la participation d'un Groupe d experts du tourisme de l OMT pour compléter le questionnaire concernant l évaluation de l activité touristique dans les quatre derniers et prochains mois. Reviewer: Book / Textbook 2008: Tourism and Hospitality Marketing: A Global Perspective (National). 2003: Cross-cultural behaviour in tourism: Concepts and analysis. (National). Reviewer: Conference Paper 2012: Travel and Tourism Research Association European Conference, Bilbao, Spain (International). Co-CHairman of the scientific committee Professional Memberships AMFORHT - Association Mondiale pour la Formation Hotelière et Touristique, 2013 to present PROTIS - Pôle Régional de Recherche et Innovation pour le Tourisme, 2012 to present Institut Français du Tourisme, 2009 to present Travel and Tourism Research Association, Present the French Riviera Convention and Visitors Bureau's Professional Events Partners board of advisors, -

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