YOUR CAREER PASSPORT THE SCHOOL THE PROGRAMMES THE COUNTRY

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1 YOUR CAREER PASSPORT THE SCHOOL THE PROGRAMMES THE COUNTRY

2 INDEX 4 Why choose César Ritz Colleges? 5 A world of opportunities with César Ritz Colleges 6 Quality and excellence in education 9 Leadership Programme 10 Bachelor programme overview 11 Postgraduate Diploma / Master programmes overview 13 Bachelor of International Business in Hotel & Tourism Management 15 Postgraduate Diploma in International Hospitality Management 17 Master of Arts in International Business in Hotel & Tourism Management 19 Master of Science in International Hospitality Management 20 Dual country experience 21 Reputation and industry recognition 22 Planning your career 24 International Recruitment Forum 26 Why study in Switzerland? 28 Multi-campus experience 30 Friends for life 31 A worldwide alumni network 32 Swiss Education Group 33 Culinary Institute Switzerland 34 English Foundation Programme 35 Join the César Ritz family 2 César Ritz Colleges Switzerland Your Career Passport

3 Welcome to César Ritz Colleges Switzerland! It s with great pleasure and pride that we present you with Your Career Passport and hope that it will inspire you. Our mission is to offer world-class hospitality business education. Our priorities are academic rigour, Swiss professional training, multicultural awareness and a caring approach to the personal development of our students. César Ritz Colleges offers you the unique chance to embark on a Swiss journey. With three campuses located in Le Bouveret, Lucerne and Brig, your experience will be truly Swiss, allowing you to discover different aspects of the famous Swiss hospitality culture. This Swiss journey, combined with our multicultural setting on campus, will ideally prepare you for an international career. Take the time to find the right programme for you. Talk to our competent admissions team or simply arrange a time to come and visit. Experience for yourself the friendly César Ritz family spirit and get a taste of what could be your future. Ronan Fitzgerald Managing Director César Ritz Colleges Switzerland OUR CORE VALUES Throughout the brochure you will see our passport stamp that represents the combination of our core values and your career journey. Excellence embodies our passion for academic rigour and excellence in the quality of the education we provide you. We hope that you will continue to seek personal excellence in your career. Service represents the desire to give consistently good service in everything we do. You will therefore understand the importance of customer service in your professional life to exceed customer expectations! Care plays a vital role in all of our activities; we care about our student family and provide a healthy and nurturing environment so that you can maximize your potential. Innovation involves constant reviewing of our existing activities and exploring ways to improve and offer exciting new services and study options. Inspiring innovation in your work environment will guarantee positive results. We trust that you will continue to live by these core values throughout your personal and professional life and thus ensure your happy and successful future. Leadership is a life-long skill that will ensure success for your personal and professional development. We encourage leadership skills so that you can inspire leadership in those around you and equip yourself with a range of transferable skills. César Ritz Colleges Switzerland Your Career Passport 3

4 WHY CHOOSE CÉSAR RITZ COLLEGES? Come and join the winning team at César Ritz Colleges Switzerland. We are here to help you discover your full potential. Let our experienced faculty support you in developing your career path and provide you with the superior education and leadership skills you need to succeed in a competitive world. INSPIRING LEADERS César Ritz graduates are industry professionals and leaders who exceed customer and employer expectations through their persistent dedication to excellence. Based on this philosophy, we developed the unique concept of the Leadership Programme to prepare you for success. CARING ABOUT YOUR FUTURE Our dedicated career team offers you on-campus recruitment, career fairs and overseas career trips for international internship and graduate positions. FLEXIBLE STUDY OPTIONS Choose a start date to suit you from January, April, July or October and create your own experience. Start your Bachelor studies in Le Bouveret or in Lucerne, depending on your career aspirations and graduate with a Swiss and American degree. Take advantage of industry specific electives and partner programmes worldwide. WORLDWIDE RECOGNITION AND ACCREDITATION In addition to Swiss and worldwide recognition and accreditation, we have developed a network of prestigious partner universities. Furthermore, we are the only Swiss hotel management school to receive the prestigious TedQual certification from the United Nations World Tourism Organization. CÉSAR RITZ FAMILY SPIRIT Small class sizes and personal advisers guarantee you individual attention. Come and join our family of over 10,000 graduates worldwide. 4 César Ritz Colleges Switzerland Your Career Passport

5 A WORLD OF OPPORTUNITIES WITH CÉSAR RITZ COLLEGES Today s global business environment requires highly qualified managers and leaders who can process complex services in a multicultural and international environment. César Ritz Colleges understands the needs of the hospitality and tourism industry, and prepares students using the latest research and training methods to lead the way in this fast-growing sector. EXCITING CAREER OPTIONS Imagine a career that takes you all over the world and in which you have the skills and confidence to be a leader in your chosen field. Then turn your imagination to a high-flying career in hospitality. If this is your burning ambition, then César Ritz Colleges Switzerland offers a unique opportunity for you to embark on a successful career in tourism and hotel management. Explore a wealth of career options in an industry that is right for you. Hotel operations Banquets and Conferences Culinary Food and Beverage Management Front Office Housekeeping Restaurant Management Corporate General Management Human Resources Public Relations Sales and Marketing Tourism Airlines Casino Consulting Cruises Spa and Wellness Travel Further opportunities Catering Education Event Management Finance Information Technology Non-profit Organizations Real Estate A bright future for hospitality and tourism careers The hotel and tourism industry is the largest employer in the world. The World Travel and Tourism Council has forecast 297 million jobs by Figures from the World Travel & Tourism Council ( César Ritz Colleges alumni network was extremely helpful to me at the start of my career and remains very enjoyable to this date. Tuomas Laakso (Finland) Director International Hotel Development, Europe Marriott International & The Ritz-Carlton Hotel Company Zurich, Switzerland César Ritz Colleges Switzerland Your Career Passport 5

6 QUALITY AND EXCELLENCE IN EDUCATION César Ritz Colleges Switzerland has a global reputation for quality and excellence in education that spans over 30 years. We offer a wide range of programmes in International Business, Tourism and Hospitality Management. Maximize your learning experience A wide range of subjects is available supported with industry specific electives, guest seminars and educational field trips to hotels, trade fairs and international corporate headquarters. Paid internships are also an important part of the programme. All these will help you fully explore your career path options. Prepare to be inspired Our faculty includes published authors and researchers, internationally recognized professors and experienced profess ional instructors. These inspiring and dedicated tutors will bring you a wealth of experience from many specialist areas of the tourism and hospitality sector, including five-star luxury hotel management, mystery shoppers, cruise ship operations, professional chefs, human resources, marketing and environmental tourism. The learning environment at César Ritz Colleges is ideal. The international faculty brings a wealth of knowledge to the students and the small classes guarantee them individual attention. David Bolton Academic Dean César Ritz Colleges Switzerland Guest lecturers High-profile guest lecturers are regularly invited to give elective courses and seminars on their specialized subjects. These guests, as well as external staff, provide valuable links to other educational establishments and ensure that our programmes are up-to-date with industry trends and requirements. Furthermore, the Washington State University faculty, composed of professors and those with doctorates, will teach terms seven and eight of the Bachelor programme, bringing American business and research expertise to the programme. Real-life consultancy projects César Ritz Colleges has developed an initiative giving you the chance to undertake real-life consultancy projects requested by hotels. The first of these projects was launched when we were asked by an Icelandic hotel for help to develop a new marketing strategy. Based on its success, consequent projects have been undertaken, such as in assisting in developing a luxury property in Zermatt, with César Ritz students playing a critical role. Four intakes per year Start your study when the time is right for you. Choose from January, April, July or October enrolments. 6 César Ritz Colleges Switzerland Your Career Passport

7 Your international journey starts at César Ritz Colleges We can help you discover your full potential with our innovative Leadership Programme, a multicultural setting with fellow students from a diversity of nations, plus highly personalized training that focuses on your individual strengths. Your whole learning experience will be global, dynamic and enjoyable! With you all the way At César Ritz Colleges, small classes guarantee you individual attention and you will be assigned a personal faculty adviser during your time with us. Of course, you can also benefit from the mentoring of students who are already well advanced in their studies and will be happy to assist you. Study in the French and the German parts of Switzerland During your Bachelor studies you will experience life on different campuses: at our Professional Centre in Le Bouveret and in Lucerne, with an emphasis on practical skills and superior customer service; and at the University Centre in Brig where the focus is more on the managerial and strategic aspects of international business. Bachelor and Master degree in four years Our three-year Bachelor programme has been developed so that graduates are eligible for several accelerated Master degree programmes, offering you the opportunity to complete both a Bachelor and a Master in just four years instead of the usual five. Prestigious international partners Over the last 30 years, César Ritz Colleges has developed a worldwide network of prestigious partner universities. Therefore, all degrees and diplomas are offered in partnership with renowned international institutions, Washington State University (USA) for the Bachelor programme and Manchester Metropolitan University (UK) for the Master courses. César Ritz students praise school César Ritz Colleges participated in THE-ICE survey, an international study of colleges and universities that offer hospitality programmes. The survey reflected a 93% satisfaction rate in the overall learning experience, well above the average of all other universities participating in the survey. The learning experience included elements such as the quality of the lecturers and course contents as well as furnishing of career advice and employability at the end of their studies. César Ritz Colleges Switzerland Your Career Passport 7

8 DISCOVER YOUR LEADERSHIP POTENTIAL I was named as Young Leader of the Year Nan-Birthe Os (Norway) General Manager, First Hotel Marin, Bergen, Norway 8 César Ritz Colleges Switzerland Your Career Passport

9 LEADERSHIP PROGRAMME César Ritz graduates are industry professionals and leaders who exceed customer and employer expectations through their persistent dedication to excellence. Based on this philosophy of excellence, we developed the unique concept of the Leadership Programme to prepare you for success. In the Leadership Programme you learn, develop and effectively apply the technical and business skills needed, as well as the attitudes and standards that make our graduates so successful. Leadership seminars We ll work with you to develop your leadership skills through specific leadership seminars related to our core values: Our Leadership Programme runs throughout the entire course, requiring you to achieve specified outcomes through seminars and community service activities. Therefore, a personal adviser will work with you throughout your journey to help you achieve your ambitions. LEADERSHIP MANAGEMENT CAREER MANAGEMENT PERSONAL MANAGEMENT Leadership Care Innovation Excellence Service Critical thinking and problem solving Leadership initiative project Career planning Managing stress Personality testing Real-life consultancy projects Communicating in public Managing change Mentoring Serving the community For me, the Leadership Programme is the best course at César Ritz Colleges because it is about helping to find balance in your life. As a result of the course, I became not only a leader at work, but also in my own life. Felipe Ishihama (Brazil/Japan) with Jaume Valldaura, Director of Human Resources, The Ritz-Carlton Penha Longa, Sintra, Portugal Community service activities it is through service to others that we learn to excel! You will be required to participate in community service activities while on campus to achieve specific outcomes. Possibilities of participating in several activities in school or within the local community are available, such as: Student support Fundraising events for local charities Contributing to the community Once you ve successfully completed the Personal Management level, you will be encouraged to progress onto the Career and Leadership Management stages to achieve the honours level. The values for your success We encourage you to be outgoing and at the same time have a good knowledge of human nature, speak a number of foreign languages and be capable of foreseeing, adjusting to and preparing for possible later developments in your career. We expect you to be a good organizer and an excellent manager of people. We will encourage you to grasp new and sometimes difficult situations quickly, and we will help you to choose the right course of action. Above all, we will inspire you to be passionate about what you do! These values are based on the philosophy of César Ritz ( ), founder of the Ritz hotels and widely recognized as the pioneer of luxury hotels. César Ritz Colleges Switzerland Your Career Passport 9

10 BACHELOR PROGRAMME OVERVIEW César Ritz Colleges offers programmes in International Business, Tourism and Hospitality Management. Get a head start to your career with our Bachelor course that emphasizes practical skills, managerial and strategic knowledge, but also on business aspects and research techniques. HOTEL AND TOURISM MANAGEMENT Year 1 Year 2 Year 3 Le Bouveret or Lucerne Campus 2 academic terms (1 term: 11 weeks) 6-month paid internship in Switzerland (minimum monthly gross salary in Switzerland: CHF 2,168) Le Bouveret or Lucerne Campus 3 academic terms (1 term: 11 weeks) 6-month paid internship in Switzerland or worldwide (minimum monthly gross salary in Switzerland: CHF 2,168) Brig Campus 3 academic terms (1 term: 11 weeks) 6-month paid internship / Industry placement in Switzerland or worldwide Swiss Certificate in Hotel & Restaurant Operations Swiss Higher Diploma in Hotel & Tourism Management Bachelor of International Business in Hotel & Tourism Management Bachelor of Arts in Hospitality Business Management START AT THE CAMPUS THAT IS RIGHT FOR YOU! When starting the Bachelor programme, for the first two years you can choose the César Ritz campus that fits you best: Le Bouveret Campus if you would like to experience the French-speaking part of Switzerland and discover the Lake Geneva region. Le Bouveret is a resort town located on the shores of the lake. Lucerne Campus if you wish to experience a German-speaking city of Switzerland and major tourism destination. The Lucerne Campus is located in the heart of the city of Lucerne. For more information on our campuses, refer to pages 30 and 31. IMPROVE YOUR BUSINESS ENGLISH COMMUNICATION The English Foundation Programme offered by SEG, Swiss Education Group on the Le Bouveret Campus is an ideal way to strengthen your English language skills before commencing your academic studies at César Ritz Colleges Switzerland. The length of the programme depends on your personal English level and motivation, with the main objective of achieving the required score to enter the study programme desired. Refer to page 33 for more information. The Higher Diploma and Bachelor degrees awarded by César Ritz Colleges Switzerland are accredited by the State of Valais Department of Education, Culture and Sport, Switzerland. In addition to the accreditation by the State of Valais, the Bachelor degree is validated by Washington State University (USA). You will receive both Swiss and American recognized degrees. 10 César Ritz Colleges Switzerland Your Career Passport

11 POSTGRADUATE DIPLOMA / MASTER PROGRAMMES OVERVIEW These programmes are designed for university graduates or candidates with extensive work experience who seek a career change or to advance in their existing career in the global hospitality and tourism industry. HOSPITALITY AND TOURISM BUSINESS MANAGEMENT 9 months 6 months (optional) Brig Campus 3 academic terms (1 term: 11 weeks) Paid internship in Switzerland or worldwide (minimum monthly gross salary in Switzerland: CHF 2,168) Postgraduate Diploma in International Hospitality Management Select a Master degree You can continue your education in the Master programme that fits best to your career aspirations. Brig Campus 1 academic term (1 term: 11 weeks) Brig Campus or Manchester Metropolitan University 6 months full time or off-campus 12 months part time Master of Arts in International Business in Hotel & Tourism Management Master of Science in International Hospitality Management The Postgraduate Diploma/Master courses awarded by César Ritz Colleges Switzerland are accredited by the State of Valais Department of Education, Culture and Sport, Switzerland. In addition, all Master courses are validated by Manchester Metropolitan University (UK). You will therefore receive both Swiss and British recognized degrees. César Ritz Colleges Switzerland Your Career Passport 11

12 EXPLORE YOUR INTERNATIONAL MANAGEMENT OPTIONS César Ritz Colleges has great contact with the industry, leading recruiters and key brands. Armin Hies (Germany) Resident Manager, Kempinski Hotel, Aqaba, Jordan 12 César Ritz Colleges Switzerland Your Career Passport

13 BACHELOR OF INTERNATIONAL BUSINESS HOTEL AND TOURISM MANAGEMENT This business oriented programme is ideal for those seeking a career in the international hospitality and tourism industry. Study the first two years in the environment that fits you best, combine practical courses and management subjects with a focus on research and consultancy in the last year. Choose from a wide choice of electives allowing you to specialize in a particular field of interest and graduate with a world-class Swiss and American Bachelor degree. Ideal for graduates to enter the industry at management level. Year 1 Professional Centre Le Bouveret Campus or Lucerne Campus Year 2 Professional Centre Le Bouveret Campus or Lucerne Campus Year 3 University Centre Brig Campus Term 1 (11 weeks) Introduction to Hospitality & Tourism Management Computer Applications for Hospitality Communication for Hospitality Professionals 1 Introduction to Nutritional & Food Science Industry Experience - First Steps to Success Food Service Theory & Practice 1 Language 1 (Fre/Ger/Spa) Term 2 (11 weeks) Food Service Theory & Practice 2 Communication for Hospitality Professionals 2 Wine & Beverage Management Mathematics for Hospitality Language 2 (Fre/Ger/Spa) Six-month paid internship in Switzerland Swiss Certificate in Hotel & Restaurant Operations Examples of electives Year 3 International Business Brand Management International Marketing Entrepreneurship Accounting & Cultures Electives may vary each term and are subject to availability. Term 3 (11 weeks) Front Office Management Contemporary Global Tourism Issues Revenue Management Financial Accounting Macroeconomics Term 4 (11 weeks) Statistics for Hospitality Managers Managerial Accounting in Hospitality Hospitality & Tourism Law Microeconomics Facilities Management Apply for Washington State University admission and College of Business certification Term 5 (11 weeks) Cultural Diversity in Hospitality International Politics Business Ethics Food Service Management & Events Geotourism Six-month paid internship *In partnership with Term 6 (11 weeks) Travelling Cultures: Tourism in Global Perspective Hospitality Operations & Supply Management Finance for Hospitality Managers Hospitality Marketing Hospitality Consultancy Project 1 Swiss Higher Diploma in Hotel & Tourism Management Term 7 (11 weeks) Principles of Management Job Search - Securing the Next Opportunity Hospitality Leadership & Organizational Behaviour Operational Analysis Hospitality Consultancy Project 2 Elective (see examples) Term 8 (11 weeks) Strategic Hospitality Management Social Psychology of Hospitality Human Resource Management Labour Economics Hospitality Consultancy Project 3 Elective (see examples) Bachelor of International Business in Hotel & Tourism Management Bachelor of Arts in Hospitality Business Management* César Ritz Colleges Switzerland Your Career Passport 13

14 IMAGINE A CAREER THAT TAKES YOU ALL OVER THE WORLD The key to success is passion. Katja Marshall (Switzerland) Food and Beverage Manager, Fairmont Le Montreux Palace, Switzerland 14 César Ritz Colleges Switzerland Your Career Passport

15 POSTGRADUATE DIPLOMA INTERNATIONAL HOSPITALITY MANAGEMENT The Postgraduate Diploma is designed for university graduates or candidates with extensive work experience at managerial level who are seeking to change industry or advance an existing career. The programme provides the foundation and knowledge to further your education with one of our two Master degree programmes, validated by Manchester Metropolitan University (UK). University Centre Brig Campus University Centre Brig Campus Term 1 (11 weeks) Food & Beverage Management* Information Technology & E-Business* Gastronomy Students working towards either Master degree may choose to do an optional internship after completion of their Postgraduate Diploma. Internships in Switzerland require three levels of German or French. Term 2 (11 weeks) Management Accounting & Finance* Consumer Behaviour & Strategic Marketing* Tourism & Cruise Industry Term 3 (11 weeks) Human Resource Management & Organizational Behaviour* Research Methods* Sustainable Tourism * Double-weighted subjects Six-month paid internship (optional) Postgraduate Diploma in International Hospitality Management Continue towards a Master degree Further your education with one of our two Master degree programmes which fit best to your career aspirations. César Ritz Colleges Switzerland Your Career Passport 15

16 ADVANCE YOUR EXECUTIVE CAREER IN THE INTERNATIONAL BUSINESS ARENA I recruit people for the entire hospitality industry in Vietnam. Son Xuan Nguyen (Vietnam) Consultant Sales and Marketing, Manpower, Hanoi / Ho Chi Minh City, Vietnam 16 César Ritz Colleges Switzerland Your Career Passport

17 MASTER OF ARTS INTERNATIONAL BUSINESS IN HOTEL AND TOURISM MANAGEMENT This challenging Master degree programme will satisfy the academic, professional and personal needs of candidates seeking top management careers in the hospitality industry. The Master of Arts, which is validated by Manchester Metropolitan University (UK), aims to assist candidates in achieving their entrepreneurship and leadership potential through business-plan projects, network and personal coaching. University Centre Brig Campus University Centre Brig Campus University Centre Brig Campus Term 1 (11 weeks) Food & Beverage Management* Information Technology & E-Business* Gastronomy Students may choose to do an optional internship after completion of their Postgraduate Diploma. Internships in Switzerland require three levels of German or French. Term 2 (11 weeks) Management Accounting & Finance* Consumer Behaviour & Strategic Marketing* Tourism & Cruise Industry Term 3 (11 weeks) Human Resource Management & Organizational Behaviour* Research Methods* Sustainable Tourism * Double-weighted subjects Six-month paid internship (optional) Term 4 (11 weeks) Business Plan Project development and presentation of a realistic business strategy Master of Arts in International Business in Hotel & Tourism Management In partnership with Postgraduate Diploma in International Hospitality Management César Ritz Colleges Switzerland Your Career Passport 17

18 CHALLENGE YOUR MANAGEMENT METHODS AND CRITICAL THINKING My very first experience as a General Manager and I was only 28 years old! Eva Codina Candelich (Spain) Deputy General Manager, Relais Villa d Amelia, Piedmont, Italy 18 César Ritz Colleges Switzerland Your Career Passport

19 MASTER OF SCIENCE INTERNATIONAL HOSPITALITY MANAGEMENT This Master of Science which is validated by Manchester Metropolitan University (MMU) in the UK is an academically rigorous programme that develops critical thinking and the problem-solving skills required for management-level positions. It is designed to expand candidates aspirations in management development, consultancy, research, education and training, and the foundation for continuing for a PhD. University Centre Brig Campus University Centre Brig Campus University Centre Brig Campus Term 1 (11 weeks) Food & Beverage Management* Information Technology & E-Business* Gastronomy Students may choose to do an optional internship after completion of their Postgraduate Diploma. Internships in Switzerland require three levels of German or French. Term 2 (11 weeks) Management Accounting & Finance* Consumer Behaviour & Strategic Marketing* Tourism & Cruise Industry Term 3 (11 weeks) Human Resource Management & Organizational Behaviour* Research Methods* Sustainable Tourism 15,000-word dissertation supervised by two faculty members with a final assessment by an MMU Exam Board. Students may choose one of the following options: Six months (full-time) at the Brig Campus or at MMU in the UK 12 months (part-time upon application) with the first 11 weeks on the Brig Campus and complete dissertation off campus abroad * Double-weighted subjects Six-month paid internship (optional) Master of Science in International Hospitality Management Postgraduate Diploma in International Hospitality Management In partnership with César Ritz Colleges Switzerland Your Career Passport 19

20 DUAL COUNTRY EXPERIENCE César Ritz Colleges Switzerland has developed a worldwide network of partner schools and universities, providing you with the opportunity to complete part of your Bachelor programme overseas. Year 1 Le Bouveret/Lucerne Year 2 Partner School Year 3 Brig If you are interested in adventure tourism or extreme sports, you could spend a year in the adventure capital of the world: Queenstown, New Zealand. Do you have a passion for event management, retail or property services? Sydney provides the perfect cosmopolitan location to experience life on the other side of the world. While those of you keen to explore the United Arab Emirates will enjoy our transfer option to Abu Dhabi. Overseas students transfer options We offer a smooth and easy transfer for students from our partner schools who wish to complete part of their study programme in Switzerland. The duration of study and the final qualification differ for each of our academic partners. Talk to our admissions team to explore the best for your career aspirations. USA Mexico Guatemala Colombia Iceland UK Switzerland Russia United Arab Emirates India Thailand Australia New Zealand 20 César Ritz Colleges Switzerland Your Career Passport

21 REPUTATION AND INDUSTRY RECOGNITION César Ritz Colleges Switzerland has a reputation for providing quality and excellence in hotel and tourism management education. Our world-class academic partnerships guarantee you academic rigour and our international certifications ensure up-to-date programmes with industry trends and requirements. The degrees/diplomas awarded by César Ritz Colleges are accredited and recognized in Switzerland and worldwide. Swiss recognized All degrees/diplomas are accredited by the State of Valais. The accreditation authority is the Conseil de la Formation et de la Recherche Universitaires (CoFRU), established under the auspices of the State of Valais Department of Education, Culture and Sport, Switzerland. Professional and academic quality standards ensured César Ritz Colleges is recognized by the Swiss Hotel School Association (ASEH). It is the only association in Switzerland that evaluates and recognizes hotel schools and imposes strict eligibility requirements. Quality of education certified EduQua ensures the quality of educational institutions by setting minimum standards and supports quality improvements in its certified institutions. United Nations World Tourism Organization certified We are the only Swiss hotel school to receive the prestigious TedQual certification from the United Nations World Tourism Organization (UNWTO). American partnership In over 25 years of academic partnership, César Ritz Colleges and Washington State University have developed a strong academic collaboration. Bachelor students graduate with a Washington State University degree. The College of Business within Washington State University is accredited by the Association to Advance Collegiate Schools of Business (AACSB International) and repeatedly ranked among the best business programmes worldwide. British validated All Master courses are validated by Manchester Metropolitan University (UK). Students in these courses therefore receive both Swiss and British recognized diplomas. MMU is highly regarded throughout the world for its contribution to hospitality and tourism research. It has been ranked among the best universities worldwide. United Nations World Tourism Organization UNWTO has developed the TedQual certification system to establish a quality standard for tourism education and training systems, and has smoothed the way towards greater pedagogic productivity in tourism. César Ritz Colleges Switzerland Your Career Passport 21

22 PLANNING YOUR CAREER Our dedicated career team works with one single objective: to ensure that each of our students has access to the best possible opportunities within the hospitality industry. We assist you by giving your career a head start. My training was the best and included successful internships at the Fairmont Le Montreux Palace in Switzerland and The Ritz-Carlton Abama Golf & Spa Resort, Tenerife, Spain. Antonella Miglionico (Italy) Worldwide internships If you dream of travelling the world and experiencing different cultures, our worldwide network can help you find internships across the globe. We offer placements in rapidly developing cities like Dubai or Shanghai to more traditional destinations such as London and Paris, or even exotic resorts like Tanzania. So prepare to live your dream! What a great experience! To work in an internationally renowned hotel chain and an amazing opportunity to practise the subjects I ve studied. Julius Anders (Germany) with alumnus and Front Office Manager, Klaus Spiekermann, during Julius internship at Mandarin Oriental, Kuala Lumpur, Malaysia All our programmes combine theoretical coursework with practical internships, giving you the chance to put into practise the skills you learn during tutorials and workshops. Nothing prepares you better for your career than hands-on experience in a real-life working environment. Preparing for your professional life You will be guided through every aspect of the employment process, from developing your résumé and cover letter, to practising interview skills and learning how best to present yourself. Paid internships in Switzerland Thanks to César Ritz Colleges strong industry links, our dedicated career team works diligently to place students in a variety of different establishments; from international five-star hotel chains in major cities such as Geneva and Zurich to familyowned boutique hotels in prestigious Swiss resorts such as Zermatt and St. Moritz. We have a 100% success rate in Switzerland for finding students appropriate internships in the hotel and tourism industry with more than 80% of our students placed in four-star and five-star hotels. 22 César Ritz Colleges Switzerland Your Career Passport

23 International career trips Each year, we organize an international career trip so that you can really experience the hotspots of the hotel and tourism industry. Designed to inform and inspire career choices, each tour combines a number of behind-the-scenes hotel visits, presentations, interviews with human resources personnel, alumni meetings and educational trips to tourist attractions. It is a great way of giving you first-hand experience of what it would be like to live and work overseas, and an invaluable indicator of whether a particular location is the right place for you to succeed professionally. César Ritz students are a perfect fit for many of our properties. Sandra Delgadillo, Director of Welcome Office Richard Faeh, Corporate Chef Starwood Hotels & Resorts Worldwide Recruiting on campus Throughout the year both campuses host a wide variety of companies representing over 1,000 hotels, cruise ships and other hospitality organizations. In 2010, company representatives recruited for around 400 positions exclusively from the ranks of our students and alumni. Participating students received an average of three to four job offers per person! César Ritz Colleges Switzerland Your Career Passport 23

24 Club Med IDENTITÉ N dossier : E Date : 13/12/06 N : Validation DA/DC : Validation Client : INTERNATIONAL RECRUITMENT FORUM Twice a year, César Ritz students are given the opportunity to meet with hospitality industry leaders from around the world at the International Recruitment Forum. The International Recruitment Forum is organized by SEG, Swiss Education Group and takes place in March and October and welcomes hotel groups, boutique hotels, resorts, airlines, cruise lines and many other hospitality industry groups. With over 50 companies represented, this event is the perfect opportunity to develop your career. At the Forum, you will attend presentations, meet with industry representatives and can be interviewed and recruited for full-time employment after graduation as well as internship positions. The International Recruitment Forum held in the Montreux Music and Convention Centre in October 2011 welcomed 130 recruiters representing 54 companies over the two days. SEG has created this major event after considering industry recommendations, which is one of the reasons the world s largest hospitality employers do not miss this unique opportunity to come to Montreux to meet the managers of tomorrow. The participation of employers from around the world highlights the reputation and recognition of César Ritz Colleges by industry leaders. 24 César Ritz Colleges Switzerland Your Career Passport

25 César Ritz Colleges Switzerland Your Career Passport 25

26 WHY STUDY IN SWITZERLAND? Switzerland offers you the very best in education and lifestyle. It is the ideal option for international students who wish to study abroad as it is renowned for the high quality of life, has a central location and is the birthplace of tourism. 26 César Ritz Colleges Switzerland Your Career Passport

27 Swiss quality of life Switzerland is an extremely safe country, with high level healthcare and a high quality of life. Its natural beauty, cultural and linguistic diversity, and the Swiss reputation for excellence and professionalism, all add to its attributes. In the heart of Europe Tourism is a very important economic activity in Switzerland. The transport and tourism infrastructure is also among the best in the world making it very easy and comfortable to travel around the country. Major Swiss cities are located within one to three hours by train, car or boat! Centrally located in Europe, Switzerland gives you the opportunity to visit and experience other European cities, such as Paris, London and Milan! The birthplace of tourism Where else study hotel and tourism management than in its birthplace? Switzerland, is often referred to as the birthplace of hospitality. Before becoming The King of Hoteliers and The Hotelier of Kings, César Ritz chose to leave his home in Niederwald, just a few kilometers away from Brig, to go abroad to gain knowledge and experience. César Ritz then decided to return to Switzerland and took over the management of the hotel National in Lucerne. His tradition of luxury, excellence and service has set the standard for hotels and restaurants throughout the world. César Ritz Colleges Switzerland Your Career Passport 27

28 MULTI-CAMPUS EXPERIENCE César Ritz Colleges is a school with three great campuses! Located throughout Switzerland, the birthplace of hospitality, our campuses allow you to discover both the French and the German parts of Switzerland. Le Bouveret Campus on the shores of Lake Geneva The Professional Centre César Ritz, is situated in a small Frenchspeaking town and summer resort called Le Bouveret lying conveniently near the major city of Geneva and important towns of Montreux and Lausanne. The campus is located in a magnificent building dating back to the early 1900 s, just minutes from the town centre. Our new campus extension provides 100 fully equipped single superior deluxe rooms and state-of-the-art kitchen facilities. Lucerne Campus in central Switzerland The César Ritz Campus is located in the heart of the city of Lucerne in the magnificent Union building that was built in the 1900s and that underwent major renovations to welcome students in modern facilities. Lucerne is located on the shores of Lake Lucerne, only 45 minutes away from Zurich by train or by car. Lucerne is a world-renowned tourism destination, known for its culture and modern convention centre. Brig Campus at the foot of the Matterhorn The University Centre César Ritz is situated in the town of Brig-Glis, the largest German-speaking town in the Valais region, with famous ski resorts such as Zermatt and Saas-Fee on its doorstep. Brig s charming cobblestoned centre is located within walking distance, as well as the central train station where trains can take you to Bern in one hour or to Milan in less than two. My learning experience was made so much better thanks to the latest technologies used in our classrooms. Gabriela Herrera (El Salvador) 28 César Ritz Colleges Switzerland Your Career Passport

29 Academic facilities The multi-campus approach balances theoretical and practical learning resources in a combination of traditional and stateof-the-art facilities: from the latest PC s, to projectors and electronic whiteboards in the classroom, right through to lecture theatres, production kitchens, a formal dining room and the campus buildings themselves. Students practise service styles, banquet and event management skills both on and off campus on special occasions and at community service events. Each campus has its own modern library providing access to a vast collection of books and research materials. An innovative online facility allows students to search for and reserve materials, and also offers access to an extensive collection of electronic resources. Accommodation Our student accommodation is designed to offer you the comfort and privacy needed in which to study or relax. Bedrooms are spacious, modern and comfortable, many are en-suites with showers, and all are furnished with a desk, office chair, ample storage and wardrobe space. At the Le Bouveret Campus, double standard rooms are included in the standard package. Brand new single superior deluxe rooms are available at an additional charge. In Lucerne, the campus offers double standard rooms as well as deluxe rooms right in the heart of the city and only minutes from Lake Lucerne. In Brig we offer single deluxe and double rooms. Themis & Xenius is our environment-friendly student lodging with 216 single deluxe rooms (included in the fees in Brig). Single superior deluxe rooms are available at an additional charge. César Ritz Colleges Switzerland Your Career Passport 29

30 FRIENDS FOR LIFE At César Ritz Colleges Switzerland, learning continues beyond the classroom walls. There are excellent opportunities to participate in social and sporting activities throughout Switzerland and Europe. Many of these activities are organized by the Student Committee and the Student Activities Coordinator. Within easy walking distance from all campuses, you will find a variety of local restaurants, bars, banks and interesting shops. We encourage students to get out and experience local culture, participate in traditional celebrations and become part of the local community. Social activities Everyone needs to unwind after a busy study schedule, so each campus has areas for you to meet fellow students and relax, from coffee lounges to entertainment areas and your very own private student bars. Social activities provide you an opportunity to get to know your fellow students away from the campus environment and can often develop your professional knowledge. The Student Committee organizes events such as the weekly theme nights and excursions to tourist attractions, visits to famous cities, exhibitions and industry trade shows in Switzerland and beyond. Sporting activities Sport and physical activity play an important role in your overall health and well-being. We therefore provide you with fully equipped fitness rooms and outdoor sports facilities, including a private football field in Le Bouveret and basketball and volleyball courts in Brig. Joining a sports team will create new lasting friendships, develop your team spirit skills and keep you fit! Switzerland is famous for its beautiful natural sports playgrounds, all of which are easily accessed from either campus. Its famous mountains, valleys and lakes offer you year-round opportunities for individual and team sporting activities such as sailing, golf, biking, skating and paragliding. During the winter, you can easily reach the ski slopes by car, train or local buses. 30 César Ritz Colleges Switzerland Your Career Passport

31 A WORLDWIDE ALUMNI NETWORK We believe that time spent at César Ritz Colleges holds a special place in the hearts of our students. It equips them with the skills for a successful career and they leave with many memories and friendships from their stay with us. Swiss hotel education provides the fundamentals for gearing towards an exciting and successful hospitality career, and one that develops and grooms future industry leaders. Depesh Seth (Malaysia) General Manager, Sheraton Xian Hotel, Shaanxi, China César Ritz family spirit Today, César Ritz Colleges Switzerland is proud to count over 12,000 graduates from more than 60 countries as members of our alumni network as well as those DCT alumni. Our alumni hold prestigious positions in a variety of industries across the globe and many are active in our 38 worldwide alumni chapters. The César Ritz family brings graduates together, providing a social and professional framework for networking and maintaining friendships that flourished on campus. Wherever you end up in the world, you are sure to find a member of the César Ritz Colleges family to welcome you with open arms and fond memories of their time in Switzerland. Boost your prospects Our extensive alumni association provides networking opportunities for all our current and former students, opening the doors to the hidden employment market. As many alumni are already in positions of power within the hotel and tourism industry, these high-ranking professionals are potential employers for our graduating students. They appreciate the quality of the education, experiences and life skills gained at César Ritz Colleges, and the valuable assets that a fellow graduate can bring to their team and business. César Ritz Colleges Switzerland Your Career Passport 31

32 SWISS EDUCATION GROUP César Ritz Colleges is a member of SEG, Swiss Education Group, a network of Switzerland s leading hotel and hospitality management schools. A recent survey of international hospitality recruiters has ranked the SEG schools among the Top 10 in the world. Students at all SEG schools benefit from the 6 SEG Advantages that make SEG schools the ultimate choice for students seeking a career in hotel and hospitality management. 1. Swiss owned All SEG schools are officially registered in Switzerland and are 100% Swiss owned, which ensures that your education is based on the renowned Swiss hospitality tradition and your qualifications will be recognized worldwide. 2. Academic quality assurance All SEG schools are subject to the stringent academic quality standards expected of Swiss institutions. Close ties to leading hospitality companies ensure that the academic programmes meet the needs of the industry while partnerships with other universities allow you to earn a British or American degree along with your Swiss qualification. 3. SEG English Foundation Programme SEG wants you to succeed in your studies! The SEG English Foundation Programme is a great way to improve your English level and prepare you to enter your desired hospitality programme in any of the SEG schools. 4. SEG Graduate Placement Services and Alumni Graduates of SEG schools are in high demand on the international job market! SEG enjoys strong links with many of the world s leading hospitality companies and students have direct contact with these organizations at the SEG International Recruitment Forum and regular on-campus recruitment events. Alumni chapters around the world help graduates stay in touch and expand their networking opportunities. 5. State-of-the-art facilities and services The learning environment plays an important role in your learning outcome. SEG schools offer a wide range of services including social care, medical assistance, student support centres, sports and leisure activities, and the best facilities for hotel management studies in Switzerland. 6. Lower investment SEG schools have adapted their study programmes to the needs of international students. The intensive Bachelor programmes can therefore be completed in only three years, including two internships, which means a lower investment and an earlier start to your career. 32 César Ritz Colleges Switzerland Your Career Passport

33 CULINARY INSTITUTE SWITZERLAND Ready for a spicy career? At the Culinary Institute Switzerland, you will combine practical kitchen skills with modern management method classes to help prepare you for a successful and creative culinary career! Located on the César Ritz Campuses of Lucerne and Le Bouveret, the Culinary Institute Switzerland is the perfect place for your culinary dreams to come true! The Institute combines small hands-on classes and the personal attention of internationally experienced chef instructors with the opportunity to develop your leadership skills. The Institute chefs are passionate professionals with experience gathered from renowned Michelin-starred restaurants and five-star hotels around the globe. The perfect recipe for a successful and creative culinary career! Flexible study options Choose the study duration that suits your needs; from one term courses to the three-year Bachelor programme, the choice is yours! State-of-the-art facilities On both our campuses, you ll enjoy brand new facilities to ensure you get the most out of your studies. César Ritz Colleges Switzerland Your Career Passport 33

34 IMPROVE YOUR BUSINESS ENGLISH COMMUNICATION A key component of your success within the hospitality industry and within our education system is the ability to communicate in more than one language and, most importantly, in English. The English Foundation Programme offered by Swiss Education Group is an ideal way to strengthen your English language skills before commencing your academic studies at César Ritz Colleges. Your English level will be tested upon arrival using the Oxford Online Placement Test (OOPT) in order to tailor the programme to your individual requirements. The length of the programme depends on your personal English level and motivation, with the main objective of achieving the required score to enter your desired hospitality programme. The English Foundation Programme runs throughout the year in four-week blocks. You may enter the programme at any point but must complete a minimum of 4 and a maximum of 20 weeks. The programme offers students a minimum of 20 hours of English instruction per week and covers the following subject areas: Professional Centre Le Bouveret Campus Programme English for Academic Purposes Structured Writing & Grammar Learning Strategies & Study Techniques Reading & Text Analysis Communication Skills Critical Thinking & Analysis General Hospitality Knowledge Hospitality Visits 34 César Ritz Colleges Switzerland Your Career Passport

35 JOIN THE CÉSAR RITZ FAMILY We hope that this brochure inspired you, whether you are leaving school and exploring your career options or already employed and seeking to improve your career prospects. We are looking forward to welcoming you to the family and helping you make the most out of your future. We hope to be hearing from you soon! CHECK OUT FOR FURTHER INFORMATION Scan this barcode for further information Need a barcode reader? Download it on your smartphone from your appstore. Search keyword: barcode reader César Ritz YouTube channel Become a fan Follow us Mission Statement César Ritz Colleges Switzerland offers world-class hospitality business education. Our priorities are academic rigour, Swiss professional training, multicultural awareness and a caring approach to the personal development of our students. We are proud of our worldwide network of hospitality employers and alumni. Our graduates are industry professionals and leaders who exceed customer and employer expectations through their persistent dedication to excellence. The content of this publication and expenses, which are reviewed in January, may be subject to change without prior notice. César Ritz Colleges Switzerland Your Career Passport 35

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