Communication Team Coordinator (Existing position)

Transcription

1 Edmonton Catholic Schools is now accepting applications for the position of Communication Team Coordinator (Existing position) Edmonton Catholic Schools is a large urban school district whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The District is comprised of over 40,000 students and 3,500 employees in 89 schools and other sites. Edmonton Catholic Schools requires a Communication Team Coordinator to oversee the delivery of effective communication services through a team of seven professionals. Although the focus of the work is the delivery of marketing and graphic design for our various departments and numerous schools, the job s overall responsibility is to facilitate positive communications between the District and a wide-range of internal and external stakeholders including social media. The incumbent informs the general public about educational choices available through the District schools. The job also coordinates graphic design requests to support the District s mission, vision, goals and objectives. This is a temporary, 12 month, full-time, Out of Scope, Level 6 position with a salary range of $72, $90, to commence December 1, Note: This is a maternity leave position that will end upon return of incumbent. For further information on this job opportunity please contact Lori Nagy at lori.nagy@ecsd.net. Please a letter of interest and resume by 4:00 p.m., Tuesday, October 13, 2015 to: Corinne King, Manager, Staffing Human Resource Services resumes@ecsd.net Prior to employment, successful candidates will be required to submit Police Information Check and Intervention Record Check documents. We thank all candidates for their interest. Only applicants considered for the position will be contacted. Primary Duties and Responsibilities: Design and monitor an effective communication network internally involving schools, students, staff, and parents and externally involving parishes, the media and businesses to profile the good news about the great things that are happening in Edmonton Catholic Schools; Coordinate initiatives designed to increase public awareness of District operations, services, focus programs and special events; Assist schools and departments in fulfilling their community relations objectives; Provide consultative services and assist in the decision-making process to ensure the needs of internal and external stakeholders are met. Qualifications: Degree or diploma in an area related to communications, plus five years of directly related experience including managing corporate social media; Strong knowledge of communication and public relations principles and practices; Knowledge of project management principles and a thorough understanding of the mass media; Advanced written and oral communication skills and the ability to relate to a range of stakeholders; Proficiency in utilizing social media platforms such as Facebook, Twitter and YouTube; Ability to gather technical information on marketing ideas and implement communication/marketing plans. A complete job description is shown below.

2 JOB IDENTIFICATION: Incumbent: Current Classification Level: 6 Supervisor s Name: Location: Catholic Education Services Working Title: Communication Team Coordinator Requested Classification Level: Supervisor s Working Title: Manager, Media and Community Relations Department/Program: Corporate Services/Community Relations Services PRIMARY FOCUS/OVERALL ACCOUNTABILITY: Provide a brief summary of the job, covering the main responsibilities, the framework within which the job has to operate and the main contribution to the organization. The job oversees the delivery of effective communication services through a team of seven professionals. Although the focus of the work is the delivery of marketing and graphic design for our various departments and numerous schools, the job s overall responsibility is to facilitate positive communications between the District and a wide-range of internal and external stakeholders including social media. The incumbent informs the general public about educational choices available through the District schools. The job also coordinates graphic design requests to support the District s mission, vision, goals and objectives. JOB RESPONSIBILITIES AND ACTIVITIES: Normally a job has four to eight core responsibilities, each of which shows what the job is accountable for, within what framework, and what the added value is. For each responsibility, approximately four major activities should be described. List the core responsibilities in ascending order of importance. 1. Design and monitor an effective communication network internally involving schools, students, staff, and parents and externally involving parishes, the media and businesses to profile the good news about the great things that are happening in the Edmonton Catholic Schools. 2. Coordinate initiatives designed to increase public awareness of District operations, services, focus programs and special events 3. Assist schools and departments in fulfilling their community relations objectives 4. Provide direction to staff for promotional materials, marketing strategies and special events 5. Provide consultative services and assist in the decision-making process to ensure the needs of internal and external stakeholders are met 6. Provide advice to staff to facilitate effective communications on web postings, marketing strategies and organization of information 7. Provide editing services to ensure that all communications are appropriately worded (both in grammar and in content) 8. Liaise with Facilities Services to provide updates and act as primary contact to ensure appropriate and consistent information management 9. Evaluate the success of various communication strategies and provide and implement recommendations for improvement. 10. Communicate and negotiate with promotional partners as needed for PR materials and marketing activities 11. Participate in department meetings and contribute to short- and long-term strategic planning 12. Maintain technical knowledge through a range of professional development activities September

3 PROBLEM SOLVING: Describe difficult or challenging situations the position is typically expected to solve; the degree of originality of the solutions; assistance available; and any problems or decisions that must be referred to a supervisor for resolution or approval A wide-range of internal and external stakeholders are involved, so effective communication and problem solving skills are essential. This job requires the incumbent to be independent and self-motivated. ORGANIZATIONAL DATA: Identify any measurable areas upon which the job has either direct or indirect impact. Measures that may be included are: number of staff supervised, annual operating budget, number and size of projects, clients served or any other significant values. Include examples that indicate the size of the job. Attach a complete Organization Chart that includes supervisor, peers, direct reports and staff. A wide-range of internal and external stakeholders are involved so effective communication and problem solving skills are essential. In this role you will inform the general public about ongoing construction at designated sites throughout the District s 89 schools. The incumbent responds to enquiries directed to the supervisor so that time is freed up allowing the supervisor to manage the issues facing the district. The responsibilities and the role of this position impact the District as a whole. The job also indirectly impacts external stakeholders including Alberta Education, other school jurisdictions and the general public. The job provides guidance and expertise to staff in handling issues that are up-and-coming that affect schools. Organizational Chart Superintendent Manager, Media and Community Relations Web Developer Communication Team Coordinator Graphic Artist (2 jobs) Multi-Media Production Specialist Web Designer Administrative Coordinator REPORTING RELATIONSHIPS: Identify the jobs and the number of incumbents within each job that report directly to you. Provide a brief summary of each subordinate job s purpose. Job Title Job Responsibilities September

4 CONTACTS: Identify internal and/or external contacts such as co-workers, clients, stakeholders and partners. Indicate the nature and purpose of contact (i.e. to deliver information, present data, negotiate contracts, etc.) and frequency (daily, weekly, monthly etc.). Contact Nature and Purpose Frequency Principals and school staff District staff Facilities Services Warehouse Services and Purchasing Services Network of professional contacts Vendors, suppliers and service providers To provide advice, guidance and expertise To collaborate on communication initiatives and share best practices Daily Daily Job Qualifications: Include a list of the most important knowledge factors, including knowledge about practical procedures, specialized techniques etc. Outline specific training that is needed to do the work and any occupational certification/registration required for the job. Include a list of competencies (skills and abilities) critical in performing the job. Knowledge and Experience Competencies Degree or diploma in an area related to communications, plus five years of directly related experience including managing corporate social media. Strong knowledge of communication and public relations principles and practices Knowledge of project management principles and a thorough understanding of the mass media Knowledge of marketing principles and practices Knowledge of Microsoft programs, records management and practices including Information and Protection of Privacy (FOIP) Legislation; financial policies and procedures Knowledge of social media and a thorough understanding of how to engage with the public Knowledge of web design and content management Knowledge of communications industry contacts Understanding of Catholic education, and the mission of Edmonton Catholic Schools. Signatures Advanced written and oral communication skills and the ability to relate to a range of stakeholders Strong leadership skills and the ability to guide and advise staff in area of expertise Excellent time management and organizational skills with the ability to work effectively under pressure and to juggle workload to address emergent issues Strong problem solving skills and the ability to be innovative in identifying solutions Strong consultation, needs assessment, facilitation and presentation skills Good research and analytical skills Proficiency in utilizing social media platforms such as Facebook, Twitter and YouTube Ability to gather technical information on marketing ideas and implement communication/marketing plans The signatures below indicate that the incumbent, supervisor and principal/director have read, discussed, and agreed that the information accurately reflects the work assigned. Incumbent September

5 Supervisor Manager This information is being collected under the authority of Board Governance Policy EL# 5 relating to Freedom of Information and Protection of Privacy (FOIP) Act and will be used to allocate positions within a classification plan and to manage the Edmonton Catholic School District s human resources program. If you have any questions about the collection of this information, contact the Assistant Superintendent, Human Resource Services September