Southern States Energy Board. Introductions & Overview February 23, 2015
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1 Southern States Energy Board Introductions & Overview February 23, 2015
2 Introductions Freda Guzman, NorthStar Account Manager Joined our NorthStar Team in 2014 Your primary point of contact for our relationship Will provide any information you require Blair Robinson, SmartWorks Director, Business Development for SmartWorks
3 NorthStar Utilities Solutions 230+ Municipal / Utility customers on NorthStar CIS Over 38 years of experience with Utilities NorthStar is the very first and original division of Harris Strong User Community / Product Input 6 Regional User Groups Annual National Training Conference Product Advisory Council & NorthStar Strategic Council
4 NorthStar Modules NorthStar Reports Anywhere: Integrated Enterprise Reporting NorthStar EIS: Detailed and collated NorthStar data in a read-only dashboard NorthStar Customer Connect: Secure and feature-rich customer web portal NorthStar ebilling: Electronic bill presentment NorthStar edocs: Document storage for any scanned or windows compliant electronic document mcare: Mobile Service Orders
5 NorthStar Value Solution Our product is an excellent fit for Electric, Water & Sewer Utilities Strength & Flexibility Our automation puts us above the competition Confidence Strong customer loyalty & consistent growth Experience Deep utility domain expertise coupled with culture of proven innovation and years of implementations Knowledge Deep product functionality, utility process understanding, and integration throughout the organization
6 Harris Strengths Harris Expertise
7 Smart Grid Value Proposition Beyond MDM Functionality Best In Class Integrations Proven Experience
8 Beyond MDM Functionality Meter Data Management MeterSense MDM VEE/Billing Support AMI Deployment Support AMI Health & Performance Meter Events Utility Decision Management SmartWorks Compass Rate & Revenue Analysis Distribution Optimization Outage Supervision Forecasting Process Automation Task Manager KPI Dashboard Direct C&I Meter Reading etc. Customer Engagement CustomerConnect BizConnect for C&I customers CustomerConnect HomeConnect for residential customers Entities / Data persistence / Users / Access Technology Platforms
9 Beyond MDM Functionality Transformer Loading Analysis Transformer Sizing Strategy
10 Beyond MDM Functionality Empowering C&I Customers
11 Registers, Intervals Remote Actions Events, Alerts VEE Exceptions Configuration Analysis Best in Class Integrations Utility Staff Residential Portal C&I Analysis CIS Logger s IVR Mobile Work Orders Service Orders Validated Billing Data Actions, Reads Meters, Locations, Accounts Reporting Applications Database Work Flow AMI C&I AMR Notifications Distribution Network Analytical Data GIS Energy Markets Operations Electric, Water, Gas SCADA / OMS / DSM etc.
12 Best in Class Integrations 30+ integrations
13 Proven Experience 200+ Smart Enabled Customers
14 A snapshot of some of our customers: Location California Georgia Washington Michigan North Carolina Alabama Texas Tennessee Aruba California Customer Name East Valley Water District Clayton County Highline Water District Oakland County Water City of Concord Decatur Utilities City of San Marcos Consolidated Utilities District Aruba WEB City of Carlsbad
15 Smart Grid Value Proposition Beyond MDM Functionality Best In Class Integrations Proven Experience
16 Regional User Groups PAC & NSC Ontario PUG MUG SEUG CHUG
17 Customer Conference 2015 Each year the Customer Conference brings together staff, customers and business partners from around North America and is an excellent opportunity to exchange ideas, solutions and bestpractices. Conference: October Pre-conference Workshops: Oct 19 & 20 Where: Atlanta, Georgia - Atlanta Marriott Marquis
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