TONEX BOOT CAMPS. TONEX Global Training Courses & Seminars. Customization is Our Secret. Wireless Communication n. Business Management n

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1 TONEX BOOT CAMPS to-toex ( ) Iteratioal: Fax: TONEX Global Traiig Courses & Semiars Customizatio is Our Secret Telecom IT Traiig Storage Networkig Egieerig Certificatio Workshop & Semiars Wireless Commuicatio Busiess Maagemet IP Networkig Eterprise Architecture RF Egieerig Boot Camps Quality Traiig Delivered

2 Boot Camps 580: LTE (Log Term Evolutio) Traiig Boot Camp TONEX LTE (Log Term Evolutio) Traiig Boot Camp is the aswer to your LTE-EPC/EPS techology eeds. This iovative ad itesive learig experiece covers the essetial elemets of LTE ad SAE/EPC/EPS i a utshell by the idustry experts. LTE (Log Term Evolutio) Traiig Bootcamp ca ombie the followig traiig courses ito a 4-days itese bootcamp based o the customer eeds ad requiremets: OFDM ad MIMO Traiig LTE Air Iterface ad Core Network Traiig LTE Core Network Plaig ad Desig Traiig LTE RF Plaig ad Desig Traiig LTE Protocols ad Sigalig Traiig LTE RAN Sigalig ad Operatios for 1x/1xEV-DO ad UMTS Traiig LTE RF Performace Traiig LTE QoS Traiig LTE Capacity Plaig ad Traffic Egieerig Traiig LTE Security LTE GSM/UMTS ad 1x/1xEV-DO (ehrpd) Iterworkig Traiig IPv6 ad MPLS Traiig LTE-Advaced (R10) Traiig IMS ad Voice over IMS for LTE-EPC Traiig Upo completio of this traiig, the attedees will be able to : Uderstad HSPA/HSPA+ ad Migratio to LTE/EPC/EPS Uderstad how Differet Ed User Services are performed i LTE/EPC/EPS Uderstad ad Comprehed the basics of LTE/EPC/EPS Uderstad HSPA, HSPA+ ad LTE Architecture, Protocols ad Sigalig Uderstad LTE Network Architecture ad Protocols (Radio ad Core) Uderstad the Mai Fuctioality i the Evolved UMTS Radio Access Network, E-UTRA/E-UTRAN or LTE Uderstad LTE Multiple Access Methods: OFDMA ad SC- FDMA ad MIMO Describe Evolved Packet Core (EPC), SAE (System Architecture Evolutio) ad Evolved Packet System (EPS) Describe UTRAN, All IP Network (AIPN) ad E-UTRA/E- UTRAN architecture Highlight E-UTRA Air Iterface ad physical layer (dowlik ad uplik) fuctioalities ad procedures Highlight E-UTRA Layer 2 ad 3 Sigalig fuctioalities ad Procedures Highlight LTE Plaig ad Desig Procedures Idetify LTE Iterworkig Idetify the followig aspects of LTE etworks: Quality of Service (QoS), Call setup procedures, Mobility support, LTE ad EPC Security Architecture Describe Call flows ad operatioal scearios i HSPA/HSPA+ ad LTE 602: IPv6 Traiig Boot Camp - Public Class Cost: Call for Details Duratio: 3 Day(s) Toex IPv6 traiig boot camp provides a succict, i-depth techical overview of all the ew features ad fuctios i IPv6, guidig you through everythig you'll eed to kow to get started, icludig how to cofigure IPv6 o hosts ad routers, ad which applicatios curretly support IPv6. Aimed at system ad etwork admiistrators, egieers, etwork desigers, ad IT maagers, this boot camp will help you pla for, desig, ad itegrate IPv6 ito your curret IPv4 ifrastructure. Whether you're ready to start implemetig IPv6 today or are plaig your strategy for the future, IPv6 boot camp will provide the solid foudatio you eed to get started. Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct this Bootcamp osite at your busiess locatio! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio s ability to meet customer expectatios. TOPICS COVERED Itro to IPv6 IPv6 operatio ad Architecture IPv6 Protocols IPv6 Name Services IPv6 Techical Details IPv6 Migratio IPv6 Deploymet Strategies ad scearios IPv6 Security ad mobility Voice ad Video over IPv6 IPv6 QoS IPv6 Deploymet ad migratio IPv4-IPv6 trasitio ad itegratio techologies 8312: Product Safety Egieer Certificatio Traiig Bootcamp This bootcamp prepares you for NARTE Product Safety Egieer Certificatio exam. PS ENGINEER CERTIFICATION PREPARATION Hazard Aalysis Fudametals Safety i desig, maufacture, istallatio ad operatioal Fudametals Product Safety Egieerig Fudametals Itroductio to UL, CE, CSA, cul Desig Verificatio Testig Fudametals Project Maagemet Fudametals Quality System Egieerig Fudametals Quality System Auditig Fudametals 21CFR820, ISO 9001, ISO 46001, ISO Fudametals 9001: Optical Networkig Boot Camp Duratio: 5 Day(s) TONEX Optical Networkig Boot Camp is the aswer to your Optical Networks techology eeds from curret to ext geeratio techologies for public ad private etworks. Our missio is to clarify highly complex techical stadards ad topics. Page 2 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

3 9002: Wireless Traiig Boot Camp TONEX Wireless Boot Camp is the aswer to your wireless techology eeds, from wireless PANs, LANs, MANs to WANs: Bluetooth/Zigbee, , WiMAX, cellular (GSM, EGPRS, UMTS/HSPA/HSPA+, LTE, LTE Advace, CDMA, CDMA xEV- DO), SATCOM/VSAT, curret to ext geeratio techologies for public ad private wireless etworks. This itesive, weeklog learig experiece covers the essetial elemets of curret ad future wireless commuicatios. The boot camp icludes: Experieced istructors icludig seior techology leaders, project maagers, techical authors, egieers, educators, cosultats, course developers, ad CTOs. Real life examples ad practices. Small class size. Persoalized istructor metorig. Pre-traiig discussios Ogoig post-traiig support via , phoe ad WebEx. Our iteractive, accelerated learig program teaches you the fudametals of moder wireless commuicatio systems. The Wireless Boot Camp provides participats with a solid uderstadig of wireless etworks, techologies, protocols, ad comprehesive vedor-eutral exposure to wireless solutios ad supportig techologies, such as RF, microwave, Bluetooth, RFID, ZigBee, Wireless LANs, , /WiMAX, HF/VHF/UHF, SATCOM/VSAT, GPS, GSM/EGPRS, CDMA, CDMA2000 1x, 1xEV- DO, UMTS/W-CDMA, HSPA/HSPA+, OFDM/MIMO, LTE, SAE/EPC, Wireless core etwork techologies, IP/MPLS, Mobile IP, Security, QoS, Etheret Backhaul, Services, VoIP, SS7, SIGTRAN, SIP, Diameter ad IP Multimedia SuUbsystem (IMS) are discussed. 9003: Telecom Boot Camp Duratio: 5 Day(s) TONEX Telecom Boot Camp is the aswer to your telecom techology eeds from curret to ext geeratio techologies for public ad private etworks. Our missio is to simplify highly complex techical telecom stadards ad topics. Telecom Boot Camp provides participats with a solid uderstadig of telecom etworks, techologies, protocols, ad comprehesive, vedor-eutral exposure to telecom solutios ad supportig techologies, such as voice, optical etworkig, sigalig, switchig, covergece, wireless etworkig, etwork maagemet ad operatios support systems (OSS). UPON COMPLETION OF THIS BOOT CAMP, THE PARTICIPANTS WILL: Uderstad telecom deregulatio, the ew telecommuicatios techologies ad idustry treds Uderstad the techical aspects of the ew telecommuicatios idustry Explore access, sigalig, trasport ad trasmissio etworks Examie the compoets of voice ad data etworks Uderstad xdsl, cable modems, PSTN/SS7, SONET/SDH, DWDM ad wireless techologies Explore advaced optical etworkig Explore moder fixed ad mobile wireless Techologies (icludig SATCOM) Uderstad TCP/IP, frame relay, ATM, Etheret, MPLS ad GMPLS Comprehed advaced voice ad data commuicatios techologies Uderstad private voice ad data etwork desig alteratives Cover voice ad data traffic egieerig Explore voice-eablig data etwork architecture alteratives Uderstad voice/data/multimedia covergece Uderstad voice ove packet ( IP, cable, DSL, Frame Relay, ad ATM ) Uderstad H.323, SIP, MGCP, Megaco Exlai what Soft switches are Uderstad IPTV 9006: Reveue Assurace Boot Camp The TONEX Reveue Assurace program helps you uderstad basic cocepts ad best practices. The aim of the Reveue Assurace Boot Camp is to provide processes ad methodologies that help plug the drai o reveue ad maximize profits for telecom service providers. Our idustry experts cover all aspects of the reveue assurace disciplie, icludig: switch to bill, prepaid/in, ivetory recociliatio, cofiguratio maagemet, billig verificatio, cost maagemet, fraud, itercoectio, cotet settlemet, parter maagemet applied to voice, Iteret, 3G/4G, mobile data, applicatios, cotet, video, cloud services, MPLS, IPTV, VPN ad maaged services. LEARN HOW TO: Optimize ed-to-ed Reveue Assurace Strategies ad Implemetatio Outsmart fraud by subscribers ad distributors Discover the importace of cost-effective service provisioig Uderstad how the mediatio system ca be helpful as a reveue assurace tool Uderstad the impact of copyright issues Receive ad utilize a review of fraud maagemet systems ad processes Review audits ad tests that ca be used to idetify errors i etwork itegrity Discover cost-effective customer retetio strategies Uderstad proper data miig ad data warehousig will impact the Reveue Assurace implemetatio Uderstad the impact of ext geeratio etworks ad services o Reveue Assurace. KEY TOPICS Overview of TONEX Reveue Assurace framework Reveue assurace objectives, processes, best practices ad stadards Tools ad methods for RA iitiatives Reveue Assurace Fuctios ad Applicatios Reveue Leakage Issues Billig ad Mediatio Itercoect Billig Overview of CDRs, AMA, CIBER, TAP, IPDR Iter-Carrier Billig Iter-Carrier Billig Verificatio Iter-Carrier Billig Validatio CABS Verificatio Customer Data ad Records Page 2 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

4 Usage Price/rate Plas Telecom Fraud Maagemet SLA Maagemet ad QoS Margi Maagemet Mediatio Fuctios ad Features Terrifyig Ivoicig ad Collectio Process Usage Aalysis Order Etry Errors Detectig Fraud CRM Chur Maagemet RA KPIs Taxatio ad Regulatio Credit Maagemet Risk Mitigatio Network Optimizatio ( PSTN, SS7, GSM/GPRS/EDGE, UMTS, CDMA2000, ATM, IP, Cable) Traffic Egieerig Switch-to-Bill Recociliatio Network Maagemet / Ivetory / Recociliatio SS7 Usage Aalysis Orderig, Provisioig & Network Recociliatio Systems Emergig services: VoIP, IP Cetrex, MPLS ad IP VPN 'Ed-to-Ed' RA success 9007: BSS / OSS Boot Camp LEARN HOW TO: Reduce opex ad capex Icrease loyalty ad reveue assurace Reduce fraud Improve ROI Reduce chur Uderstad H.323, SIP, MGCP, Megaco Exlai what Soft switches are Uderstad IPTV TONEX OSS/BSS Boot Camp is the aswer to your OSS/BSS techology eeds from curret to ext geeratio techologies. Our missio is to simplify highly complex OSS/BSS techical stadards ad topics. TOPICS COVERED: Busiess Needs ad Drivers Differet Service Providers ad their Needs Critical Busiess Processes Automatio ad Itegratio Operatios Re-egieerig Efforts Effectiveess of BSS/OSS Ifrastructure Evaluatig OSS ad BSS Techology Ivestmets BSS ad OSS ROI Model Curret BSS/OSS Developmet Eterprise Applicatio Itegratio (EAI) Plaig ad Egieerig (P&E) Service Provisioig Service Activatio Workflow Ivetory Customer Care ad Billig (CCB) Itercoectio Billig Mediatio Ratig ad Tariffyig CRM Fraud Reveue Assurace Risk Maagemet Capacity Plaig Network Maagemet TMF TOM/eTOM NGOSS CORBA ad XML J2EE ad.net Web Services OSS for Next Geeratio Services - Multiple Case Studies (Cable/MSO, Wireless ad Telco Examples) Products ad Services 9010: Wireless ad RF Egieerig Combo Traiig Bootcamp Wireless ad RF Egieerig Combo Traiig Bootcamp for Wireless Commuicatios Systems Stay competitive ad o the leadig edge i the dyamic wireless marketplace with traiig ad certificatio for wireless etworkig ad RF professioals. This iovative ad uique traiig bootcamp will cover basic ad advaced topics i wireless commuicatios for voice, data, ad multimedia ad RF techology, Ifrastructure ad Applicatios. We begi with a brief overview of moder wireless systems ad stadards icludig mobile ad fixed broadbad commuicatios systemsm GSM, CDMA, WCDMA, CDMA2000, UMTS/WCDMA, HSPA/HSPA+, LTE, WiMAX, WiFi, SATCOM, VSAT ad Microwave. We the characterize the RF ad wireless chael, icludig Spectrum allocatio ad characteristics, multiple ad radom access techiques, path loss for differet eviromets, propagatio models, atea theory, MIMO ad modulatio. Next we examie the fudametal capacity limits of wireless chaels ad the characteristics of the capacity-achievig trasmissio strategies 9012: Traffic Egieerig Traiig Boot Camp This Iovative Traffic Egieerig Traiig Bootcamp provides a thorough coverage of the priciples behid Traffic Egieerig for voice, data, video ad ext geeratio etworks. Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct Boot Camp osite at your busiess! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio s ability to meet customer expectatios. UPON COMPLETION OF THIS COURSE, THE PARTICIPANT WILL: Have a techical uderstadig o the state of the telecommuicatios idustry, the ew ad emergig techologies, ad the directio of the idustry. Have a thorough uderstadig of the telecom traffic egieerig List the relevat topics associated to telecom traffic egieerig icludig voice ad IP Networkig/NGN Explore the maagemet of traffic through telecommuicatios etworks Page 3 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

5 Review the acroyms ad jargo associated with traffic egieerig List the kowledge ecessary to evaluate telecommuicatios etwork traffic solutios Have a uderstadig of etwork desig associated with traffic egieerig Explore PSTN, ad IP traffic egieerig cocepts Traffic Egieerig Techiques i Telecom Traffic Distributio ad Truk Provisioig Uderstad Busy Hour Traffic (BHT) Measuremet Uderstad Erlag B Calculatio ad Erlag C Calculatio Uderstad Egest Calculatio ad Poisso Calculatio Uderstad Biomial Calculatio Traffic Egieerig With IP Routig Protocols Uderstad VoIP Traffic Calculatio Have a uderstadig of Cable TV systems ad head-ed trukig Have a uderstadig Traffic Egieerig for GSM/GPRS/EDGE, UMTS ad LTE Networks Have a uderstadig Traffic Egieerig for CDMA ad 1xEV-DO Networks Have a uderstadig Traffic Egieerig for WiMAX ad WiFi Networks Uderstad what MPLS TE is Explore IP Traffic Maagemet Applicatios Uderstad Measuremet, Aalysis, ad Optimizatio of IP Traffic IP Traffic Egieerig Before MPLS MPLS Traffic Egieerig 9015: Billig ad Fraud Boot Camp This Iovative Bootcamp provides a thorough coverage of the priciples behid Billig ad Fraud. Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct Boot Camp osite at your busiess! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio s ability to meet customer expectatios. BOOT CAMP GRADUATES UNDERSTAND: Duratio: 5 Day(s) PSTN Billig ad Fraud GSM ad GPRS Billig Roamig Billig Itercoect Billig IP Billig Fudametals UMTS Billig CDMA2000 Billig WiMAX Billig ad Fraud Mobile TV ad Video Billig IPTV Billig ad Fraud Telecom Fraud Maagemet Fraud idetificatio, profilig, Aalyzig, Risk Maagemet ad FMS GSM ad GPRS Fraud UMTS Fraud CDMA2000 Fraud 9016: CISSP Boot Camp Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct Boot Camp osite at your busiess! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio's ability to meet customer expectatios. The CISSP examiatio cosists of multiple choice questios, coverig topics such as Access Cotrol Systems, Cryptography, ad Security Maagemet Practices, ad is admiistered by the Iteratioal Iformatio Systems Security Certificatio Cosortium or (ISC)2. (ISC)2 promotes the CISSP exam as a aid to evaluatig persoel performig iformatio security fuctios. Cadidates for this exam are typically etwork security professioals ad system admiistrators with at least 3 years of direct work experiece i oe or more of the 10 test domais. This course maps to the exam objectives ad offers umerous features such as exam tips, case studies, ad practice exams. Our iteractive, accelerated learig program prepares you for the CISSP exam. For experieced professioals i the computer security field who are resposible for developig the iformatio security policies, stadards, ad procedures ad maagig their implemetatio across a orgaizatio. This certificatio is the premier credetial for security professioals pursuig higher levels of recogitio ad resposibility i the idustry, ad is see as a requiremet for may techical, mid-maagemet, ad seior maagemet positios. UPON COMPLETION OF THIS PROGRAM, YOU'LL LEARN: Lear what you eed to kow to master the CISSP security techology Master Iformatio Security skills by experts & get CISSP certified Lear what you eed to kow to master the CISSP security techology Master Iformatio Security skills by experts & get CISSP certified How to idetify ad correctly aswer the ay type of CISSP questios Importat key test-takig tips for the CISSP exam Prove techiques for scorig high o the CISSP exam Importat aspects of Security Policy developmet ad Security Maagemet Practices The goal of this course is to brig the CISSP 10 domais of kowledge to life. By explaiig importat topics with stories, examples, ad case studies, the practical workigs of this iformatio ca be discovered. THIS TRAINING PROGRAM WILL PREPARE YOU FOR THE CISSP EXAM BY COVERING KEY EXAM OBJECTIVES & THE GREAT BREADTH OF INFORMATION FOUND IN THE 10 DOMAINS OF THE COMMON BODY OF KNOWLEDGE: Security Basics Access Cotrol Systems ad Methodologies Security Architecture ad Models Disaster Recovery ad Busiess Cotiuity Plaig Security Maagemet Practices Law, Ivestigatio, ad Ethics Physical Security Operatios Security Cryptography Telecommuicatios ad Network Security Applicatio ad System Developmet Page 4 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

6 9018: Customer Relatioship Maagemet (CRM) Traiig Boot Camp Ucover the secrets of outstadig customer service with TONEX's CRM Traiig Semiars. CRM Traiig Boot Camp is a accelerated four-day course that provides comprehesive, accelerated vedoreutral traiig. Take the first step toward becomig more customer service cetered, ad makig every cliet coectio a positive oe. This iovative Boot Camp emphasizes the priciples behid customer care ad maagig customers. BOOT CAMP GRADUATES UNDERSTAND: Defiitios ad objectives of customer care How to deliver better, faster service ad icrease customer satisfactio Customer care processes ad customer expectatios New customer care tools ad procedures How to tur complaits ito opportuities How to create a missio statemet, service level agreemets (SLAs), ad stadard operatig procedure documets How iboud ad outboud call ceter eviromets differ How to assess, select ad use today's curret ad emergig call ceter techologies Hirig techiques, coachig styles, ad staffig logistics How to approach traiig ad certificatio, orietatio, strategic support skills, ad techical traiig 9021: WiMAX / WiBro Boot Camp TONEX WiMAX/WiBro Certificatio Boot Camp is the aswer to your WiMAX/WiBro techology certificatio eeds. WiMAX/WiBro Certificatio proves that you have the skills to defie, architect, desig, operate ad troubleshoot WiMAX/WiBro etworks. Our iteractive, accelerated learig program teaches you the details of WiMAX ad WiBro systems. WiMAX/WiBro Boot Camp provides participats with a solid uderstadig of WiMAX/WiBro etworks, OFDM/OFDMA techologies, protocols, ad comprehesive vedoreutral exposure to WiMAX/WiBro solutios ad supportig techologies. The boot camp begis with a overview of the motivatios ad justificatios for WiMAX/WiBro, ad a review of the key techical costraits iheret i /802.6e commuicatios. We ll the proceed to a overview of how WiMAX/WiBro RF works, ad a look at key RF challeges ad ew developmets i fudametal wireless techologies. From there we will explore differet techologies ad protocols i the radio ad core etworks. LEARN HOW TO: kimphetsior8691@yahoo.comwimax/wibro Techology Overview WiMAX/WiBro Network Overview WiMAX/WiBro Network Architecture WiMAX/WiBro Radio Network Architecture WiMAX/WiBro Operatios WiMAX/WiBro RF Egieerig WiMAX/WiBro Lik Budget Calculatio Ateas for WiMAX/WiBro WiMAX/WiBro Core Network Architecture IP Optios ad Features i WiMAX/WiBro Networks WiMAX/WiBro Network Desig WiMAX Access Architecture WiMAX/WiBro Optimizatio WiMAX/WiBro Backhaul Operatios WiMAX/WiBro Performace ad Coverage WiMAX/WiBro Troubleshootig WiMAX/WiBro Implemetatio Case Studies 9040: Iformatio Assurace Boot Camp The aim of Iformatio Assurace Boot Camp isures overall operatig itegrity i govermet ad busiess, while protectig ad defedig physical ad virtual assets from uauthorized access, damage, removal, coversio, diversio, duplicatio or deial of service, as well as from computer-based or computer-facilitated threats. Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct Boot Camp osite at your busiess! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio s ability to meet customer expectatios. BOOT CAMP TOPICS AND COVERAGE Iformatio Assurace (IA) Fudametals Cryptography ad Network Security Trusted Systems Fudametals Electroic Busiess Security Fudametals IA Success Strategies 9042: Trai-the-Traier Boot Camp TOPICS COVERED This boot camp is desiged for istructioal desigers, developer, istructor, facilitator, traiig maagers, directors, traiig performace cosultats, e-learig specialists, techical traier, traiig maagers. Our experieced istructors work with you, tailorig the Boot Camp cotet to your eeds. We ca eve coduct Boot Camp osite at your busiess! Usig real-life examples ad iteractive exercises, we teach practical ways to maitai your valuable customer base, wi repeat busiess, ad measure your orgaizatio s ability to meet customer expectatios. Traiig Needs Aalysis ad Assessmets Traiig Plaig ad Desigig Traiig 101 Project Maagemet for Traiers Writig Skills for Traiers Istructioal Desig Istructioal Techiques E-Learig Strategy Developmet Desigig Computer-Based Traiig Web-Based Traiig Games i Traiig Adults Learig Ifluecig People Humor ad Psychology i Traiig Presetatio Skills Creativity i Traiig Developmet Evaluatio of Traiig Traiig Developmet KPIs Page 5 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

7 9043: Six Sigma Traiig Boot Camp Gree Belt (1 week), Black Belt (2 weeks) ad Master Black Belt (3 weeks) Certficatio TONEX Six Sigma Traiig is about buildig a measuremet system i trasactioal/service eviromets workig with various iformatio systems. I its most simple sese, Six Sigma is a highly disciplied approach to decisio makig that helps people focus o improvig processes to make them as ear perfect as possible. Doe properly, Six Sigma esures that iteral processes are ruig at optimum efficiecy. Six Sigma achieves dramatic improvemet i busiess performace through a precise uderstadig of customer requiremets ad the elimiatio of defects from existig processes, products, services, or plats. At its core, Six Sigma revolves aroud a few key cocepts: Critical to Quality: Attributes most importat to the customer Defect: Failig to deliver what the customer wats Process Capability: What your process ca deliver Variatio: What the customer sees ad feels Stable Operatios: Esurig cosistet, predictable processes to improve what the customer sees ad feels Desig for Six Sigma: Desigig to meet customer eeds ad process capability This program provides a overview of a highly disciplied methodology ad practice that provides the tools you eed to achieve cosistet, high-performace results from your products ad processes. The boot camp begis with a overview of the motivatios ad justificatios for Six Sigma ad statistical problem solvig. The program is desiged for ayoe i your orgaizatio who eeds to lear the Six Sigma Busiess Improvemet Methodology. Participats rage from leaders iterested i how to achieve sigificat impact through the implemetatio of Six Sigma to frotlie employees who will be supportig your Six Sigma implemetatio. After completig this course, participats will kow the: Differeces betwee sigma as a metric ad Six Sigma as a busiess improvemet methodology, Coduct or participate i Six Sigma projects Apply Six Sigma tools i a real project usig a statistical software package Four Six Sigma priciples of leadership ad the maagemet tools associated with each, Relevace of the various Six Sigma teams ad roles, ad Applicatio of Six Sigma aalytical tools ad fudametal objectives for each phase of the DMAIC model 9050: Capacity Plaig Traiig Boot Camp Capacity plaig traiig bootcamp provides the details of capacity plaig as a repeatable process for IT ifrastructure, cloud computig, ad data ceters. It's about uderstadig service levels ad resource usage ad aligig capacity requiremets with busiess demads with tredig ad forecastig. Capacity plaig traiig boot camp covers tactics for doig performace aalysis, system sizig, performace measuremets, tred aalysis i today s challegig busiess ad IT eviromet. Performace aalysis ad plaig are ofte forgotte due to the project completio o time. Capacity plaig is a strategic fuctio used to predict IT resource requiremets. It is a proactive extesio of performace maagemet, brigig order to chaos ad predictability to IT maagemet. Capacity plaig ad performace maagemet together are sometimes referred to as capacity maagemet. Oe of the major goals of capacity plaig is to esure that the busiess service level objectives are met. Idetifyig the relatioship betwee Busiess Metrics of Iterest (BMIs) ad available system performace metrics is critical to accurate models ad forecasts. BMIs represet the real world trasactios that drive our busiess workload s resource cosumptio. This hads-o course will defie the characteristics of a good BMI ad give techiques for idetifyig the best BMI choice from the may possibilities. We will discuss aalytical tools, formulas ad techiques used, ad describe both theoretical ideals ad real world cases. We will also show examples o how to use icreasigly fuzzy BMIs to make great capacity plas. We have updated the course material with a special setio o Gree Capacity Plaig ad some case studies o Gree Data Ceters. Robust Capacity Plaig etails the aalysis of data to project future demad. This aalysis ca be as simple as a liear tred of historical demad data, ad ca be as complex as multivariate regressio usig busiess drivers, workload moitorig combied with aalysis of chagig busiess fuctioality ad workloads. This course uses hads o exercises, labs ad workshops to perform tred aalysis of computer resources, ad produce Capacity Plaig forecasts. After completig this boot camp, attedees will be able to: eview of desigig, implemetig ad maagig world-class ifrastructure ad applicatios Review eterprise maagemet ad IT system maagemet processes Explai the basics of capacity plaig ad performace maagemet Uderstad the egieerig tools ad procedures required for capacity plaig Explai the Capacity Plaig problem Review of Capacity Plaig applicatios Defie a Capacity Plaig methodology Defie a process Defie a strategy Defie capacity areas Defie the capacity variables Defie performace models Model calibratio ad validatio Uderstad performace ad availability of ew ifrastructure ad applicatios Idetify capacity ad performace maagemet best practices Uderstad ivetory ad asset maagemet processes Explore Service Level Maagemet (SLM) Describe how to defie, structure, maage ad maitai ivetory ad maufacturig capacity Defie metrics, models ad methods Uderstad workload forecastig Defie measurig the performace Idetify the relatioship betwee Busiess Metrics of Iterest (BMIs) ad available system performace metrics Explore project maagemet process of capacity plaig Review successful capacity plaig deploymets Discuss successful ad usuccessful capacity plaig projects Page 6 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

8 Step through a practical process for maagig a capacity plaig project Explore bechmarkig, load testig, workload forecastig, ad performace modelig of Web services Develop a capacity utilizatio ad forecast pla to achieve costs, quality, ad customer satisfactio objectives Explore the curret ad future market treds Explor Gree Capacity Plaig Perform tred aalysis ad forecastig Review examples ad case studies Negotiatio of better cotracts with vedors, ivetory maagemet ad data cotrol Pricipals of ratig, billig ad tariffyig Ivoice processig ad workflow Cost ceter allocatio Geeral ledger ad accouts payable Service ad exceptio reportig Cost ceter, locatio, service type, vedor, geeral ledger accouts Ivetory ad cotract maagemet 9101: Telecom Audit Workshop Duratio: 2 Day(s) : RF Egieerig Traiig Boot Camp TONEX presets Telecom Audit workshop desiged to give telecom ad o-telecom professioals the uts-ad-bolts of telecom audit. This course provides a overview of today's telecom auditig, bill processig ad reportig. The telecom audit allows you to gai a better uderstadig of your telecommuicatios expeditures (CAPEX), processes (OPEX), reduce your curret telecommuicatios expeses ad provides key iformatio to assist you with your future techology ivestmets. Audit processes Telecom auditig & optimizatio Telecommuicatios i orgaizatio's OPEX ad CAPEX Efficiecy of your telecommuicatios expeditures Aalysis of SBC, Qwest, Bellsouth, ad Verizo RBOC's rates AT&T, Sprit, ad MCI rates Telecom services Voice, video ad data services Local, log distace, ad wireless Leased lies Frame relay ad ATM Retroactive telecom audit Aalyze your telecom usage Telecommuicatios ivoices ad verificatio Services ot requested, but beig billed Discotiued phoe ad data services still beig billed Uused or uderused circuits ad services Variatios betwee cotractual terms ad actual billig rates Improper log distace selectio Local ad log distace, 800, cellular, pager ad etwork services Per-miute charges vs. cotractual agreemets Access ad capacity ivetory Charges for o-cotracted services Miscellaeous surcharges ad taxes Equipmet retal ad leasig charges Directory ad Advertisig charges New laws, taxes, tariffs ad plas Federal, state, local, ad frachise taxes Combiatio of rates ad services Audit of callig area ad patters Aalyzig your curret rate plas ad etwork ifrastructure desig, Possible savigs o all of your telecom charges Cosolidatio of services Reegotiatio of curret pricig cotracts with existig vedors Migratio of services to more cost-effective vedors TONEX Radio Frequecy (RF) Egieerig Boot Camp is the aswer to your RF plaig, modelig, desig ad egieerig i ay wireless etworks. RF Egieerig is a subset of electrical egieerig that deals with devices which are desiged to operate i the Radio Frequecy spectrum. These devices operate withi the rage of about 3 khz up to 300 Ghz. RF Egieerig is a highly specialized field. To produce quality results, TONEX EF Egieerig Traiig Bootcamp cobers a idepth kowledge of Mathematics, Physics, geeral electroics theory as well as specialized propagatio ad microstrip desig. RF Egieerig Boot Camp provides participats with a solid uderstadig of RF surveys ad plaig, electromagetic modelig ad simulatio, iterferece aalysis ad resolutio, coverage aalysis, propagatio models, RF egieerig, system specificatios ad performace, modulatio, atea theory, lik desig, traffic egieerig, optimizatio, bechmarkig, safety, RF testig ad system itegratio ad measuremets. Desig ad productio egieers ad techicias iterested i improvig RF egieerig skills through a practical approach will beefit from this course. Topics Covered: RF Theory RF Egieerig Priciples Modulatio Atea Theory Iterferece Aalysis Lik Desig Priciples of Noise ad Iterferece Priciples of Jammig Commuicatios Cotrol ad Jammig Theory of Operatio RF System Specificatios RF Surveys ad Plaig Radio Wave Propagatio ad Modelig Frequecy Plaig ad Traffic Dimesioig Cell Plaig Pricipals Coverage Aalysis RF Optimizatio RF Bechmarkig RF Performace RF Safety RF Simulatio RF Testig RF System Itegratio ad Measuremets Plaig of GSM, GRS, EDGE, CDMA, W-CDMA Radio Networks Advaced Topics i GSM, GPRS ad EDGE Cell Plaig Advaced Topics i CDMA ad CDMA2000 Cell Plaig Page 7 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011

9 Advaced Topics i W-CDMA (R-99), HSDPA, HSUPA ad LTE Cell Plaig Advaced Topics i WiMAX (802.16e) Plaig ad Architecture Voice ad Data Traffic Egieerig RAN Optimizatio Page 8 / 8 CALL US TODAY TO-TONEX or Updated July 07, 2011