ShoreTel Mobility NEXSIS COMMS. No Bars, No Problem! Contact us on: Or visit us at:

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2 EXSIS COMMS Work is no longer a vocation - it s an activity! Shoretel Mobility provided by exsis allows you to have the flexibility to work however, whenever, and from wherever you need to be by extending Unified Communications (UC) applications to the device that you love the most your mobile smart device. There are few feelings as bad as reaching for your mobile phone on your way to work only to realise that you have left it on your kitchen table at home. Left in this predicament we all know exactly what we would do! How about when you are in an area without mobile phone coverage with no way of being contacted? You may be left a host of voic s by the people you know, but what about potential customers who you have missed and their business has now been passed to one of your competitors. Living in a world which requires us to be contactable no matter where we are or at what time of the day, traditional 9 to 5 working hours are a thing of the past with your current and potential customers trying to contact you from all corners of the world with no thought if it is your day or night. As your mobile workforce continues to grow, many organisations are facing skyrocketing mobile phone costs, especially on international calls. Many more are struggling to ensure that all workers are accessible whilst on the go whether they are on the other side of the world, or simply on another floor of the building. ShoreTel Mobility from exsis not only allows you to reduce costs, stay connected and collaborate effectively, it is also a vital tool in driving productivity and improving responsiveness along with providing traditional enterprise voice features usually only available to your desk-phone. o Bars, o Problem! Ever notice that the worst place to handle business calls on a Smartphone is in the office? Mobile reception can be terrible in buildings causing poor audio quality and dropped calls. Despite efforts on the part of the mobile carrier, dropped calls and bad reception trouble millions of mobile phone users across the globe. Mobile phone signal is no longer just a luxury; it is now a necessity in the business world as receiving inadequate signal can affect all aspects of business from sales, to customer service, to entire business productivity. Moving into a new building? Mobile phone signal is an all too common problem when it comes to moving to an office location in a newly constructed building. Due to the rise in construction of energy efficient buildings, huge advances have been made and continue to be made to insulate structures from the outside environment. Whilst this has a positive effect on keeping energy costs down, it is the most common cause of poor mobile phone reception in an office environment due to the materials used in the construction industry. Thick concrete and steel cause havoc with mobile phone signals, and with many new buildings being clad with steels or aluminium sheets they can also suffer from electrical grounding which is a huge barrier to mobile reception. Additionally, UV reflective glazing is becoming standard in many new buildings and whilst the mobile phone may have full coverage outside the building, moving to the inside will bring little or no coverage. YOUR COMMUICATIO SPECIALIST

3 EXSIS COMMS Our VoIP solution not only combats the issue of no mobile signal when in the office environment, it also allows your employees to leverage all the features of your enterprise telephony installation by extending the features of your desk handset to your smart device The increase of smart devices and the bringyour-own-device (BYOD) trend have given knowledge workers more freedom than ever to work where they are most productive, inside the office or out. Extension dialling eed to call a colleague at their desk but only know their internal extension number? o problem, the ShoreTel Mobility router will enable you to dial their extension number direct from your mobile device Call Transfer Transfer is available direct from your mobile device internally or externally as required Conference eed to add a colleague or customer to a call? ShoreTel Mobility allows you to quickly and easily conference additional callers from your internal system directory, extension number or contact within your mobile device Call Hold Easily put a call on hold Do ot Disturb Easily change the status of your mobile device to forward calls to a colleague or to your enterprise voic when you are unable to answer due to commitments such as being involved in a meeting Directory Query Query your internal extension directory just as you would if you were sitting at your desk and using your desk-phone Embrace BYOD while Maintaining Corporate Identity and Control YOUR COMMUICATIO SPECIALIST

4 EXSIS COMMS For years we ve accepted the fact that if you return a call with your Smartphone, your business contact will have your personal phone number. ShoreTel Mobility solves this problem by giving you the ability to manage two personalities with one device. Call your mother with your personal number and your client with your business number. Your private number stays private. Simple! Business calls to and from any ShoreTel Mobility user are made using their business phone number, not their personal mobile number. Corporate identity is maintained and the company, not the employee, owns the contact relationship. Employees can bring their own device, but no longer need to reveal personal mobile phone numbers. You handled the call, get the credit. Until now, calls made or received on your mobile device were disconnected from phone system metrics. With ShoreTel Mobility, call records from the mobility client are handled like any other call. If your company relies on metrics for management, you ll finally get credit for all of your calls even if they are made outside the office (and outside office hours). Create a more productive and responsive workforce With ShoreTel Mobility, mobile workers get access to VoIP, desk phone and UC capabilities on their Smartphone from anywhere and any network, putting the power of office communications right at their fingertips, whether they are inside or outside the enterprise. Solution availability on a broad range of Smartphone platforms gives both businesses and users an extensive choice of devices. Moreover, integration with the native Smartphone dialer eliminates the need to learn new calling behavior, making users immediately productive. Reduce Cost Measure employee performance in real-time Mobile calls are no longer omitted from the phone system s business intelligence. Records for calls made to and from the mobile device are included along with deskphone calls, giving management true visibility into employee performance and the health of the business. Reduce enterprise telecommunications costs by up to 80% ShoreTel Mobility can significantly reduce direct dial and international roaming charges on the Smartphone by utilizing software that switches calls between WIFI and the Smartphone s Internet Data Connection automatically, intelligently and securely for the best available coverage at any given moment. Using policy based network selection and enterprise least cost call routing, ShoreTel Mobility will allow you to reduce mobile network usage whilst slashing international roaming costs with VoIP over WIFI calling from the office, home, hotels and wireless hotspots. By ensuring that mobile calls go through your enterprise VoIP solution mobile device costs can be reduced by an order of magnitude. YOUR COMMUICATIO SPECIALIST

5 EXSIS COMMS Increase Productivity and Flexibility ShoreTel Mobility from exsis delivers a single enterprise voice identity through its one number, one voic and one caller ID functionality. End users can be reached anywhere through a single number, even when travelling abroad. Simply dial their four digit extension number and quickly connect, rather than call multiple numbers and end up in voic . Simplify UC for Mobile Workers Infuse location awareness and mobile context while mobilising UC applications so enterprises benefit from simplified and more effective collaboration. By understanding the status of peers and where they are located, end users simply select how to communicate and who is best able to assist. This makes it easier for mobile workers, and their deskbound colleagues, to reach their peers by leveraging this rich mobile context. The Mobility solution integrates natively with enterprise presence servers to extend presence between mobile and non-mobile workers for enterprisewide effective communications. This eliminates the need to deploy dedicated UC systems to support the mobile workforce and enables a true Unified Communications strategy across the entire enterprise. What if your current PBX isn t compatible? Don t worry, the ShoreTel Mobility solution is designed to be fully featured no matter what your current installed system. Through working with all the major players within the industry, ShoreTel has ensured that you can easily take advantage of the full feature set of the ShoreTel Mobility solution from the following compatible IP- PBX installation YOUR COMMUICATIO SPECIALIST

6 EXSIS COMMS What mobile handsets are available for use with the solution? Unlike other solutions which may be available in the marketplace, ShoreTel Mobility has been designed to support a whole range of smart device s including Blackberry, iphone and Android and okia. See below for a full list of supported devices. Please note these devices may change as new software and devices are released. Dual Mode Smart Device Platforms Apple iphone, ipad, ipod Touch version 3.0 or greater okia S60 (Symbian) version 3.0 or greater RIM Blackberry version or greater Single Mode (cellular) Smartphone platforms supported RIM Blackberry version 4.5 or greater In addition all supported dual-mode Smartphone s are able to operate in single mode operation without the need for WIFI if desired. High Availability for Mission Critical Communications ShoreTel Mobility from exsis uses a unique architecture that separates the control and data plane to allow the system to scale to thousands of non-blocking calls. It provides always-on mobile voice and zero downtime with the industries only fully stable, high availability architecture. In the event of an appliance, power, or network failure, device failure is built in. The hot standby ShoreTel Mobility Router continues active communications with clients, so calls and network handover can continue without audio loss. YOUR COMMUICATIO SPECIALIST

7 EXSIS COMMS Specifications - Mobility Router Physical 17.2 W x 14.5 D x 1.7 H 17.2 W x D x 1.7 H 17.2 W x 23.5 D x 1.7 H Environmental Temp 10-35C (50-95F) Humidity 8-90% on Condensing Weight 18lbs (8.2Kg) 38lbs (17.3kg) 37lbs (17kg) Interfaces Supported Two 10/100/1000 RJ-45 Ports One DB9 Serial Port Power Single Power Supply VAC, 50/60 Hz 7a-3a Maximum, 520W Single Power Supply VAC, 50/60 Hz 7a-3a Maximum, 520W Dual Redundant Power Supply VAC, 50/60 Hz 7a-3a Maximum, 520W Standards - IEEE , b, g, n, e - WIFI Radio Standards - IEEE i - WIFI Security Standards - WPA/WPA2 (Enterprise and Personal - RFC 3261, 3263, 3865, SIP and Secure SIP - RFC 3550, 3611, 4346, Voice Media and Encryption ,m RFC 2865, 2869, H RADIUS, Extension, LDAP - RFC 2246, 4346, 2818, SSL, TLS, DTLS, HTTPS - RFC SMP MIB II Regulatory Compliance - Electromagnetic Emissions & Immunity - FCC Class B - E Class B - E / CISPR 22 Class B - E 55024/CISCPR 24 - Safety - UL Listed (USA) - CUL Listed (Canada) - TUV Certified (Germany) - CE Mark (Europe) - E 60950/IEC Compliant Authentication - RADIUS - Active Directory - LDAP - TACACS+/Local Authentication Encryption - Secure Remote Voice - AES-128, AES Wireless LA - WEP64, WEP128,TKIP (WPA) - AES-CCMP (WPA2) Voice Over WLA Recommendations - Enable WMM, WMM-Powersave (U-APSD) - Call Admission Control Wireless LA Interoperability - Cisco (including integration with Wireless LA Controllers and Mobility Services Engine - ARUBA including integration with WLA Controllers / Switches - MERU - Motorola - HP - Trapeze - Aerohive - Xirrus YOUR COMMUICATIO SPECIALIST

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