Aon Risk Solutions. Trucking Practice. Specialized Services for the Nation s Road Transportation Industry. Risk. Reinsurance. Human Resources.

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1 Aon Risk Solutions Trucking Practice Specialized Services for the Nation s Road Transportation Industry Risk. Reinsurance. Human Resources. 1

2 Solutions Designed to Address the Challenges in the Road Transportation Industry Less Than Truckload Truckload Flatbed Tank Due Diligence Total Cost of Risk Claims Consulting Captives and Alternative Risk Independent Contractor Program Safety Risk Transfer Courier Hazmat Home Delivery Public Livery 2

3 Your Single Source for Industry-specific Solutions Professionals of the road transportation industry are familiar with risk issues including: Cost of Risk Fleet Safety Claims Administration Driver Hiring and Retention Compliance and Regulations Failure to sufficiently address any of these issues can significantly impact the financial and operational health of a transportation business. Aon Risk Solutions Trucking Practice has developed a range of coverage and service solutions designed to address the specific challenges of today s road transportation industry. 3

4 Your Road Transportation Specialists Aon is a leading provider of brokerage services to the nation s road transportation industry. Our centralized, national Trucking Practice is dedicated solely to improving client programs and cost of risk for motor carriers and additional commercial transportation companies. Aon Risk Solutions Trucking Practice specializes in all major segments of the road transportation industry, including niches such as last-mile delivery, courier and livery service fleets. 42 Billion 90 Percent 25 Percent 4 miles and USD 11.5 trillion of payroll are included in our Trucking Benchmark database client retention and growing! of the top 100 for-hire motor carriers in the U.S. are Aon clients

5 Solutions Backed by Experience A Commitment to Service Excellence Aon specialists can provide transportation companies with complete program analysis, marketing, safety and loss prevention, claims management and client services. Importantly, the Aon team can draw on the powerful resources of numerous Aon product and service specialists who serve in specialized areas including Actuarial and Analytics, Surety, Property, Logistics, Environmental Risk, Financial Services, Captive Management, and Global Optimization. The Aon Risk Solutions client service group is organized by client need; we match each client to an account executive and account specialist with experience and insight in that client s field. The account executive works side-by-side with clients to anticipate their risks and strategically direct the wide variety of Aon resources available to mitigate those exposures. Equally significant, we have developed strong relationships over the years with the domestic and foreign insurance markets that specialize in the road transportation sector. As a result, we can consistently negotiate risk transfer and insurance placement solutions that offer greater value than our competition s proposals and we have unequaled leverage through premium volume to advocate on your behalf to ensure equitable claims resolution. In addition, we provide a range of specific service commitments. A customized client service plan is developed and reviewed on a regular basis. Our Signature Service standards help ensure that Aon and industry best practices are delivered in an effective, consistent fashion. Aon safety and claims professionals are available to provide consultation services, auditing and assistance with special projects or training activities. We also provide insurance and other risk due diligence on acquisition targets, with a rapid turnaround whenever needed. 5

6 Powerful Technologies to Improve Program Management and Reduce Costs To help Aon specialists improve client programs while lowering the cost of risk, Aon offers the following industry-leading resources: Aon Global Risk Insight Platform (Aon GRIP SM), the world s largest proprietary database of insurance placement data and a key component in both benchmarking and premium negotiating services. 6 Aon Laser, a powerful analytic tool that measures 22 important cost drivers, and determines effective and measurable ways to reduce your company s total cost of risk.

7 To help Aon clients manage their programs in a flexible, efficient manner, Aon offers: AonLine, provides online access to the client s insurance program along with a wide range of support tools involving certificate management, policy review and additional items. Aon Risk Console, a Web-based risk management information system (RMIS) that provides a comprehensive view of risk by efficiently integrating claims, exposure, policy and risk related data. Aon SafetyLogic, a Web-based suite of safety management tools enabling clients to more easily and efficiently meet compliance requirements and integrate safety activities with operations. Aon TrackCertsNow, empowers clients to evaluate and manage certificate compliance by their vendors, subcontractors and suppliers. ecerts Online, enables fast and efficient issuance of certificates of insurance to clients shippers and additional certificate holders. Contractor Benefits Administration, provides online data management, reporting and document issuance for independent contractor programs. 7

8 Specialized Offerings for the Road Transportation Industry Leveraging broad resources, industry knowledge and technical expertise, the Aon Risk Solutions Trucking Practice can provide the following offerings: Consulting services Accelerated Claims Closure Alternative Funding/Captives Business Continuity Management Claims Management Evaluation Collateral Analysis and Alternatives DOT Compliance and Audit Assistance Driver Training, Behavior & Retention Human Resources Best Practices Process Evaluation Loss Cause Analysis Loss Forecasting and Actuarial Reports Mergers and Acquisitions Due Diligence Peer Group Benefit and Contribution Benchmarking Performance Benchmarking Risk Retention Analysis Safety and Loss Prevention Coverage solutions Auto Liability and Physical Damage Bonds Surety, License and Permit Environmental Liability Executive Risk - D&O / Fiduciary / Employment Practices / Crime General Liability Health and Voluntary Benefit Programs Independent Contractor Programs Motor Truck Cargo Liability Property and Business Income Risk Umbrella and Excess Liability Risk Workers Compensation SmartDrive Fleet Solutions Wellness Programs designed for the Transportation Industry 8

9 The Aon Client Promise The Aon Client Promise is a 10-point program developed to create distinct value based on a deep understanding of each client s business and risk issues. In addition, a consistent methodology for delivering value and services helps ensure that all clients receive the best customized risk advice and brokerage services in the industry, regardless of their location, industry or market segment. Key elements of the Aon Client Promise: A global, uniform approach Full transparency in how we create and deliver solutions to clients Customized Client Promise plans based on each client s needs and priorities Accountability through the Aon Client Promise Assessment and measurable scorecard via Aon Client Promise Review 9

10 Talk with Aon Today Aon delivers significant value to your transportation company: Specialized industry knowledge to anticipate changes and determine best practice solutions Integrated approach to develop the most cost-effective solutions Broad resources to produce customized solutions Global service network to deliver solutions in Mexico, Canada and anywhere in the world 10

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12 Contact one of our representatives to learn more about Aon s solutions for the road transportation industry. Mark Brockinton Managing Director Aon Risk Solutions Trucking Practice mark.brockinton@aon.com Greg Golden Chief Operating Officer Aon Risk Solutions Trucking Practice greg.golden@aon.com Aon Corporation, All rights reserved. The information contained herein and the statements expressed are of a general nature and are not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. 12 # / TRK00001