All in the family ART PROGRAM LAUNCHES CAREERS BETTER RELATIONSHIPS, BETTER RESULTS FRIENDS HELP TURN LIBRARY INTO RESPITE

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1 WINTER 2012 MAGAZINE ART PROGRAM LAUNCHES CAREERS BETTER RELATIONSHIPS, BETTER RESULTS FRIENDS HELP TURN LIBRARY INTO RESPITE RESEARCH TARGETS SMOKING DISPARITY All in the family Mike & Mary Terry earn well-deserved recognition for family foundation s dedication to curb homelessness

2 A commitment to recovery Jay Dunn President and CEO RRather than serve as a Band-Aid for North Texas homeless population, The Bridge prides itself on providing our guests with the proper care to succeed once they ve left our campus. The most important component of what we do here is recovery keeping people off the streets for good. And for the majority of guests that walk into our facility every day, recovery isn t possible without addressing their behavioral health needs, such as mental illness and chemical dependency. On the next page and throughout this issue, you ll learn more about the roles of our Care Managers and collaborative network with LifeNet and ValueOptions in addressing those problems. The network began this year in March, and I m excited to report that the results have been fantastic thus far. Integrating behavioral healthcare with other stabilizing services has reduced vulnerabilities for the high costs of serious behavioral health problems. And expanding the scope and schedule of our services has resulted in more participation and better functionality for guests both critical components to homeless recovery. Much like our similar collaboration with the Dallas Housing Authority, The Bridge s relationships with LifeNet and ValueOptions have proved to be an efficient and effective model, and most important, they produce great outcomes for the community at-large. John Castle Board Chair LLiving on the streets only exacerbates the mental illness and substance abuse issues faced by many of our guests. That s why it s crucial for us to address those needs before placing them into off-site housing. The Bridge has always provided guests with access to behavioral health services, but our collaborative network with LifeNet and ValueOptions has allowed us to improve those services and deliver them more often. Picture someone who has successfully managed schizophrenia with antipsychotic medication. First, they lose their job. Unable to find work, they eventually lose their health insurance. And when their savings account dries up, they no longer can afford medication. Now they ve lost their home, are out on the streets and develop a new mental disorder: depression. Sure, that person needs food and shelter, but they need medication and counseling just as much. The combination of our Care Managers and LifeNet s psychologists ensures that our guests have access to both. That s what makes The Bridge so unique and impactful. We re about so much more than housing those who would otherwise roam the streets. We re helping them truly recover and get their lives back. Happy Holidays from Jay, John and everyone at The Bridge! Remember, tis the season for giving! Visit to help us continue to provide care, income and housing for our city s most disadvantaged citizens.

3 A closer look at everyone s role The Bridge manages and provides, directly or through partner organizations, the collaborative network s homeless services, including: LifeNet s most recent graduating class Better Relationships Yield Better Results Outreach and intake services Care management services Income services Shelter and housing services Since its inception, The Bridge has become well-known for providing meals and shelter to thousands of people experiencing homelessness. While those basic services are a significant part of The Bridge s mission, most people are unaware of the array of other services provided at The Bridge that focus on the long-term recovery of its guests. The Bridge dedicates its resources to the root causes of homelessness, which helps guests stay off the streets and in housing. It also has established partnerships that have improved efficiency and enable The Bridge to provide more services to more guests. With around 60 percent of the guests at The Bridge battling behavioral health issues, the collaborative network established with ValueOptions in late 2011 and LifeNet in early 2012 has already proved to be a game changer. Behavioral health refers to the reciprocal relationship between human behavior and the well-being of the body, mind and spirit, such as mental illness and drug and alcohol addictions. Since the collaboration began in March, there have already been three graduating classes of LifeNet s chemical dependency treatment program. ValueOptions is a privately held administrating agency for NorthSTAR, a publicly funded behavioral health program launched in 1999 that serves seven counties around the Dallas-Fort Worth area. LifeNet is a Dallas-based nonprofit created in 1978 that provides clinical services, including mental healthcare and substance abuse treatments, along with supported employment and supportive housing. LifeNet also has partnered with The Bridge for its custodial and maintenance services since There has been a real benefit to LifeNet in terms of an opportunity for expansion of services, says Liam Mulvaney, president and CEO of LifeNet. We ve also seen a boost to the morale of LifeNet staff in seeing the appreciation for the expertise we offer in providing our services. These valuable relationships have resulted in a 38 percent increase in behavioral health services provided at The Bridge from 15,406 in FY to 21,254 in FY ValueOptions and The Bridge collaborate to manage and provide the collaborative network s behavioral healthcare through LifeNet serving as a sub-contractor, including: Mental health and chemical dependency assessments and services Outpatient treatment services Pharmaceutical services Mental health assessments and services Healthcare considerations Income considerations Shelter and housing considerations Visit for more information about LifeNet and read the Q&A in this issue to learn more about ValueOptions. HELP WANTED Charles D. Smith, AIA

4 Family s labor of love brings hope to less fortunate E Every family has the opportunity to make a contribution to their community, whether through a few hours or several days a month, a big project or a small one. It s what you do with the opportunity that can make all the difference in the world. This year s Bridge Builder Award recipients Mike and Mary Terry are committed to making that difference. They know that when families volunteer together, they instill lifelong values into their children that are passed on through generations. Through working for my father, I learned that giving develops character, Mike says. It helps us better understand other people and how we can use our resources to benefit them, our city and even the world. Because of that mindset, the Terrys have made serving our city a family priority. They founded The Mike & Mary Terry Family Foundation in 2006, with the vision to invest in the lives of children and the povertystricken. The family is committed to ensuring that children in need receive the care and education they deserve and that the homeless have the opportunities and resources to escape a life of poverty. The Foundation is motivated by the belief that every child counts and everyone deserves a safe place to live. But the Terrys know that ending homelessness cannot happen overnight. From the early stages of the Foundation to present-day, the Terrys have worked hard, with sincere determination and passion for the cause that has allowed them to impact our city in tremendous ways. The Mike & Mary Terry Family Foundation has contributed more than $9.1 million to support more than 120 organizations and programs that improve the quality of life and education for Dallas area residents. While the Foundation has helped numerous organizations throughout the area, it also has been greatly fulfilling for our family, Mary says. We give because we are thankful for our many blessings, and want to pay it forward to those less fortunate in our community. Not only do the Terrys aim to provide resources to those in need, they truly wish to encourage families everywhere to get involved and play a part in community service. Mary and I have had such outstanding examples of generosity in our lives, Mike says. I want to encourage all of you to give wisely, generously and with humility in any way you can. Visit for more information about The Mike & Mary Terry Family Foundation. HELP WANTED

5 Employee Profile: Nateshia Carruthers Kevelyn Oaks visits with a guest Helping Guests on the Path to Recovery R Recovery isn t possible for individuals experiencing homelessness without someone they can count on by their side every step along the way. That s what makes the Care Managers at The Bridge such an essential component of the recovery process. of Dallas Housing/Community Services Department, Dallas County Criminal Justice Department, Dallas Police Department, LifeNet, Veterans Affairs, Workforce Solutions Greater Dallas and others. We re like the heart of The Bridge, In their initial meeting with a guest, says Associate Care Management Care Managers examine the guest s Coordinator Kevelyn Oaks, who started as a housing situation and determine whether Care Manager at The Bridge when it opened they are ready for work, eligible for in May Without a referral from a Care Veterans Affairs benefits or have a longterm behavioral health issue or physical Manager, guests can only benefit from meals and temporary shelter. disability. They also schedule a physical Before guests can move from the examination for guests through Parkland emergency shelter inside the pavilion into Health & Hospital System and times for the transitional housing inside the services them to participate in community service. building at The Bridge, they re required to If a guest has a behavioral health work with a Care Manager. issue, Care Managers immediately Each Care Manager handles a caseload coordinate with LifeNet to set up an of between 12 to 14 guests daily for a total examination and counseling. And when of approximately 600 sessions every week. guests prove they re ready for permanent Services include healthcare and behavioral supportive housing, Care Managers also healthcare coordination, jail diversion and coordinate with LifeNet. Kevelyn says the re-entry services, income-seeker services new collaborative network with LifeNet and housing-seeker services. Those services and ValueOptions has allowed The Bridge are provided in collaboration with the City to provide more services than ever before. Just before Nateshia Carruthers was scheduled to take a test to enter a nursing program, she called her father to confess that she preferred to become a social worker but worried that family members might judge her choice. Baby, I don t care what you do, Nateshia says her father told her. You have to wake up to that job every day, so you better love it! At that moment, she shifted her focus to becoming a social worker, eventually graduating from Prairie View A&M University with a bachelor s degree in social work and the University of Texas at Arlington with a master s degree in social work. Then she began working in September 2010 as a Care Manager at The Bridge. It s really rewarding when you love what you do, she says. Nateshia, who s 27 years old and lives with her husband in Little Elm, says her calming, peaceful spirit is her greatest asset and the best part about her job is helping those with the most obstacles in their way. What I love most is getting a difficult guest that has tons of barriers come in and completely do a 180, where they become stable and we re able to place them into housing, she says.

6 Dennis Bubba Mitchell Stephen McGee Denny Doran and Judy Culbertson

7 Swapping Bad Fortunes for Pencils and Paintbrushes Former guests use art program to launch careers Dennis Bubba Mitchell had no idea what tachism was before he met Dallas artist Denny Doran a few months after Bubba became a guest at The Bridge in July Today, he not only knows what it is a French style of abstract painting popular in the 1940s and 1950s but Bubba s tachismstyled paintings have sold in a local gallery for as much as $300. A 54-year-old Dallas native with a long, gray beard and a kind face, Bubba became homeless following a glaucoma diagnosis in April His poor eyesight meant he could no longer do what he d done previously to earn income driving trucks, working as a freelance tattooist and painting custom cars and motorcycles. Surgery helped reduce the damage, but Bubba remains partially blind. Bubba became instant friends with Denny, who founded a weekly art class at The Bridge in summer 2009 and has been a volunteer ever since. He believes in me, Bubba says. Through his relationship with owner Art Garcia, Denny secured a showing last year in December for Bubba and other class members at Foundry Art Gallery in the Bishop Arts District. While honing his craft as an artist, Bubba took the necessary steps to successfully transition from The Bridge into housing. He credits the friendly and knowledgeable staff at The Bridge for helping with his recovery and says a diabetes diagnosis at the onsite medical facility run by Parkland Health & Hospital System has been a key component to staying healthy. Even though he s lived on his own since October of this year, Bubba rides a bus from his East Dallas apartment to attend art class held on Wednesdays from 1:30 to 4:30 p.m. at The Bridge. Bubba hopes to join Denny as a volunteer and follow in the footsteps of fellow former guest Stephen McGee. Like Bubba, Stephen developed a bond with Denny, has sold several pieces of art and was successfully placed into housing. He specializes in graphite portraits and was even recently commissioned by a woman to draw a portrait of her cat. Stephen became a volunteer at The Bridge this year in May. Along with Denny and Stephen, folk artist Judy Culbertson offers guests muchneeded guidance. Judy became a volunteer in 2009 after seeing the class in its infancy firsthand during a tour with The Meadows Foundation, a Dallas-based nonprofit for which Judy once served as a board member. The Meadows Foundation generously provided the initial funding for art supplies. Denny and Judy also make frequent stops to local hobby stores to pick up discarded materials. During her three-plus years as a volunteer, Judy has been impressed by the whole menu of services offered at The Bridge for its guests. She says guests have embraced the class because it makes them feel valued and comfortable. They don t need me, but I need them, Judy says. That s the secret. Contact Christine Cruz at or to volunteer your time or arrange drop-off of art supplies.

8 Q & A Eric Hunter CEO, ValueOptions of Texas, Inc. Why has ValueOptions worked with The Bridge to establish a collaborative network? We found an ability to find a much more succinct partnership instead of having a number of vendors providing disparate services across the continuum. We determined that if LifeNet can provide housing, behavior healthcare and substance abuse services in conjunction with and partnership with the care management services at The Bridge and case management services at ValueOptions, we can be much more assured of success. We can measure outcomes better. We can engage people more appropriately. And so far that has turned out to be a very good thing. How is ValueOptions investment leveraged by The Bridge s investment in shelter, supportive services, care management and access to its co-located specialty services? It s definitely a win-win. ValueOptions recognizes the differences in utilization and severity of symptoms for behavioral health consumers who have an additional issue of homelessness or lack of secure housing. Working with The Bridge has allowed us to reach out to those folks and try to get them more stable, which in turn gives us the ability to engage them more in treating the behavioral health issues. That has them utilizing higher levels of care less often. It has them staying current on their treatment in their outpatient visits and getting into substance abuse treatment services. So being able to work with them has given a lot of stability to our consumers and has been a big plus for us. What is the significance of integrating homeless recovery and behavioral health? It s crucial. It really is. I think that every study we ve seen has showed that folks who are dealing with homelessness, are in substandard housing or experience a lack of continuity in housing have a much higher cost for the system as a whole. Unfortunately, more often than not, they end up in the jail system, which disrupts their care patterns. So having them on a path to more stable housing is nothing but a benefit for the system as a whole. What s the significance of providing comprehensive behavioral healthcare for guests in a multi-service setting like The Bridge? It comes down to reaching people where they are. The Bridge has been able to do a great job of walking folks through what they need to do. Having an expertise in dealing with that population really helps to bridge those gaps. It s been very advantageous to actually have services there on-site. Visit to learn more about ValueOptions. HELP WANTED

9 Helping guests get healthy and back to work Research Aims to Shed Light on Smoking Among Homeless AAlthough the percentage of Americans who smoke is about half what it was 50 years ago, it s still an alarming number at around 20 percent. Even more concerning is that a whopping 70 percent of homeless individuals are smokers. Why such a disparity? That s exactly what Dr. Michael Businelle, an associate professor and researcher at The University of Texas Southwestern Medical Center, is trying to find out. Dr. Businelle, whose doctoral degree is in clinical psychology, began volunteering his time at The Bridge in October 2010 performing group therapy sessions for guests suffering from depression and substance abuse. Then, after receiving a grant in November 2011, Dr. Businelle launched a smoking cessation program at the beginning of 2012 to determine the reasons why the homeless population is so prone to smoking. Volunteers for the program are required to attend at least one counseling session and then are given a medical exam and prescribed a medicine that best serves their needs, whether it s Chantix, a patch or gum. They are also provided with a cell phone that uses GPS to track their movements, including their proximity to tobacco outlets. The phone has an application developed by The University of Texas MD Anderson Cancer Center that prompts them to answer various questions throughout the day. Dr. Businelle says two of his preliminary findings are keys to understanding this issue and helping people improve their quality of life and health, increase their lifespan and cut healthcare costs. First, homeless people are surrounded by an average of 41 other smokers throughout the day compared to three or four for other smokers. Second, they suffer from self-efficacy, believing that they are incapable of quitting. The research at The Bridge is nearly complete, with 54 guests participating, and Dr. Businelle hopes his findings will yield a larger grant that would enable him to develop a program that can be implemented in other shelters in Texas and throughout the country. Dr. Wendy Scott believes that providing chiropractic care to individuals experiencing homelessness because of physical challenges represents an opportunity for guests to re-enter the workforce. So Dr. Scott, who was inspired to begin helping the homeless at the 2009 Help the Homeless Walk, founded Dallas Chiropractic Missions, which focuses on providing those services. Dr. Scott and 10 other licensed chiropractors organized the first Mission Day at The Bridge in May In just a few hours, the volunteer chiropractors provided chiropractic education, clinical evaluations and chiropractic treatment to 103 guests. She brought another group of volunteers to The Bridge on September 29 for a second Mission Day, and the half-dozen chiropractors provided services for another 60 guests. Dr. Scott has partnered with Parker University Book Store and other chiropractic equipment companies to provide supplies for their Mission Day activities. She hopes her efforts help broaden the scope of healthcare at The Bridge.

10 Friends help turn library into respite HHaving spent a year in New Orleans gutting houses in the aftermath of Hurricane Katrina with good friend and philanthropist Mary Terry, Kitty Jenkins is no stranger to voluntarism. She knew Mary was a tremendous supporter of The Bridge, but it wasn t until Kitty met Bridge president and CEO Jay Dunn at a November 2011 fundraiser that she realized it was a natural fit for her to volunteer at The Bridge. A book enthusiast, Kitty chose to spend her time in the library, which is inside the welcome building on The Bridge s campus and relies solely on volunteers and donated materials. She quickly realized that her shift was too much for one person to handle because of the library s popularity in the early afternoon, so Kitty recruited another good friend, Diane Walton, to serve as co-librarian. Guests have become accustomed to seeing them every Tuesday and Thursday from 1:30 to 4:30 p.m., even lining up at the doors awaiting their arrival. This is their respite from their day-today routines, says Kitty, who first met Mary and Diane as students at Ursuline Academy of Dallas. Kitty and Diane have helped weed out books that are outdated or inappropriate and know several of the guests on a first-name basis. The two women do their best to keep magazines current, including Diane s partnership with her dentist and car dealer, and have assisted guests with creating accounts. Diane also recently helped a guest with a request to find his mother, tracking down a friend of hers in Minnesota using the Internet. You should have seen his face, Diane says. It meant the world to him. When asked what the library needs most, Kitty and Diane don t hesitate: New computers, they say in unison. The library currently has five computers that work sporadically. Computer access is not only important from the standpoint of keeping up with friends and relatives, but guests also need them to search for jobs and complete online applications. They also advocate for book donations, preferably westerns and science fiction, and software to properly catalog the library and track its inventory. Diane Walton and Kitty Jenkins Contact Christine Cruz at or to volunteer your time or arrange drop-off of donations.

11 Jennifer and Tom Karol: Partners in life and philanthropy SBridge board member Tom Karol and his wife Jennifer, a development advisor for The Bridge, are big believers in the city Dallas has definitely got it going on right now, Jennifer says and that s just one of the reasons they have become involved in various nonprofits throughout their 20 years here. I think if you re capable, it s your moral obligation to help your local community, Jennifer says. We are trying to teach our own children to give back to the organizations that have had positive influences on them and to causes for the less fortunate. The couple first became involved with The Bridge through family friend Mike Rawlings when Mike was serving as the city s homeless czar. Mike, who s currently the mayor of Dallas, had launched The Bridge s first campaign to fund operations while the campus was under construction and convinced the Karols to contribute. The Karols would later serve as co-finance chairs of Mike s mayoral campaign in Tom works with Mike at CIC Partners, a private equity firm where Tom serves as an operating partner through his role as CEO of Frisco-based Cornerstone Automation Systems, which manufactures and integrates material handling systems for manufacturers and distributors. He s also an advisory board member of Dallas Area Habitat for Humanity s Dream Dallas and former board member of the Dallas Housing Authority and March of Dimes of North Texas. Jennifer previously worked in advertising and marketing, but now she solely focuses on nonprofit work. She s currently a member of The Lamplighter School Board of Trustees and is co-chair of the 2013 Art Ball, the annual fundraiser for the Dallas Museum of Art. Jennifer s mother was a school teacher and college counselor, and her father was a coach and athletic director of her high school in Oklahoma for almost 40 years. She learned from them that giving back is important. To this day, students call or send notes letting them know how my parents impacted their lives, just because they took the time to get to know them or helped them through a difficult challenge. It definitely left a lasting impression on me about how giving can make a difference, Jennifer says. In 2010, Tom became a board member of Metro Dallas Homeless Alliance, which operated The Bridge until October 2011 when The Bridge established itself as an independent entity, and Jennifer was a member of MDHA s Advisory Council. Tom then became a member of The Bridge s inaugural board, while Jennifer took on a role as development advisor. They also co-chaired Help the Homeless Week for The Bridge in Both Jennifer and I have an almost innate sense of responsibility to be good citizens, Tom says. It just seems like the right thing to do. The Bridge Board of Directors: Jay Dunn President and CEO John Castle Chair Bill Barnett Tom Dunning Visit bridge-dallas-leadership for more leadership information about The Bridge. HELP WANTED Ray Hammer Tom Karol Jerry Killingsworth Sarah Losinger Lynn McBee General Jim Williams

12 PRSRT STD US POSTAGE PAID TWMS P.O. Box Dallas, Texas Because the homeless need to have fun too When leadership at Highland Park United While Game Morning increased in Methodist Church approached Bridge popularity over the next several months as volunteer coordinator Christine Cruz in July guests enjoyed interacting with the volunteers, 2011 about an enthusiastic group of young Dean McGee, CAO of The Bridge, decided adults interested in helping out at The Bridge, to donate funds toward the purchase of they weren t exactly sure what would be the electronic equipment that would enable best fit. But when Christine suggested hosting guests to watch movies on special occasions. a Game Morning, where volunteers could With the assistance of a price break from engage guests in a fun and unique way by Logistix Media and donations of a DVD playing games with them like Bingo, Jenga, player and DVDs from a member of the checkers and chess, they knew they had found AT&T Veterans Employee Resource Group, their calling. The Bridge had the necessary equipment to HPUMC s young adult ministry called create Movie Night, but it lacked a projection The Community started the activity in screen frame and volunteers to host the event. September 2011 and have hosted Game Christine thought The Community Morning every second Saturday of the could lend a helping hand, and sure enough, month since then. Emily Stark, a member of the group, volunteered to be the team leader. In addition to coordinating Game Morning, Emily assists in the recruitment of volunteers, spreads the mission of The Bridge to the community and collects donation items. Emily seized the opportunity. She brought a team of 15 volunteers to The Bridge this year in August to donate the materials and build the screen frame. The Community looks forward to hosting the inaugural Movie Night sometime in December. HELP WANTED Contact Christine Cruz at or if your group is interested in hosting Game Morning or Movie Night or has suggestions about other activities to engage guests.

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