1 Summaries of ITS Projects as of August 3, 2015 Count Project ID Title Client (Area) Lead / Sponsor 1 77 ECM: Program Active These projects are currently in progress. ECM: Academic Workflow NSRA: Secure Workstations Gerald Hector (Finance and Administration) Linda Petrosino (Provost) Mac (ITS) Nick Farthing / Nick Farthing / Steve Adams / Mac January 25, 2012 / NA January 25, 2012 / NA March 12, 2012 / July 30, 2012 Ithaca College has identified a need for a content management system to provide a method of storing, sharing, and managing electronic documents. A content management system would also facilitate the implementation of document retention policies and support the College s focus on environmental sustainability. Maintaining a higher level of document security and protection would be provided by an Enterprise Content Management system.in the Spring of 2011 a consultant helped the College to identify at least 64 areas through which Ithaca College would benefit from such a system and helped with the selection of an appropriate solution. The ECM (Enterprise Content Management) available through Nolij was selected. The primary objective of this project is to provide technical support and guidance to the Ithaca College community as it deploys the Nolij Enterprise Content Management Linda Petrosino,, Gerald Hector, Nancy Pringle,Mac Ithaca College has identified a need for a content management system to provide a method of storing, sharing, and managing electronic documents. A content management system would also facilitate the implementation of document retention policies and support the College s focus on environmental, Linda sustainability. Maintaining a higher level of document security and protection would be provided by an Petrosino,Brian Scholten, Enterprise Content Management system. The ECM (Enterprise Content Management) available through Bryan Roberts, Catrina Nolij was selected. Decker, Danette Johnson, Ellen Shank, John Sigg, Kasey The objectives are to redesign and automate those student related processes that would benefit from Spada, Kathy Lucas electronic documentation and workflows. An example would be the processing of incomplete grades. The new processes/system should result in enhanced communication, greater efficiencies and an increase in responsiveness to stakeholders. The rules for allowing access between a Secure Workstation and a Secure Server have been established as part of the NSrA program. Having these Secure Workstations available is a prerequisite to migrating users to the new network. ITS has never implemented such an access protocol and needs to get up to speed on how to make it happen. Phase One: Identify the best approach to providing the appropriate users with Secure Workstations (PC and Mac) that will allow them to access servers within secure zones. Phase Two: Implement the solution identified in the first phase., Bill Weeks, Mac, Jason Youngers, 4 NSRA: Data Center Migration Mac (ITS) Bruce Lent / Bill Weeks This is one project in a program of NSRA projects, which are being undertaken to update the IT core network and provide a higher level of security. As part of this effort servers and devices in the Ithaca College data center need to be migrated to the new network. Project Objective:Plan and implement the migration of servers and devices so that the existing and new networks run in parallel. This separation will allow for the implementation of the new user access rules and security features into a clean environment., Bill Weeks; Mac, Jason Youngers, Page 1 of 9
2 5 122 ACE/ARGUS Replacement (ITS) Vanessa Brown / Aug 20, 2013 / May 1, 2014 The underlying software that runs the ACE and ARGUS portals (our reporting publishing/portal environments) will reach "End of Life" as of May ACE and ARGUS are key components of our central reporting strategy and will need to be replaced. There is also a desire to simplify how users access reports in our enterprise environment. The objective of this project is to research, review, and recommend a solution to replace the existing Ace/Argus web portals. The project will not include a re-design of the BI environment and/or strategy., Bill Weeks; Mac, Jason Younger, Taleo Recruiting Tool Kirra Franzese (HR) Campus Wireless (WiFi) Project 2014 Unimarket Implementation Campus PCI Complance Keith (Campus) Robert Cree (Finance Mandated) Robert Cree/Mac (Finance Mandated) Chris Davie / Dave Bill Weeks / Mac Chris Davie / Dean Casterline Paula J Wedemeyer June 10, 2013 / May 1, /10/2014 / 6/1/2015 Feb 25, 2015 / Feb 25, 2016 The license for the current HR employee recruiting system expires on May 31st, This system has a number of shortcomings. It does not provide an automated on boarding process. Therefore, information on candidates who are hired must me manually entered into Parnassus. HR is not able to track and report on recruitment data. The objective of this project is to replace PeopleAdmin with two components of the Oracle Taleo Software-as-a-Service (SaaS) system. These two components are called Taleo Recruiting and Taleo Onboarding (Onboarding will soon transition to the name Transitions ). Note: This project did not come through the normal project channels. The growth of mobile device usage has exploded. The sizes and types of the devices continues to grow and most users now carry multiple devices. The current campus wireless capablity needs to be moderized and coverage needs to be expanded. The objective of this project is to deliverable a more robust wireless network across campus. The project includes replacing existing wireless access points with newer more feature rich devices. Coverage area will be expanded to include 29 additional buildings; with academic and student- The College is implementing a campus wide strategic sourcing project to centralize purchasing. The effort is being undertaken to streamline the procurement process and leverage vendor relationships to obtain discounted pricing. The objective of this project is to replace the current iprocurement system with a system that will support the goals of the new strategic sourcing process. The solution selected is Unimarket's emarketplace. IC engaged the services of a company to conduct an audit of the state of PCI complaince across campus. The results were received in December of The objective of this project is to prioritize and address areas of non-compliance identified during the campus audit. Kirra Franzese, Mac,, Jason Younger, Tery Ruger Robert Creee, Mac, Gerald Hector, Lynn O Eastman, Dean Casterline Robert Cree, Mac, Gerald Hector, Beth Reynolds, Jason Younger Page 2 of 9
3 Electronic Res Life Housing Forms Enterprise Digital Signage Bonnie Prunty (Residental Life) Bill Liddick / Dave Matt Gorney / Mac Closing Projects are in the closing phase and are almost complete On Hold Work on these projects has been temporarly suspended Math Competency Exam Linda Petrosino (20/20) Paula Wedemeyer / Mac July 15, 2011 / NA August 4, 2011 / NA August 6, 2012 / Fall 2013 The process currently being used by Residential Life to receive student houseing requests and assign students to housing is paper based and combersome. Different structures allow for a different number of residents. The rules around making room assignments are complex. Students often submit multiple room requests. The deliverable for this project is an electronic process through which students can submit rooms requests. The Office of Residential Life can review the requests and make assignments, which would be recorded in Homer. The students would automatically receive notification of the assignments. Several areas of the campus have requested assistance with implementing a digital signage solution. Digital signage is a tool for providing information to the campus community by displaying information on video monitors. These solutions allow displays to be updated dynamically and remotely (e.g., over the campus network).such a solution would enhance the ability for emergency notifications to occur on campus. The objective of this project is to provide a unified digital signage solution that can be implemented campus wide. Phase One will focus on identifying a solution. Phase two will focus the implementation The IC 20/20 Integrative Core Curriculum, which is targeted to go into effect in the fall of 2013, requires students to take a quantitative literacy course. This course is not the same as a math course although there is a math component to it. The Math Placement Exam that the College is currently using to determine the appropriate math course for incoming students would not be suitable for evaluating competency for the quantitative literacy course. Implement a technical solution that will provide a dynamic web based testing tool to meet the goals of evaluating compentcy for both Math placement and the quantitative literacy course. The tool would display questions based on previous answers and allow students to re-take the exam on-line. Ron Poole, Bonnie Prunty, Linda Koenig, Mac,,Bill Weeks, Karen Sunderland Stanely Seltzer, David Brown, James Conklin, Cristina Gomez, Aaron Weinberg, Linda Petrosino, Mac Page 3 of 9
4 Web Profile Manager v2 TBC (Enterprise Application Services) Benjamin Costello / March 21, 2013 IC's Web Profile Manager (WPM) was designed in Dispite updates throughout the years, it lacks some capabilities (e.g., full ADA compliance capabilities). To design and implement a second version of WPM. This version should include such features as the to manage content on mobile and tablet devices and enhanced content formatting capabilities. David, Molly O'Shea Polk, Bill Liddick, Michael Harris, Eric Woods There are a number of duplicate names in Homer that cause issues when mailings go out and for students trying to use myhome (e.g., students getting multiple copies of a mailing). This detracts from the student experiance Admission Combine Name App Encryption Solutions Tom Bloss (Admissions) Mac (Technology and Instructional Support Services) Chris Davie / Dave TBD / Mac July 20, 2011 / n/a April 10, 2013 Since going live with Homer, Admission has been using a manual process to move data from one Homer account to another and then disabling one of the accounts. This process is very time consuming. A more efficient process is desired. The objective of this project is to build an application to clean-up the duplicate names in Homer. Authorized Homer users will be able to run the application periodically to help keep the data clean. ITS has been developing an Information Classification Policy. The policy refers to ITS supported processes related to encryption - specifically hard drive encryption, file encryption for data transmission and portable media encryption. Once the policy has been approved, ITS will need encryption capablity to support it. To identify encryption options available for use on IC owned equipment (Mac and Windows hard drive encryption, file encryption for data transmission, and portable media encryption), develop support processes based on the identified solution, and implement the identified solution. ITS Directors, Margie Mikula, Gerard Turbide Mac, Karen Sunderland,, Steve Adams ECM: Accounts Payable Gerald Hector (Finance and Administration) Nick Farthing / January 25, 2012 / NA Ithaca College has identified a need for a content management system to provide a method of storing, sharing, and managing electronic documents. A content management system would also facilitate the implementation of document retention policies and support the College s focus on environmental sustainability. Maintaining a higher level of document security and protection would be provided by an Enterprise Content Management system. The ECM (Enterprise Content Management) available through, Robert Cree, Lynn Nolij was selected. Eastman, Gerald Hector The primary objective is to deliver a system where Departments can scan invoices & related documents and send them along a workflow to obtain required approvals. The system will provide a searchable repository for documents related to requisitions, purchase orders, packing lists, invoices and payments. Included in the objective is the automation of the Supplier Entry Form so that all necessary data is captured and the supplier is notified when the supplier has been activated. Page 4 of 9
5 17 74 Sub-meter Installation Gerald Hector (Facilities) Paula Wedemeyer / Bill Weeks January 3, 2012 / January - August 2012 The College has developed a Climate Action Plan, which describes steps that the College will take in an attempt to become climate neutral by the year One of the key elements is Metering and Energy Management. The college is in the process of installing sub-meters in nearly every building across campus. The objective of this project is to set up the technical capability to collect, store, and allow reporting of energy usage for each of the buildings where sub-meters are installed. This data should be available to the general public via the Internet and a browser. A suite of software marketed by a company called Electro Technologies (http://www.electroind.com/) will be used to manage the data. Gerald Hector, Bill Weeks, Tim Carey, Lynn Hyde FERPA Compliance Site Brian Scholten (Registrar) Chris Davie / Dave Aug 8, 2013 / Aug 1, 2014 Ithaca College has struggled to present a single, coherent interpretation of the Family Educational Rights and Privacy Act (FERPA). As a result, the information released to parents and legal guardians of students has been inconsistent. Information regarding FERPA is scattered and difficult to find. The objective of this project is to create a site that would enable a student to grant online access for a parent or legal guardian to designated information about that student (similar to proxy access). The site would also facilitate training of faculty and staff on FERPA related topics. Brian Scholten, Nancy Pringle, Rory Rothman, David, Lorie Holmes-VanDusen, Tinita Wheaton Graduate Prospect Interaction and Application Tom Bloss (Admissions) Chris Davie / Dave April 2, 2013 / August 2013 IC's current Graduate admission application is deficient in terms of today's technology and does not make a good first impression. To leverage myhome to present a more professional and intriguing first impression to Graduate prospects and to develop a new Application for Graduate Admission. Gerard Turbide, Margaret Mikula, Sandra Kelley, Bonny Griffith, Tom Bloss, Windows 7 Campuswide Deployment Mac (ITS) /Mac Nov 13, 2012 / Dec 31, 2013 The College needs to upgrade from Microsoft s Windows XP operating system (OS) to the Windows 7 OS because support for XP is being retired by Microsoft in January The current process for a campus deployment of an upgraded OS requires each computer to be re-imaged. This is an opportunity to automate the upgrade process through the use of a deployment software tool. The objective of this project is to identify and install a software solution for automation of the upgrade of campus Widows computers to the Windows 7 operating system. This project will consist of two phases. Phase 1 will be to identifythe proper software. Phase 2 will be to implement the identified solution. Karen Sunderland, Brian Brashear, Steve Adams, Mac, Steve Lane, Bill Weeks Central Authentication Service David TBD / Mac February 24, 2012 / NA Ithaca College is currently leveraging LDAP to provide a level of 'Single Sign On' capability to users. Although, this provides end users with the convenience of not having to re-enter their credentials to access many services, it brings about some security issues. LDAP requires that the user's ID and password combination be passed off to the 'calling' application. ITS does not have any method of ensuring that 3rd party vendors implement the authentication with an adequate level of protection for the credentials. The objective of this project is to implement JA-SIG CAS (http://www.jasig.org/cas/) an open-source Java server component that provides single sign-on services at an enterprise level. Tim Bradish, Steve Adams,, Mac Page 5 of 9
6 NSRA: Desired State Wireless LAN Bill Weeks (ITS) TBD / Mac November 21, 2012 Now that the NSrA project has completed many of its architectural and network redesign tasks, we need to begin the process of designing a solution that takes the Wireless LAN infrastructure off of the Current State network, and moves it to the Desired State network. The goal of the project is to move the existing Wireless LAN network from the Current State network to the Desired State Network, leverage Active Directory to enforce role based access, and allow users to print to printers managed by our Windows print-server., Bill Weeks; Mac, Jason Younger, Pending Campus Print Management Liz Chabot (Ithaca College Library) Lisa Efing-Guida / Mac These projects will be started pending resource availability Dinning Services Wi-FI POS Tyler Wagenet (Dinning Services) TBD / Fall 2013 May 2, 2012 / NA Public printing is currently available throughout campus. By policy, users have been asked to limit printing to one final copy of their documents but, since that policy is not enforced by technology, it is nearly impossible to enforce. There are no limitations on the amount of printing that faculty, staff and students can do. As a result, printing costs (paper, toner) for departments are spiraling out of control. The public print areas (Library and ITS Public labs) see much waste. Many print jobs are never picked up by users and are subsequently recycled. As the college has become more invested in being an energy neutral environment, the lack of ability to keep this waste from happening is becoming more urgent. Indentify and deploy a turnkey solution for public printing on campus. The solution must be able to manage public access printing to a variety of existing devices (printers and copiers). Dinning Services believes that there are opportunities to improve the level of service they can provide to the campus community through remote Points of Sale (POS). For example, having a coffee cart in the library prior to and during exam week would make it more convenient for students to stay focused on their studies. Setting up a food cart in the Quad during busy times would reduce the number of faculty, staff, and students who have to walk to campus center. A portable POS system would provide Dinning Services with the ability to open another register when lines become long. The objective of this project is to install a suite of devices that would provide mobile cashiering capability to Dinning Services. The suite would consist of one MICROS Tablet POS and a Bluetooth belt printer. Both devices are marketed by CBORD. The POS tablet has an integrated magnetic strip reader that facilitates processing ID Express, Bonus, and Credit Card payments. The tablet runs a full version of MICROS POS software. This is the same software being used by Dinning Services cashiering stations. Lis Chabot, David Priester, Robert Cree, Timothy Nord, Doug Elias, Ben Hogben, Fernando Gualtieri, Gerald Hector, Mac Jeff Scott, Paul Warrander, Fernando Gualtier, Tyler Wagenet, Dave Prunty ARMS Mobile Crystal Young (Public Safety) TBD 6/24/2013 / 5/1/2014 Information that is entered into the system that the Office of Public Safety is currently using for computer aided dispatch and records management is not available to officers in the field. This requires perpetual radio communication between central dispatch and field officers. Officers need to return to the office to enter their issue reports. The Office of Public Safety wants to implement a system called ARMS Mobile. A client installed on tablets in patrol cars would connect (through an always on Internet connection) to an in-house web Mac, Terri Stewart, Crystal Young, David Dray, Bill Kerry Page 6 of 9
7 Identity Management (IdM) TBD TBD April 16, 2013/TBD ITS manages several directory services and uses a variety of processes to manage user authentication to applications and services. The process is manually intensive and error prone. It is difficult to determine who has access to what at any point in time. There is no means to verify who authorized the access granted. The object of this project would be to define, design and implement an Identity Management solution., Bill Weeks, Mac, Gerald Hector, Gerard Turbide, Brian Scholten Proposed These project proposals are under review Implement Ellucian Mobile Faculty and Staff Costing Reports David (ITS) Cindy Reckdenwald (HR), Sally Dietz (Budget) TBD May 28, 2013 / after June 15, 2013 TBD/TBD 2/26/2014-6/1/14 Students and Faculty are not currently able to access Homer/Banner and related campus services through mobile devices such as cell phones. Providing this capability will move Ithaca College towards alignment with increased reliance on the use of mobile devices in daily living. The objective of this project is to take advantage of a grant being offered by Ellucian that provides funding for the implementation (licensing) of Ellucian Mobile solutions. (Note: Banner is owned by Ellucian). This suite will provide users with the capability to access Homer services such as course schedules and class rosters from Android or ios mobile devices. The purpose of this project is to allow those responsible for managing department budgets to have readily available information specifically related to salary expenses (planned and actual). To have two reports that will allow director levels to better verify and manage appropriate costs as well as have Accounting and costing reports and budget planning reports readily available. Brain Scholten, Mac Gerald Hector, Sally Dietz, Cindy Reckdenwald, Mark Coldren, Mac, Bill Weeks, Electronic Storefront and Payment System Maxient Software Conduct Manager David Prunty (Conference and Events), Lisa Hoskey (Student Financial Services) Rory Rothman (Student Affairs and Campus Life) TBD/TBD March 17, 2014 TBD 5/28/2014 / Fall 2014 Various areas of Ithaca College are implementing their own solutions for selling and collecting payments for services and goods on line, there is an increase of risk of creating a support nightmare. For example: using different formats from different vendors to reconcile transactions and tracking errors could be a major issue. Ithaca College needs to provide the public with the capacity to make purchases and remit payments over the Problem web. Statement: Currently, when a student is reported at risk, Rory gets a report faxed to him. He then interviews the relevant parties, and records the necessary information in an Excel spreadsheet and uses for communication. The Maxient software allows for online incident reporting, streamlines communication and notification, produces detailed reports, allows for paperless operations, and allows for secure communication among all parties. This project will allow the behavioral intervention team to gather, consolidate, and analyze data and track follow-up with students in one secure software package. David Prunty, Lisa Hoskey, Eric Maguire, Robert Cree, Mac, Bill Weeks, Rory Rothman, Deb Harper, Justine Schaff, Sally Neal, Nancy Reynolds, Mac, Digital Media Archive Matt Gorney (ITS) TBD June 12, 2014 Valuable digital assets are scattered, across different user logins, platforms and technologies decreasing the College's ability to find, share, manage, and leverage valuable digital content. Outside services are also restricting the content that Ithaca College Community members want to upload and share and Sakai storage is ever increasing forcing us to pay for additional storage annually with no controls. The objective is to implement a solution that allows the college to manage and create a support structure where new media content can be stored and shared via a private system that is compliant with our policies and procedures. Page 7 of 9
8 TBD Admission Cycle Enhancements Tom Bloss (Admissions) TBD 8/26/2014 / 9/15/2014 TBD On-line Registration for Campus Visits Tom Bloss (Admissions) TBD 8/26/2014 / 9/ Changes in Faculty Processing TBD (HR) TBD Nov 18, 2014 / Nov 2015 New software is needed as ACE/Argus system is due to be taken downdecommissioned by fall 2015 and The Dean s and Provosts Offices need a more integrated system where they can process full-time faculty changes, hire paperwork, faculty reappointment, overload/additional payments and terminations. The objective is to implement a system that will perform all the required functions when a faculty member is hired. The system needs to manage all the specifications and eliminate the need for 4 different systems Application & Performance Testing Robert Cree (Finance - Mandated) TBD December 15, 2014 The limited ability to verify the application's performance after patching and upgrading has led to production systems failing under load during the critical use periods, e.g., online course registration. To identify appropriate software and then purchase and implement solution which will include appropriate training and on-going support plans Innosoft fusion - Facility Management Sean Reilley (Recreational Soorts) TBD 1/14/2015 / Project Problem: The indoor facilities utilized by Intercollegiate Athletics and Recreational sports are lacking a centralized, streamlined, and user friendly process for tracking facility utilization and equipment inventory. Our aim is to utilize the Innosoft Fusion software to improve the efficiency and effectiveness of the reporting process while enhancing the user experience at all athletic and recreational facilities. Innosoft Fusion will offer the additional benefits of replacing our antiquated point of sale system and offering online sign-ups for group fitness classes and intramural activities Etranscript Project Brian Scholten (Registrars Office) TBD February 2, 2015 / NA The College currently processes requests for academic transcripts using a paperbased process. We do not have the capability to send transcripts electronically to students, admissions services or other schools. The objective of this project is to provide an electronic transcript delivery system. A Software-as-a- Service vendor has been selected to provide the required functionality. Danette Johnson, Brian Scholten Catalog & Curriculum Management Brian Scholten (Registrars Office) TBD Mar 16, 2015 / Jan 2016 The college has a cumbersome manual process for moving course changes/proposals and program changes/proposals through governance and final approval. The objective of this project is to transition from the current catalog system to a curriculum management solution which will allow the college to derive greater efficiencies in submitting, receiving, and approving curriculum changes electronically.. Danette Johnson, Brian Scholten Page 8 of 9
9 Wireless Card Reader Tyler Wagenet (College ID Express) TBD April 24, 2015 The College does not currently have an easy wireless card reader system for room access. A pilot was recently done to evalute the use of a particular system. Implement a wireless card reader system that is less expensive than hard wired counterparts and will align with the overall scope of the wireless network and existing database of information. Bonnie Prunty, Ernie McClatchie, Steve Dayton, Tyler Wagenet, Jenny Pickett, Michael Sherwood, Tim Carey, Mac IC Peers Campminder CSDCAS Common Grad App David Cameron (Marketing Communications) Jennifer Wofford (Office of Extended Studies) Luanne Andersson (Speech Language Pathology & Audiology) Following a recent upgrade to the software behind the IC webportal social engine a number of desirable features were lost or severely modified. The user interface and navagation is not intuiaive. User analytices have showed a signifagant drop in usage. The College would like to customize TBD July 8,2015 / Oct 1, 2015 the tool so that usablity and features are improved. The objectives of this project would be to enhance the user interface, restore the lost functionality, and improve the mobile layout. The project might also include featues such as roommate matching and possible integreation of housing selection tools. The Office of Extended Studies coordinates a number of pre-college programs. The processes they are currently using requires the use of multiple systems and manual processes. Contacting students with due date reminders needs to be done individually. TBD July 16, 2015 The objective of this project would be to implment a soulton that will support the collection, tracking and sharing of student application information. The system will provide a secure mechanism for the submission of payments. It will allow students and parents to view the application status and due dates for outstanding items. Reminders can be generated automatically. TBD July 21, 2015 Graduate applications to the Department of Speech-Language Pathology & Audiology has increased signfigantly. This is causing a strain on the faculty who review applications to verify all prerequisites have been met. The objective of this project would be to implment a soulton that will reduce the administration spent evaluating applicants while ensuting the quality of students who are accepted. The selected solutions will provide applicants with information on application requirements and infrom them of outstanding prerequisite coursework. Gerard Turbide, Nicole Eversley Bradwell, Bonny Griffith, Yuko Mulugetta Danette johnson, Rob Gearhart, Warren Schlessinger, Deb Martin, Eleanor Henderson, Jaime Warburtion, Marc Israel, Townsend Plant Sandy Kelley, Tom Bloss, Jana Waller Page 9 of 9
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