Getting Started with the AMCA Online

Transcription

1 with the AMCA Online We offer National Certification Exams that Support and Validate the Allied Healthcare Industry through Testing of Individual Skills. AMCA s Vision The vision at the AMCA is to be a constant resource for allied health organizations by staying abreast of industry changes and federal mandates. The AMCA enhances the allied healthcare industry by providing nationally certified individuals. AMCA s Mission The AMCA s mission is to improve the quality of patient care while helping individuals become marketable in today s ever changing workforce. The AMCA is committed to helping provide the best patient care possible by working together with schools and organization to develop quality allied healthcare professionals.

2 AMCA Staff Introduction Main number: AMCA(2622) x 110 Customer Service Fax number: address: AMCA@AMCAexams.com Cert Questions: Certs@amcaexams.com Registration questions: registrations@amcaexams.com Name: Edward Davies Tile Director of Operations/Finace Ext: x Edward@AMCAexams.com Name: Danielle Sadighi Tile VP Sales and Marketing Ext: x Marketing@AMCAexams.com Name: Tile Ext: x Name: Tile Ext: x Cynthia Orr VP Director of Compliance & Accreditation Compliance@AMCAexams.com Ricardo Acosta Business Development Director/Military Liaison Ricardo@AMCAexams.com

3 AMCA s Core Values Dependability Customer service is our priority. We believe that by providing customer service that is dependable and reliable, our clients can be assured that the AMCA is here to support them. Advancement We are advocates for the allied health industry. By supporting CE opportunities, the AMCA is helping provide a wellrounded employee capable of providing quality patient care. Honesty Upholding our high ethical standards and incorporating them into our everyday practices shows our commitment to providing quality candidates to the allied health industry.

4 Candidate Eligibility Requirements The population eligible to sit for the AMCA examinations must be 18 years of age, possess a high school diploma or equivalent and meet one of the below requirements: Graduate from a training program (proof of completion is required) Or have 2 or more years of work experience and be currently working in that field Candidates must provide proof of employment/ experience in the form of a written letter and high school diploma or equivalent. Letters should include daily responsibilities and tasks performed as part of your clinical medical assistant role. Letters are verified and must be written on company letterhead. (NJ Candidates are not eligible for this option in which to test as it violates N.J.A.C. 13: all NJ candidates must graduate from a State of NJ approved program) The laws and regulations pertaining to minimum requirements and the allied health industry vary by state. It is highly recommended that test candidates familiarize themselves with their particular states rules and regulations regarding certification requirements.

5 Teachers Test Free and Instructor Feedback The AMCA encourages all instructors to challenge the AMCA Professional Healthcare Instructor and the National Certification exam within their discipline. Instructor feed back and support are a valuable aspect of building a strong and long term business partnership.

6 Exam Scheduling Complete Exam Scheduling form and submit to AMCA via fax or Select Exam Date Fill in Estimated Number of students Circle which National Certification for each date Once the AMCA receives the completed Exam Scheduling Form, your school will receive 11 x 17 posters to display around your campus.

7 Exam Study Material Study Material The AMCA provides study material for all of our National Certification Exams. A PDF of each study guide will be sent to each campus director and students upon exam registration. We encourage the campus director to forward the Study Guides to each instructor for them to forward to students at the beginning of each class. Practice test: The AMCA provides practice tests for many of their their national certification exams: Such as: CMAC, PCTC, CMAAC, MAA/BCSC/EHRC, Med term and EKG

8 Candidate Registration Form Your facility has chosen to build the AMCA exam fee into your tuition, the following registration procedure applies to your exam candidates: Step 1: Registration forms will be ed to each campus director in a PDF format. Step 2: Institution Personnel must distribute the registration forms to each candidate to complete 2 WEEKS PRIOR to the scheduled exam date Step 3: Mail, Fax or completed Registration form Mail: AMCA, 194 Route 46 East, Fairfield, NJ Fax: AMCA@AMCAexams.com

9 Three Weeks Prior to Exam THREE weeks prior to each exam, the exam proctor will receive an confirming which exams and how many candidates are estimated to challenge the AMCA exam. This is a perfect time for us to get on the same page Sample Thank you for choosing the AMCA for your certification needs. Please review the below information and reply to this in order to confirm the exam date below: Date of Exam: 1/28/2013 Exam Type: Medical Administrative w/ Billing & Coding Specialist Certificate Estimate Number of Students: 6 I have attached the AMCA Student Registration Form. It is essential for each student to complete all necessary information and submit prior to the exam. All completed registration forms can be faxed to AMCA Customer Service AMCA@AMCAexams.com AMCA(2622) x 110

10 Three Days Prior to Exam THREE days prior to each exam, the exam proctor will receive individual s addressed to each candidate who have registered to challenge the AMCA National Certification exam. Sample Online Registration Confirmation Ruth, You have been registered for Medical Administrative Assistant. To access this course you must first login. ( On this page you will need to provide your learner information. Organization Code: AMC Address (Learner ID): (students address) Password: rh7323 (Student initials and last four of their social security) Your course access begins on 10/25/12 08:00 AM EDT.

11 Day of the Exam Step One: Have the candidate(s) sitting in front of computer Step Two: The exam proctor will forward each Online Registration Confirmation to each individuals address. Step Three: All candidates can get started by clicking the word login. (Remember, their Learner ID is always their address and the password are the candidates initials and last four of their social.)

12 Exam Interruptions If a students gets kicked OFF his/her computer or is interrupted while taking their exam, just log back in. Once you log back in this is what the screen will look like. Go to Quick links and click on Interrupted Tests and Surveys

13 Completing Exams Once the candidate has completed and submitted their answers to the online exam, one of the following messages will appear: Congratulations you have passed the AMCA National certification exam. (a 70% is the passing score) or Congratulations! you have completed your certification exam.

14 Exam Results Once all of the students have completed their online exams, the AMCA will forward the results and grade of each student to the assigned exam proctor within one to three days. All students tests results are reviewed by the AMCA compliance department. Please wait before posting final grades. Exam Retakes: Cost only $59.00 and the candidate can retake immediately. No waiting time. *Candidates are allowed to call the AMCA at for exam results.

15 Certificates and Cards Once exam grades are entered into the AMCA database, certificates, cards or failed letters will be prepared and mailed within 10 days. All certificates, cards and failed letters will be sent via UPS to each campus director or assigned staff member.