Office of Business Development. City of Boston

Size: px
Start display at page:

Download "Office of Business Development. City of Boston"

Transcription

1 Office of Business Development City of Boston

2 Key Questions for Business Assistance What is your dream for your business? What do you have now that can help you achieve that dream? What do you need to achieve that dream? What are the 3 strengths of your business? What are 3 areas that you would like to improve?

3 Key Questions for Business Assistance What are your concerns? (What keeps you up at night?) Financial concerns? Cost of operating your business? Protecting your business legally? Safety? Encouraging customers to come back more frequently? Improving the overall operations of your business?

4 Programs to Address Holistic Needs of Business Owners Needs assessment to determine root needs of businesses, and best services/referrals. Boston Main Streets On-Site Business Assistance Women on Main Partners with Non-Profits Zoning and Permitting Storefront Improvement Projects Energy Efficiency Programs

5 On-Site Business Assistance Pipeline of services to address different stages and needs of businesses. Designed for businesses at critical decisionmaking point: Existing businesses Business owners committed to investing financial and human resources to improve the business. Services: Financial coaching Marketing consulting Legal consulting Business coaching In-depth business operations consulting

6 On-Site Business Assistance Over past two years, we have served 60+ businesses. Those that received in-depth business operations consulting: Increased revenue by an average of 50% in the 6 months following the assistance and created average of 2 new jobs in the 6 months following the assistance. Reported an increase in ability to manage and grow their business. Businesses that received marketing/customer experience assistance: Increased their ability to attract and retain customers Reported an increase in self-confidence as a small business owner. Reported an increase in foot traffic On-Site Business Assistance is the launching pad for many businesses

7 Description of Services: I work with food-focused businesses to help them achieve and maintain financial sustainability. By starting with the numbers, I help businesses understand the financial impact of their operations so they can maximize profits. I help entrepreneurs articulate their business strategy so they can obtain growth-financing

8 We Work With: Restaurants, Cafés, Food Trucks, Farms, Food Producers Case Study: A bakery-client approached us because she wasn t profitable but didn t know why. We set her up in QuickBooks and trained her to effectively use the program so that she could extract useful information about her business We created a recipe costing tool so that she could so if she was pricing her products correctly

9 Julia Shanks Food Consulting Key Lesson Learned: With proper bookkeeping, the business understood where the expense were too high, and could make adjustments. After analyzing the food costs, she was able to adjust her pricing effectively.

10 Retail Visioning We help improve the look and feel of a tired or let go retail business by working on interior design, signage, visual merchandising, print & on-line communications We refresh EVERYTHING including the attitude of the business owner!

11 Retail Visioning We can best help storefront small businesses that want to put in the work to attract more customers and more $$$. New or experienced business owners who are willing to learn a new interior design trick, try out a new marketing tip, step outside their comfort zone be open to making a change for the better.

12 Retail Visioning Case Study: Maria s Hair Salon, Hyde Park Reduced footprint. Refreshed paint / color Added communication tools Re-engaged Maria s confidence. Outcome: Confident. Happy. Looking good. Added stylist. More $. Curtain wall, fresh paint, wall sconces, holiday decorations, loyalty cards, business cards, move reception desk, repair / handyman services, purchased 4 th styling table. LOTS OF COMPLIMENTS & ENCOURAGEMENT.

13 Retail Visioning Key lesson learned: Quitting is not an option. Not for Maria. Not for Emily. Not for Retail Visioning. When the paint chips are down try, try again. Helping her take that first step - painting - put her on a path to renewed confidence; action and achievement.

14 Good Egg Marketing Description of Services: Technology/Marketing Consulting Online marketing (websites, social media, marketing, ecommerce) Loyalty programs, customer relationship management Business Coaching Assist with business analysis Develop implementation strategy Provide ongoing coaching and support for implementation

15 Good Egg Marketing Business Types and Business Needs that are the Best Fit Food-related enterprises, retail, B2B. Businesses seeking to increase sales, build customer loyalty, develop marketing systems.

16 Good Egg Marketing and Ula Cafe Case Study: Increase sales Analyzed sales, customer service, web, , & social media; recommended actions and how to monitor; assessed quarterly. Sales increased 6.3%; social media engagement increased. Key Lesson Learned: Pinpointing specific challenges and testing/ measuring solutions aids decision-making for your business.

17 DAILY GENERAL COUNSEL LEGAL ADVICE & SOLUTIONS FOR SMALL BUSINESSES HOW: CONSULT, COUNSEL, EDUCATE & EMPOWER BUSINESS OWNERS; RESOLVE LEGAL ISSUES & DRAFT LEGAL DOCUMENTS WHO: ALL SMALL BUSINESSES - PRODUCT, SERVICES, RETAIL, DISTRIBUTOR, LIGHT INDUSTRIAL WHAT: BUSINESS FORMATIONS, CONTRACTS, LEASES & LOANS, EMPLOYEE ISSUES & MANUALS, VENDOR & CUSTOMER PROBLEMS, DISPUTES/LAWYER LETTERS, COLLECTIONS, NEGOTIATION STRATEGIES, & MORE

18 DAILY GENERAL COUNSEL CASE STUDY: BAKERY/CATERER EXCESSIVE OVERTIME BY STAFF & WAGE & HOUR VIOLATIONS; VENDOR MONEY DISPUTE CREATED HR POLICY FOR OVERTIME, REDUCED PAYROLL, CORRECTED VIOLATIONS, VENDOR DISPUTE SETTLED PAYING 50% WITH 2-YEAR PAYMENT PLAN OWNER LEARNED HOW TO CONTROL STAFF WORK HOURS, BE IN COMPLIANCE WITH LABOR LAWS, & HOW TO SOLVE COLLECTION PROBLEMS

19 DAILY GENERAL COUNSEL CASE STUDY: BAKERY/CATERER KEY LESSON LEARNED SMALL BUSINESS OWNERS NEED NOT GO IT ALONE. WHEN THEY INVEST THEIR TIME TO WORK WITH PROFESSIONALS, THEY BECOME SMARTER BUSINESS OWNERS WHO GROW THEIR BUSINESSES FASTER, BECOME MORE PROFITABLE & REACH GREATER SUCCESS.

20 innerovation Coaching by James Lopata MTS, ACC & Jeb Bates MSOD, PCC Boston Business Booster program (B3) Six Months to a Vibrant Valuable Business - for - Established Businesses who want to move to the next level and/or are worried about how to fix deeper problems New Businesses who want an experienced partner to get their game plan together for growth and success

21 innerovation Coaching by James Lopata, MTS, ACC & Jeb Bates, MSOD, PCC Training For Warriors, Boston Problem Stalled sales Real problem Unaligned team Key Lesson Getting to the real solution begins with knowing the real problem Solution Surprising insight Effective strategy Clear action Follow-up Outcome 400% rev increase well oiled machine Watch the video:

22 GNEMSDC Executive Coaching: One-on-one training and coaching covering all business issues, leadership, finance, marketing, operations and human resources Development of a work plan and follow up visits to implement plan. Financial Coaching: Analysis of financial statement Training of business owner in pertinent financial issues Create a customize financial management system and train owner

23 GNEMSDC Business Types Retail, grocery stores, service, distribution, restaurant and contractors Inventory: Cash Flow Problem Analysis of root of problem Improved purchasing and cash flow

24 GNEMSDC Key Lesson Learned: Business owns the solution to the problem

25 International Institute of New England Overall Business Development Support Financial Management Marketing Customer Service Support Business Types & Needs Micro to small businesses Businesses that are looking to: Strengthen bookkeeping strategy Create and implement new marketing strategy Market their product & Services Retain existing customers & recruit new customers

26 International Institute of New England Needs of the business Recruit new customers Retain existing customers Explore customer satisfaction Ultimate goal to open an antique shop Services provided Strategy focused on improving online presence, analyzing customer feedback, traditional marketing and identify additional channels to sell products, Inventory management

27 International Institute of New England Outcome Improved sales/ Customer retention Plan to open a store in the summer Key Lesson Learned: Analyze customer satisfaction and Interact with your customer on a regular basis

28 Main Street Partners Description of Services: Customized assistance provided by top professionals in their respective fields Common focus areas include: marketing, social media, website design, pricing strategy, HR processes, business system implementation, inventory management, bookkeeping, growth strategy development Business Types and Business Needs that are the Best Fit for your Services Storefront businesses that have been in operation for at least 6 months Owners must be willing and able to work with our teams to implement changes to grow and improve their businesses!

29 Case Study: Main Street Partners Situation: Relatively new business that needed assistance putting systems in place to structure their business for growth Key focus areas included: Inventory management, bookkeeping, online presence, marketing, growth strategy Outcomes: Researched various systems and implemented bookkeeping, POS, and business management systems; optimized Google searchability for newly launched website; developed various marketing materials, suggestions to grow marketing, and a plan for non-digital marketing; developed partnership strategy to target relevant local businesses as potential partners

30 Main Street Partners Key Lesson Learned: Keep track of your goals! Know what you want to achieve in the short, medium, and long term. Continue to track what works and what doesn t when trying to achieve these goals. Review your notes and reprioritize frequently!

31 Assistance Process Main Street Directors, board members, volunteers speak with business owners about their dreams, needs, opportunities. The Main Street contact invites their Neighborhood Business Manager (NBM) to meet with the business owner to do a comprehensive needs assessment. The Main Street contact and NBM discuss best programs and services to meet needs. The NBM works with the Office of Business Development team to match the business with services. If the business is good fit for On-Site Business Assistance, OBD team matches contractor to business based on needs. The assistance is provided over a period of up to 6 months, with 6 months of follow-up. The Main Street organization plays KEY role in supporting business throughout this process to ensure success!

32 Next Steps! Think of the conversations you ve had with business owners over the past several months. What are their goals? Concerns? Speak with them about their goals for 2015 and what they need to achieve these goals. Then, talk with your Neighborhood Business Manager to set up a visit with the business owner to talk about ways to assist them!

33 Questions?

Start, grow and run your retail business

Start, grow and run your retail business Start, grow and run your retail business 1 xero.com/guides If you re just starting out in retail, you might feel that there s a lot to learn. From inventory management, marketing, point of sale, recruitment,

More information

Series Description: COURSE OVERVIEW BUSINESS SKILLS SERIES. The courses currently available in the Business Skills Series are:

Series Description: COURSE OVERVIEW BUSINESS SKILLS SERIES. The courses currently available in the Business Skills Series are: BUSINESS SKILLS SERIES The Business Skills Series encompasses multiple courses that are designed to enhance overall performance for individuals in new home construction, interior design, retail sales and

More information

convincing reasons to replace your accounting system with ERP

convincing reasons to replace your accounting system with ERP 15 convincing reasons to replace your accounting system with ERP 15 convincing reasons to replace your accounting system with ERP Welcome There comes a time when your business systems simply can t keep

More information

HOW TO. to Executives. You know that marketing automation is the greatest thing since sliced bread. After all, what else can help you...

HOW TO. to Executives. You know that marketing automation is the greatest thing since sliced bread. After all, what else can help you... HOW TO Sell Marketing to Executives Automation You know that marketing automation is the greatest thing since sliced bread. After all, what else can help you... 1 making inroads with the corner office

More information

Security Tools and Their Unexpected Uses

Security Tools and Their Unexpected Uses Security Tools and Their Unexpected Uses Maximizing your security resources can be one rewarding way to extend your resources and visibility into your business. Video surveillance isn t new. Neither is

More information

Lead the Retail Revolution.

Lead the Retail Revolution. Lead the Retail Revolution. The retail industry is at the center of a dramatic shift in the way consumers shop and interact with their retailers. After hundreds of years of customers going to the store,

More information

EXPENSE CONTROL A Profit Enhancing Opportunity

EXPENSE CONTROL A Profit Enhancing Opportunity EXPENSE CONTROL A Profit Enhancing Opportunity General: Do you have a budget for all expenses? Do you review each expense category monthly? Do you know precisely what % of sales goes to expenses? Do you

More information

Marketing 101: A Guide to Winning Customers

Marketing 101: A Guide to Winning Customers Marketing 101: A Guide to Winning Customers Text File Slide 1 Marketing 101: A Guide to Winning Customers Welcome to SBA s online training course, Marketing 101: A Guide to Winning Customers. This program

More information

BEYOND SURVIVAL TO ACHIEVING YOUR FINANCIAL FREEDOM

BEYOND SURVIVAL TO ACHIEVING YOUR FINANCIAL FREEDOM go BEYOND SURVIVAL TO ACHIEVING YOUR FINANCIAL FREEDOM You need a Reliable Partner to achieve the next level of success! You need a Reliable Partner to provide your team of sales professionals with professional

More information

What do we do at Cimigo?

What do we do at Cimigo? Careers at Cimigo What do we do at Cimigo? As a Market Research Consultancy we help organisations achieve their business objectives: we. Identify opportunities & threats Measure behaviour & attitudes Benchmark

More information

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and organizations business needs. 1 After completing this lesson, you

More information

7 Steps to Writing a Basic Business Plan

7 Steps to Writing a Basic Business Plan 7 Steps to Writing a Basic Business Plan Written by Marc Parham, Business Development Consultant, Partec Consulting Group, www.partecgroup.com You have an idea or a product that everyone says You should

More information

THINKING ABOUT STARTING YOUR OWN BUSINESS?

THINKING ABOUT STARTING YOUR OWN BUSINESS? THINKING ABOUT STARTING YOUR OWN BUSINESS? Start-up Checklist 1. WHY DO YOU WANT TO BE IN BUSINESS? 2. IS YOUR IDEA VIABLE? 3. ARE YOU PREPARED FOR SELF-EMPLOYMENT? Self Analysis Questions 4. DO YOU NEED

More information

HOW THE GAME IS CHANGING: BIG DATA IN RETAIL

HOW THE GAME IS CHANGING: BIG DATA IN RETAIL BRICK MEETS CLICK BIG DATA UPDATE, 4Q 2013 HOW THE GAME IS CHANGING: BIG DATA IN RETAIL We ve been tracking retailing professionals experiences and attitudes toward big data regularly over the past two

More information

YOUR MONEY, YOUR GOALS. A financial empowerment toolkit for community volunteers

YOUR MONEY, YOUR GOALS. A financial empowerment toolkit for community volunteers YOUR MONEY, YOUR GOALS A financial empowerment toolkit for community volunteers Consumer Financial Protection Bureau April 2015 Table of contents INTRODUCTION PART 1: Volunteers and financial empowerment...

More information

Transform your store into a successful and rewarding retail business. A look inside Retail Business Builders

Transform your store into a successful and rewarding retail business. A look inside Retail Business Builders Transform your store into a successful and rewarding retail business. A look inside Retail Business Builders The SBDC advisors have lots of real life experiences to share to help people like me. Learning

More information

BUSINESS PLAN TABLE OF CONTENTS. Your business plan is divided into the following sections: Business Overview. 2 Sales & Marketing Plan

BUSINESS PLAN TABLE OF CONTENTS. Your business plan is divided into the following sections: Business Overview. 2 Sales & Marketing Plan BUSINESS PLAN TABLE OF CONTENTS Your business plan is divided into the following sections: 1 Business Overview Description of the business Major Demographic, economic, social and cultural factors Major

More information

BUILDING A WEB SITE WILL ENHANCE YOUR BOTTOM LINE. Productivity@Work series

BUILDING A WEB SITE WILL ENHANCE YOUR BOTTOM LINE. Productivity@Work series BUILDING A WEB SITE WILL ENHANCE YOUR BOTTOM LINE Productivity@Work series BUILDING A WEB SITE WILL ENHANCE YOUR BOTTOM LINE Even if you re not selling products online, having a Web site will impact potential

More information

Visit salonbooker.com or Call 1.866.966.9798

Visit salonbooker.com or Call 1.866.966.9798 Visit salonbooker.com or Call 1.866.966.9798 What s the Top 5 all about? Welcome curious salon owners and managers! Our years of experience and passion for the beauty industry have left us knowledgeable,

More information

10 Business Tips. For Effectively Developing and Managing a Small Law Firm. Toni Halleen, SchaeferHalleen LLC. August 2014

10 Business Tips. For Effectively Developing and Managing a Small Law Firm. Toni Halleen, SchaeferHalleen LLC. August 2014 10 Business Tips For Effectively Developing and Managing a Small Law Firm Toni Halleen, SchaeferHalleen LLC August 2014 A. Introduction Is managing a small law firm is different from any other kind of

More information

Spa Success Tips to Enhance Every Aspect of Your Customer Experience

Spa Success Tips to Enhance Every Aspect of Your Customer Experience 50 Spa Success Tips to Enhance Every Aspect of Your Customer Experience Reward your customers with loyalty points based on actions like purchases of products or services. Track customers activities and

More information

Online Presence: What SMBs Want

Online Presence: What SMBs Want Online Presence: What SMBs Want How to successfully provide digital offerings to your SMB customers April 2015 An ebook by Contents Introduction...3 5 Facts about what SMBs want from online presence...4

More information

October November December

October November December October November December 2015 Individual Courses & Programs In Partnership with Learning Resources Network (LERN) Powerful Presentations & Effective Speaking Techniques Individual Courses Neuro-Linguistic

More information

This document includes a description of the curriculum structure, goals and a list of learning objectives.

This document includes a description of the curriculum structure, goals and a list of learning objectives. I. Fundamentals of Retail Management II. Curriculum Overview The main objective for the curriculum is to provide the learner with an overview of the retail industry, concepts and processes and an opportunity

More information

10 Steps to Building a More Profitable Construction Business. Leslie Shiner, MBA Sage Certified Consultant

10 Steps to Building a More Profitable Construction Business. Leslie Shiner, MBA Sage Certified Consultant 10 Steps to Building a More Profitable Construction Business Leslie Shiner, MBA Sage Certified Consultant Introduction is a pragmatic approach to developing business practices that result in greater profitability.

More information

RedPrairie > Clienteling: What It Really Is > White Paper. Clienteling: What It Really Is.

RedPrairie > Clienteling: What It Really Is > White Paper. Clienteling: What It Really Is. Clienteling: What It Really Is. 2 Is there an App for that? In the world of retail technology, the term Clienteling has achieved buzzword status. As a result of this newfound popularity, the meaning of

More information

Car Wash Business Plan Soapy Rides Car Wash

Car Wash Business Plan Soapy Rides Car Wash Car Wash Business Plan Soapy Rides Car Wash Executive Summary Soapy Rides is a prominent hand car wash serving the East Meadow, Long Island, NY community. Soapy Rides will be run by Mark Deshpande, of

More information

Sales & Marketing Services & Strategy

Sales & Marketing Services & Strategy Sales & Marketing Services & Strategy Planning Development Implementation Our Approach We have a passion for helping companies make sales and marketing easier. We want you to receive first class solutions

More information

General Hotels Corporation. Delivering Comprehensive Hotel Management For Over Fifty Years.

General Hotels Corporation. Delivering Comprehensive Hotel Management For Over Fifty Years. General Hotels Corporation Delivering Comprehensive Hotel Management For Over Fifty Years. Comprehensive Hotel Management As a time tested hotel management company, General Hotels Corporation has earned

More information

Making Millions by Mining Management Competency Data

Making Millions by Mining Management Competency Data Making Millions by Mining Management Competency Data How a leading financial services company harvested 360-degree feedback data to generate $1.05 million in economic value per sales executive. By Lawrence

More information

Salon Success Tips to Enhance Every Aspect of Your Client Experience

Salon Success Tips to Enhance Every Aspect of Your Client Experience 50 Salon Success Tips to Enhance Every Aspect of Your Client Experience Reward your clients with loyalty points Remove the hassle and stress of based on actions like service or redeeming group deals and

More information

RETAIL/MERCHANDISING What can I do with this major?

RETAIL/MERCHANDISING What can I do with this major? RETAIL/MERCHANDISING What can I do with this major? AREAS EMPLOYERS STRATEGIES BUYING/PURCHASING Product Development Planning and Allocation Global Sourcing Specialty stores: grocery, clothing, electronics,

More information

Doing Business in Brattleboro, Vermont

Doing Business in Brattleboro, Vermont Doing Business in Brattleboro, Vermont PHOTO BY GREG LESCH Starting a business has many challenges but we hope to help you put the pieces together when it comes to making sure you re following the local

More information

Starting and Operating An Online Business:

Starting and Operating An Online Business: Starting and Operating An Online Business: Facts, Tips and Knowledge to help you become successful. 1 Dear Business Owner- We hope this handout will help guide you to become one of the successful online

More information

Are You Suffering from QuickBooks Stress?

Are You Suffering from QuickBooks Stress? Are You Suffering from QuickBooks Stress? Are You Suffering from QuickBooks Stress? All materials within are a copyright of the author and The Rand Group, LLC, 1 Disclaimer The information contained within

More information

Sales Management Compensation

Sales Management Compensation Sales Management Compensation By Alex Rogers, CEO, CharTec LLC I believe that an effective Sales Manager needs to do exactly what the title says manage the sales force. Many times companies have sales

More information

Improving Dealership Operations With the DCM Dealer Capabilities Model

Improving Dealership Operations With the DCM Dealer Capabilities Model QMA/AMI Management LLC Automotive Retail & Distribution Business Advisory Services Improving Dealership Operations With the DCM Dealer Capabilities Model What do we do first? How do we stay focused? WHAT

More information

Successful elearning Business

Successful elearning Business 10 Critical Components for a Successful elearning Business presented by elearning is a Critical Business Strategy What Nonprofits and Associations Need to Know You have the content. You have the membership.

More information

Affinity Networks: Building Organizations Stronger than Their Parts

Affinity Networks: Building Organizations Stronger than Their Parts Affinity Networks: Building Organizations Stronger than Their Parts Best Practices from the Network of Executive Women Consumer Products and Retail Industry THIRD IN A SERIES Affinity networks: New insights

More information

BUSINESS EDUCATION. Business & Professional - Small Business Management. Business Education. Business Owner Management Certificate

BUSINESS EDUCATION. Business & Professional - Small Business Management. Business Education. Business Owner Management Certificate BUSINESS EDUCATION - Small Business Management NEW! Entrepreneurship: Start-Up And Business Owner Management Certificate The Entrepreneurship online training program provides an excellent foundation for

More information

Neighborhood Small business growth Strategy

Neighborhood Small business growth Strategy Neighborhood Small business growth Strategy City of ChiCago Mayor rahm EManuEl letter from the Mayor From day one, I have worked to accelerate Chicago s economic growth so that all Chicagoans have a fair

More information

Strategic Guide to creating a World Class Customer Advisory Board Program

Strategic Guide to creating a World Class Customer Advisory Board Program Strategic Guide to creating a World Class Customer Advisory Board Program This paper is authored from CustomerAdvisoryBoard.org industry association research including the CAB Manager Industry Surveys,

More information

Apartment Management Careers. Fast Facts Job Descriptions Career Paths Skill Standards CAM Syllabus Internship Guide

Apartment Management Careers. Fast Facts Job Descriptions Career Paths Skill Standards CAM Syllabus Internship Guide Apartment Management Careers Fast Facts Job Descriptions Career Paths Skill Standards CAM Syllabus Internship Guide 1 Apartment Management Career Fast Facts Current economic data indicates that the need

More information

Human Resource Management. 1 Human Resources Management

Human Resource Management. 1 Human Resources Management Human Resource Management 1 Human Resources Management 1.1 Concept of Human Resource Management We all have something to do with human resources. While topics will be addressed from the company or institution

More information

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES Document L17 RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES THE BOTTOM LINE Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on

More information

Five Key Outcomes of Social CRM

Five Key Outcomes of Social CRM Five Key Outcomes of Social CRM A look at the business case Social CRM: more than monitoring Take a step back. When contemplating social media initiatives, it s easy to get tunnel vision. The evaluation

More information

Run the CAP Money Course

Run the CAP Money Course Run the CAP Money Course money:course budget. save. spend. Prevention is better than a cure In a society where money has a profound impact on everyone s lives and the majority of people worry about their

More information

For The Life of Your Business: Free Mentoring, Training, & Resources for Entrepreneurs

For The Life of Your Business: Free Mentoring, Training, & Resources for Entrepreneurs For The Life of Your Business: Free Mentoring, Training, & Resources for Entrepreneurs What is SCORE? SCORE is America s small business resource One-on-one mentoring in person & online. Workshops, seminars

More information

How to start a small business

How to start a small business How to start a small business in Upper Darby Connecting immigrants, employers, and communities HOW TO START A SMALL BUSINESS IN UPPER DARBY Many Philadelphia-area entrepreneurs start out by opening a small

More information

reseller program 800.POS.9585 www.possiblepos.com sales@possiblepos.com

reseller program 800.POS.9585 www.possiblepos.com sales@possiblepos.com reseller program www.possiblepos.com 800.POS.9585 sales@possiblepos.com POSsible specializes in complete POS Systems and Software to meet the needs of your restaurant, grocery, salon, retail store or business.

More information

Components Of A Business Plan

Components Of A Business Plan 1 Components Of A Business Plan Cover Page Table of Contents Statement of Purpose Description of the Business Competition Market Strategy Location Management Personnel Application and Expected Effect of

More information

Using customer feedback to increase sales, lower costs and improve your social media marketing

Using customer feedback to increase sales, lower costs and improve your social media marketing Great Service Superb Products Good Value! I d Recommend You! Using customer feedback to increase sales, lower costs and improve your social media marketing INTRODUCTION Asking customers for feedback after

More information

UPLIFT YOUR STORE & STAFF PERFORMANCE THROUGH 6ONE5 S RETAIL MANAGEMENT PROGRAMS

UPLIFT YOUR STORE & STAFF PERFORMANCE THROUGH 6ONE5 S RETAIL MANAGEMENT PROGRAMS UPLIFT YOUR STORE & STAFF PERFORMANCE THROUGH 6ONE5 S RETAIL MANAGEMENT PROGRAMS 6one5 s Retail Management programs will help you grow your business & increase profitability by utilising industry BEST

More information

Content Marketing. for Car Dealers

Content Marketing. for Car Dealers BEGINNER S GUIDE TO Content Marketing for Car Dealers It s no surprise that today s consumers shop differently than they used to. In fact, studies show that 95% of shoppers use digital channels to research

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS 1. Do I have what it takes to own/manage a small business? You will be your own most important asset, so an objective appraisal of your strengths and weaknesses is essential.

More information

Year-End Tax Solutions Checklist for the Small Business Owner

Year-End Tax Solutions Checklist for the Small Business Owner Year-End Tax Solutions Checklist for the Small Business Owner Prepared by John Leidy, Tax Professional 1 That dreaded time of year is fast approaching again: TAX TIME! I don t know any small business owner

More information

If You Aren t Generating Your Own Leads, You re Missing New Business

If You Aren t Generating Your Own Leads, You re Missing New Business Exclusive Whitepaper Insider For New Home Salespeople & Aging-In-Place Providers If You Aren t Generating Your Own Leads, You re Missing New Business Steve Hoffacker 1 Whitepaper: If You Aren t Generating

More information

Business Plan Workbook

Business Plan Workbook Business Plan Workbook Developed by the staff of the Niagara County Community College Small Business Development Center 3111 Saunders Settlement Rd Sanborn, NY 14132 7162102515 www.niagarasbdc.org Call

More information

Leading Practices in Market Basket Analysis

Leading Practices in Market Basket Analysis Leading Practices in Market Basket Analysis How Top Retailers are Using Market Basket Analysis to Win Margin and Market Share Larry Gordon, Partner The FactPoint Group 349 First Street Los Altos, CA 94022

More information

1) DOES YOUR SOFTWARE

1) DOES YOUR SOFTWARE Soft Landing Does your current software give your retail pharmacy business the visibility and flexibility you need to be responsive and competitive? Or, could it be that your operation has outgrown the

More information

Farm Marketing II: Business Management

Farm Marketing II: Business Management Great Lakes Fruit, Vegetable & Farm Market EXPO Michigan Greenhouse Growers Expo December 8-10, 2009 DeVos Place Convention Center, Grand Rapids, MI Farm Marketing II: Business Management Tuesday afternoon

More information

Martec International. Understanding Retail E-Learning Course

Martec International. Understanding Retail E-Learning Course Martec International RST66 Martec International is a leading consulting and training firm specializing in the retail industry. Its client base includes retailers from around the globe, technology suppliers

More information

Your Online Cash Register Taking Your Business to the Next Level

Your Online Cash Register Taking Your Business to the Next Level Your Online Cash Register Taking Your Business to the Next Level Alex Kramer Business & Entrepreneurship Center Sponsored by: Alex Kramer Director, BEC at Cabrillo College alkramer@cabrillo.edu 1% Round

More information

Small Business Brief How to Build and Use Credit Policies to Your Advantage

Small Business Brief How to Build and Use Credit Policies to Your Advantage How to Build and Use Credit Policies to Your Advantage Customers are your bread and butter, but they can also be your biggest risk. Now more than ever, small businesses need to take a page from some of

More information

2015 BACHELOR OF BUSINESS MANAGEMENT

2015 BACHELOR OF BUSINESS MANAGEMENT 2015 BACHELOR OF BUSINESS MANAGEMENT YOUR INDUSTRY YOUR FUTURE 1 2 3 4 5 YOUR NEXT GENERATION EDUCATION A business degree designed by the best, for the best The ICMS Bachelor of Business Management has

More information

Recruit & Retain Customer Service Representatives

Recruit & Retain Customer Service Representatives Recruit & Retain Customer Service Representatives How can you find & keep the best reps to help your business grow? Recruit & Retain Customer Service Representatives by Illinois worknet is licensed under

More information

Donna Johnson, Chief Diversity Officer, MasterCard

Donna Johnson, Chief Diversity Officer, MasterCard Donna Johnson, Chief Diversity Officer, MasterCard What do you think of when you think of MasterCard? For many, the first thing that comes to mind is credit cards or the Priceless advertising campaign.

More information

CareerBuilder s Guide to Solving Common Recruitment Problems. Recruitment Software Problems. And 1 solution to fix them

CareerBuilder s Guide to Solving Common Recruitment Problems. Recruitment Software Problems. And 1 solution to fix them CareerBuilder s Guide to Solving Common Recruitment s Recruitment Software s And 1 solution to fix them ou need to find people to staff your open positions. Unfortunately, you lack tools that make it easy

More information

Cambridge International Examinations Cambridge International General Certificate of Secondary Education MAXIMUM MARK: 80

Cambridge International Examinations Cambridge International General Certificate of Secondary Education MAXIMUM MARK: 80 Cambridge International Examinations Cambridge International General Certificate of Secondary Education BUSINESS STUDIES 0450/01 Paper 1 For Examination from 2015 SPECIMEN MARK SCHEME MAXIMUM MARK: 80

More information

Harnessing the Power of Data with Workforce Management. Presenter: Mike Chester VP, Store Operations, World Kitchen, LLC

Harnessing the Power of Data with Workforce Management. Presenter: Mike Chester VP, Store Operations, World Kitchen, LLC Harnessing the Power of Data with Workforce Management Presenter: Mike Chester VP, Store Operations, World Kitchen, LLC Who is World Kitchen? From bakeware, dinnerware, kitchen and household tools to range-top

More information

Sales Force Automation

Sales Force Automation Sales Force Automation Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities

More information

Business Administration Certificate Program

Business Administration Certificate Program Business and Management Business Administration Certificate Program extension.uci.edu/busadmin University of California, Irvine Extension s professional certificate and specialized studies Improve Your

More information

Business Management and Administration Career Cluster Entrepreneurship Course Number: 06.41610

Business Management and Administration Career Cluster Entrepreneurship Course Number: 06.41610 Business Management and Administration Career Cluster Entrepreneurship Course Number: 06.41610 Course Description: How do you turn an idea into a business? Experience just that in this course! Entrepreneurship

More information

Life Stages. of an interior design business

Life Stages. of an interior design business Life Stages of an interior design business start up start up Assessing the market / defining your niche or opportunity Creating your brand business name / trademark issues / image Creating business collateral

More information

BIZ KID$ Program 115: Credit (The Good, the Bad, and the Ugly)

BIZ KID$ Program 115: Credit (The Good, the Bad, and the Ugly) BIZ KID$ Program 115: (The Good, the Bad, and the Ugly) Introduction Explain that Biz Kid$ is a program to help people become financially educated, learn work-readiness skills, and to even become entrepreneurs

More information

You know your customers. We know digital signage.

You know your customers. We know digital signage. Every Solution Needs a Seller You know your customers. We know digital signage. Modernize your message and bring information to the next level with the Intel NUC. Paired with a digital display, this pint-sized

More information

National Business Association Operating Plan Forecast Handbook. Page 1 of 12

National Business Association Operating Plan Forecast Handbook. Page 1 of 12 National Business Association Operating Plan Forecast Handbook Page 1 of 12 Page 2 of 12 The National Business Association (NBA) is a not for profit association, specifically designed and actively managed

More information

The Porch Gift Shop Strategic Human Resource Plan Jessica Akers Bus 261

The Porch Gift Shop Strategic Human Resource Plan Jessica Akers Bus 261 The Porch Gift Shop Strategic Human Resource Plan Jessica Akers Bus 261 1 Page Organization and Strategy The Porch Gift Shop is a new business that has begun as a family owned organization. We strive to

More information

The Official Guide. Choosing your Point of Sale

The Official Guide. Choosing your Point of Sale The Official Guide Choosing your Point of Sale Why do you need a Point of Sale (POS)? Owning a business is not easy. Business owners rely on efficient tools to help run every aspect of their business,

More information

Harnessing Big Data to Gain Competitive Advantage. A How to for Brick and Mortar Retailers

Harnessing Big Data to Gain Competitive Advantage. A How to for Brick and Mortar Retailers Harnessing Big Data to Gain Competitive Advantage A How to for Brick and Mortar Retailers 1 in 4 shoppers use a mobile device to compare prices while in a store. Retail s Challenge Today s consumers have

More information

The payroll service designed with the accountant in mind.

The payroll service designed with the accountant in mind. The payroll service designed with the accountant in mind. Brought to you by the most trusted source in the accounting profession. mypay solutions Your Strategic Payroll Partner Most accounting firms agree

More information

Retail Analytics The perfect business enhancement. Gain profit, control margin abrasion & grow customer loyalty

Retail Analytics The perfect business enhancement. Gain profit, control margin abrasion & grow customer loyalty Retail Analytics The perfect business enhancement Gain profit, control margin abrasion & grow customer loyalty Retail Analytics are an absolute necessity for modern retailers, it empowers decision makers

More information

Construction Accounting and Financial Management

Construction Accounting and Financial Management Debits and Credits Construction Accounting and Financial Management Chapter 3 Accounting Transactions Invoice (Materials) Charged to a Job without Retention 310 Accounts Payable-Trade (Credit) 610 Materials

More information

UNIFIED COMMUNICATIONS. NETWORKING. WE VE GOT A SOLUTION FOR THAT.

UNIFIED COMMUNICATIONS. NETWORKING. WE VE GOT A SOLUTION FOR THAT. UNIFIED COMMUNICATIONS. NETWORKING. WE VE GOT A SOLUTION FOR THAT. Dear Partner, Thank you for taking the time to learn more about ScanSource Catalyst. Our goal is to create long-term partnerships that

More information

Focus Group Summary: Residential Market for HVAC. Prepared for: SMACNA/SMWIA March, 2004

Focus Group Summary: Residential Market for HVAC. Prepared for: SMACNA/SMWIA March, 2004 Focus Group Summary: Residential Market for HVAC Prepared for: SMACNA/SMWIA March, 2004 1 Objectives 1. To understand the dynamics of the residential market for sheet metal and HVAC services. 2. To understand

More information

Addressing Cultural Distinctions to Maximize Effectiveness

Addressing Cultural Distinctions to Maximize Effectiveness Employee Insights HOT TOPIC GLOBAL EMPLOYEE ENGAGEMENT SURVEYS IN CHINA Addressing Cultural Distinctions to Maximize Effectiveness The exploding growth of the Chinese economy and the drive to build new

More information

SCORE Chicago North/Northwest Suburban Seminars Winter-Spring, 2015 (8-14-14)

SCORE Chicago North/Northwest Suburban Seminars Winter-Spring, 2015 (8-14-14) SCORE Chicago North/Northwest Suburban Seminars Winter-Spring, 2015 (8-14-14) Please contact, SCORE Chicago North Area Seminar Co-Coordinator Michael Yublosky for more details or to arrange a presentation.

More information

Executive Summary The Business Case For Web Analytics Web Analytics Defined Planning Analytics Implementation...

Executive Summary The Business Case For Web Analytics Web Analytics Defined Planning Analytics Implementation... Analytics Whitepaper Executive Summary... 2 The Business Case For Web Analytics... 3 Web Analytics Defined... 4 Planning Analytics Implementation... 7 Using Data To Drive Results... 8 WEB STRATEGIES. NET

More information

The Benefits of PEO Payroll ADMINISTRATION

The Benefits of PEO Payroll ADMINISTRATION The Benefits of PEO Payroll ADMINISTRATION The Payroll Administration Blues When you have employees, payroll administration is a core function and one thing you must get right. Payroll and tax problems

More information

Direct Marketing: Alternative Markets for Small-scale Growers

Direct Marketing: Alternative Markets for Small-scale Growers Direct Marketing: Alternative Markets for Small-scale Growers Empowering Women Veterans: Business, Agriculture and Well-being Conference Davis, California - July 6 8, 2012 Penny Leff UC Small Farm Program

More information

Continuous Customer Dialogues

Continuous Customer Dialogues Continuous Customer Dialogues STRATEGIES FOR GROWTH AND LOYALTY IN MULTI-CHANNEL CUSTOMER-ORIENTED ORGANIZATIONS whitepaper TABLE OF CONTENTS: PAGE Overview...3 The Continuous Customer Dialogue Vision...4

More information

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me. Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.com W: ManpowerGroup Global Vision We lead in the creation and delivery of innovative

More information

William C. Rosacker President, United Bankers Bank. On behalf of the Independent Community Bankers of America. Before the

William C. Rosacker President, United Bankers Bank. On behalf of the Independent Community Bankers of America. Before the Testimony of William C. Rosacker President, United Bankers Bank On behalf of the Independent Community Bankers of America Before the Congress of the United States House of Representatives Committee on

More information

BUSINESS PLAN OUTLINE

BUSINESS PLAN OUTLINE BUSINESS PLAN OUTLINE I. NARRATIVE 1. Cover Sheet Name of business, owner(s), address, phone and fax numbers, web site address. 2. Table of Contents The Table of Contents outlines each section and where

More information

Immigrants as Small Business owners Challenges and Recommendations

Immigrants as Small Business owners Challenges and Recommendations Immigrants as Small Business owners and Recommendations By Alison Moronta Business Development Director Immigrants as Entrepreneurs Immigrants as business owners contribute with the local economic neighborhood

More information

Welcome to the City of Watervliet

Welcome to the City of Watervliet Welcome to the City of Watervliet Dear Friends, Starting and operating a business is both challenging and rewarding. Small businesses provide the majority of new job opportunities in the United States.

More information

Prospecting - The First Step Towards Success

Prospecting - The First Step Towards Success Prospecting - The First Step Towards Success Identifying good prospects is one of the most important parts of your job as a Winner s Circle volunteer. To ensure your success, you will want to begin a prospect

More information

THE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics

THE STATE OF Social Media Analytics. How Leading Marketers Are Using Social Media Analytics THE STATE OF Social Media Analytics May 2016 Getting to Know You: How Leading Marketers Are Using Social Media Analytics» Marketers are expanding their use of advanced social media analytics and combining

More information

INDUSTRY PAGE - CONSULTING OVERVIEW

INDUSTRY PAGE - CONSULTING OVERVIEW INDUSTRY PAGE - CONSULTING OVERVIEW Overview Consulting is the practice of helping organizations to improve their performance, primarily through the analysis of existing organizational problems and development

More information

What Can I Do With A Major In Business Economics

What Can I Do With A Major In Business Economics What Can I Do With A Major In Business Economics Compiled by the staff at the SUNY Oneonta Career Development Center Introduction With a business economics degree you can pursue many different aspects

More information