Communactions as a Service" Marcus Jewell, Head of UK Enterprise Mitel Networks Ltd EMEA

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Barbra Garrison
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1 Communactions as a Service" Marcus Jewell, Head of UK Enterprise Mitel Networks Ltd EMEA

2 Give People what they want. I want all the benefits of cloud based technology, with its lower overhead, management and ease of deployment. I want to be charged in line with what I use, not what I may use. I needs to be better than I can do it myself,,,,,,,,,you are the experts! Comment from CIO of Major UK Retail Organisation slide 2

3 Evolution in Delivery TDM VoIP Application Centric Deployment Telecom Closet Data Closet Data Center / Cloud / Virtualised Typical Packaging Hardware Hardware and Software Typical Network Locally Wired Company LAN/WAN Scope and Customer Value Telephony Product Features Communications Application Software and SaaS* The Net Solution Business Transformation Licensing Pay for Hardware Pay for Software Pay for Software Pay for use End Points Analog and Digital sets VoIP sets and soft clients Route to Market Telecom Reseller Voice and Data VAR Open devices and clients Solutions integrator *Software as a Servi slide 3

4 CIO Relevance Reduce Cost for keeping the lights on! Support Legacy Increase Productivity, through collaboration Leverage Cloud based technology and Managed Services Flexibility in scale and deployment slide 4

5 Free Up $$$ from Maintenance Before Application maintenance 30% Application innovation 23% Infrastructure maintenance 42% Infrastructure innovation 5% Source: VMware Fortune 100 Customer slide 5

6 Free Up $$$ from Maintenance to Innovation Before After Application maintenance 30% Application innovation 23% Infrastructure maintenance 42% Infrastructure maintenance 30% Application maintenance 15% Application innovation 45% Infrastructure innovation 5% Infrastructure innovation 10% Source: VMware Fortune 100 Customer slide 6

7 Mitel CAAS (Communications As A Service) MCDMCDMCD* MCD* CCS UCA EM 3300 ICP Mitel VMWare VSphere 4 MiCD** Industry Standard Servers x86 - SUN, HP, IBM, DELL slide 7

8 VMware The Proven Industry Leader Company Overview ~$1.9 B in 2008 revenue Over $2B in cash 20%+ operating margins ~7,000 employees worldwide 5 th largest infrastructure software company Gartner, December 2008 Proven in the Trenches 150,000+ VMware Customers 100% of Fortune % of all virtualized applications in the world run on VMware. 100% of Fortune Global % of Fortune 1000 *Source: Comprehensive survey of VMware customers conducted in July-August % of Fortune Global 500 slide 8

9 VMware s Impact on you 10 Server Footprint $100k Hardware Costs No Disaster Recovery Limited HA POCs in Weeks Deploy in Months Complex issue reproduction Slow upgrade adoption 1 Server $10k Hardware Costs 1 Server DR Offering Automatic HA POCs in Days Deploy in Weeks Simplified tech support (transfer entire VM) Increased Upgrade Uptake with virtual solution slide 9

10 Leading the way to Virtualization - Flexible Deployment E1, PRI, Q.SIG Q.931, BRI, ISDN30 VoIP G/W 3300 ICP etc.. IP / SIP NGN Services MCDMCDMCD* MCD* CCS UCA EM Mitel MiCD** * MCD - Mitel Industry Standard Servers x86 - SUN, HP, IBM, DELL Communications Director ** MiCD - Multi-instance Communication Director slide 10

11 Leading the way to Virtualization - Flexible Deployment E1, PRI, Q.SIG Q.931, BRI, ISDN30 VoIP G/W 3300 ICP etc.. IP / SIP NGN Services MCDMCDMCD* MCD* CCS UCA EM Mitel MiCD** VMware vsphere 4 Industry Standard Servers x86 - SUN, HP, IBM, DELL * MCD - Mitel Communications Director ** MiCD - Multi-instance Communication Director slide 11

12 Customer Scenario: Existing Mitel Customer Leverage existing infrastructure Easy migration - no need for rip and replace Business continuity.. MCD 3300 Carrier Network Router Firewall (Optional) 3300 ICP Media Gateway(s) Router Teleworker Router Small Branch Office Branch Office Local voice/media gateway Teleworker slide 12

13 Customer Scenario: 2 Data Centers Software-only solution with SIP trunking VMware vsphere data center management tools Virtual appliance benefits for data centers mgmt.. Carrier Network Router Firewall Router Teleworker Router Small Branch Office Branch Office Teleworker slide 13

14 Mitel and Virtual Business Communication Applications PBX/VOIP Vendor Embracing data center virtualization as a key product strategy Experience Unified Communications Qualified non-realtime applications for VMWare ESX/ESXi support Development of proprietary virtualization - Mitel Multi Instance Communications Director (MiCD) Technology OEM VM inside Mitel Applications Suite (2.0) Early adopter & strategic partner V-Sphere 4.0 for Voice Applications Software Solutions Virtualized Solutions Reduce costs, Optimize for Data Center Fit, Ensure Business Continuity Now slide 14

15 Mitel Virtualized Applications Pedigree Non Real-Time Applications Virtualized Enterprise Manager UC Advanced Contact Center Solutions reporting and management Multi-Instance Communications Director Multiple MCD software instances on a single server platform Proprietary virtualization technology Highly tuned environment Multi-Instance Comm. Director MCD MCD MCD Proprietary Virtualization / OS Server Hardware slide 15

16 Mitel CAAS (Communications As A Service) MCD MCD* MCD* CCS UCA EM 3300 ICP Mitel VMWare VSphere 4 MiCD** Industry Standard Servers x86 - SUN, HP, IBM, DELL slide 16

17 Appliance Based Solutions MCD* CCS UCA EM 3300 ICP Mitel MiCD** Industry Standard Servers x86 - SUN, HP, IBM, DELL slide 17

18 Virtual IPT MCD* CCS UCA EM Mitel MiCD** VMWare VSphere 4 slide 18

19 Managed Service Solutions MCD MCD* MCD* CCS UCA EM Mitel MiCD** Industry Standard Servers x86 - SUN, HP, IBM, DELL slide 19

20 Mitel Managed Solutions Program Licensing Options for MCD Instances Subscription Multi-Instance Based Pricing Communications Director Multiple Use Types Basic 1 IP Phone License Hotdesking Resilient $8.00 Non-Resilient $5.50 Standard 2 IP Phone License Hotdesking Voic Resiliency $10.00 Non-Resilient $7.00 Advanced 3 IP Phone License Hotdesking Voic Dynamic Extension Resilient $15.50 Non-Resilient $12.50 Notes: Per month Subscription based prices include SW Assurance List prices Discounts apply No extra charges for any other System based Licenses slide 20

21 Summary Increase relevance to emerging IT Strategies Data Centre Virtualisation Managed Service Total Flexibility in deployment options to open new revenue streams Capital Subscription Opportunity to lower deployment costs, therefore widen margin Increase Application attachment by reducing/removing initial deployment costs slide 21

22 Thank You slide 22

23 Thank You

Announcing the product launch of a Mitel Virtual Mitel Communication Director (Virtual MCD)

Announcing the product launch of a Mitel Virtual Mitel Communication Director (Virtual MCD) In today's global economy, businesses are - more than ever - looking to reduce capital and operating expenses.