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1 Release Notification BMC Discovery Solution Version December 18, 2009 This document describes the products and components contained in version of BMC Discovery Solution. If you have any questions, contact BMC Customer Support at (United States or Canada) or call your local support center. This document contains the following topics: How to use this document About BMC Discovery Solution BMC Discovery Solution license levels BMC Discovery Solution - per Managed Server license Discovery for z/os - License Add-on - per MIPS Dashboards and Analytics - User Add-On license or Dashboards and Analytics - Floating user Add-On license Downloading and installing from the web Where to view the latest product information How to obtain printed documents How to use this document Use this document to determine the level of licensing and the components that you require, and to download the product files, license key information, and documentation from the BMC Software Electronic Product Distribution (EPD) web page, 1. To determine which level of licensing will meet your needs, see BMC Discovery Solution license levels on page Follow the cross-references in Table 2 on page 4 to the corresponding license information. 3. In the licensing details sections, locate the components that you want to download. *116344* *116344* *116344*

2 About BMC Discovery Solution About BMC Discovery Solution BMC Discovery Solution provides the complete business service model discovery of people, processes, and technology, and populates that information into the BMC Atrium Configuration Management Database ( CMDB). Independently, Discovery and Dependency Mapping ( Discovery), BMC BladeLogic Client Automation (previously known as BMC Configuration Automation for Clients), and BMC Identity Discovery populate the CMDB from their own perspective. By enabling the understanding of actual changes to configuration states, BMC Configuration Drift Management makes the process of managing this information practical, as solution components update the CMDB with changes on a regular basis. As a license add-on, Dashboards and Analytics allows executive visualization and reporting of discovered resources and how they are related to business services. Discovery for IBM z/os - License Add-on extends discovery to mainframe environments. The integration points for BMC Discovery Solution are at the CMDB level, rather than among the products themselves. The products in this bundle were not intended to coexist on the same computer. Instead, they are packaged together to ensure that you are fully aware of and have the use of the included BMC Discovery Solution offerings that best fit your unique discovery need. Table 1 on page 3 provides an overview of the products and components in BMC Discovery Solution. NOTE For installation, product interoperability, and other information about individual products, see the Read This First document, installation guide, and release notes for each product that you download. 2 Release Notification December 18, 2009

3 About BMC Discovery Solution Table 1 Products and components in BMC Discovery Solution (part 1 of 2) Product or component Discovery and Dependency Mapping Discovery and Dependency Mapping Extended Data Pack Description Automatically discovers configuration items (CIs) across disparate technology layers from switches to business applications and all the dependencies in between and provides the information in a single, automated view. BMC Atrium Discovery maps business applications to their underlying physical and virtual infrastructure so you can see exactly how your infrastructure supports your business. Discovery automatically populates and maintains CIs in BMC Atrium CMDB, such as servers, software products, and business applications, including the dependencies between them. Customers who intend to use Discovery as the sole source of data to populate their CMDB should use version Important Discovery is still being integrated into the larger BMC suite of products. You should not use version to populate CMDB if it is also being populated by other BMC discovery providers such as BMC BladeLogic or BMC BladeLogic Client Automation (formerly BMC Configuration Automation for Clients). Use of multiple BMC discovery providers will result in duplicate computer system configuration items (CIs) being inserted into the BMC Asset dataset. If you currently utilize multiple BMC Discovery providers, please continue to use Discovery or earlier. BMC is currently working on full compatibility with other BMC Discovery providers and plans to release an update shortly. BMC BladeLogic Client Automation BMC Identity Discovery BMC Configuration Drift Management Discovery for z/os Discovery version is available on CD or available for download at Provides agent-based, highly-detailed, hardware, software title, and OS patch attribute discovery of client devices. Software title discovery data is also used to populate the Product Catalog application and Definitive Media Library (DML). Discovers and populates CMDB with identity (people, group) and access data as well as their relationships to the applications they use, adding an end-user perspective to service models defined in the CMDB service catalog. Enables the detection and management of CMDB configuration changes through baseline and target configuration state definition, measurement, and reporting. This information in turn can be used to correlate configuration changes with formal change process tickets, incidents, and problems for change process optimization resulting in faster problem resolution. Discovers z/os hardware, applications, and the relationships between them, enabling the enrichment of application dependency maps and service models in CMDB with mainframe information. Note: BMC Discovery for z/os is supported with Discovery , Discovery , or BMC Topology Discovery BMC Discovery for z/os is not supported with Discovery BMC Discovery Solution version

4 BMC Discovery Solution license levels Table 1 Products and components in BMC Discovery Solution (part 2 of 2) Product or component BMC Dashboards for Business Service Management BMC Analytics for BSM Description Provides a real-time business perspective across all IT disciplines through an intuitive, executive dashboard. Provides in-depth reporting on all Business Service Management metrics on an ad-hoc or scheduled basis. BMC Discovery Solution license levels Consult Table 2 to determine which level of license will meet your needs. Table 2 Functional capabilities of licensing levels Function that you would like to perform Required license Page discovery of the IT environment (excluding mainframe) and drift management BMC Discovery Solution - per Managed Server The BMC Discovery Solution - per Managed Server license includes the rights to use the following products and components in this solution: 5 Discovery and Dependency Mapping and BMC Atrium Discovery and Dependency Mapping Extended Data Pack BMC BladeLogic Client Automation BMC Configuration Drift Management BMC Identity Discovery discovery of the mainframe environment executive visualization and reporting Shared Components (includes a license for the products and components of Core, Orchestrator, and BMC Remedy Action Request System) Discovery for z/os - License Add-On - per MIPS 10 Dashboards and Analytics - User Add-On License OR 11 Dashboards and Analytics - Floating User Add-On You must purchase a license to use the Dashboards and Analytics or the Discovery for z/os license add-ons. Contact your sales representative to purchase a license add-on. 4 Release Notification December 18, 2009

5 BMC Discovery Solution - per Managed Server license BMC Discovery Solution - per Managed Server license Table 3 lists the file names and host platforms for the component files that are included with the BMC Discovery Solution - per Managed Server license. A plus sign (+) in a table cell indicates that the component listed on the left is available on that platform. The table also lists the links from which to download files from the EPD page. Table 3 BMC Discovery Solution - per Managed Server license (part 1 of 5) Functional component Technical component Version Installation and documentation files to download Discovery and Dependency Mapping ( Discovery is a Linux - based VMWare Virtual Appliance.) Discovery and Dependency Mapping 32- or 64-bit Virtual Appliance Discovery and Dependency Mapping bit (New Install) Discovery and Dependency Mapping bit (New Install) License Information for Discovery and Dependency Mapping Discovery and Dependency Mapping 32- or 64-bit Upgrade Core and database detail monthly Technology Knowledge Update (TKU) Discovery and Dependency Mapping 32- or 64-bit Training Appliance Discovery documentation is available at ay/81/documentation Discovery and Dependency Mapping bit (Upgrade Install) Discovery and Dependency Mapping bit (Upgrade Install) Upgrade information is available at ay/81/upgrading+to+version Discovery and Dependency Mapping Technology Knowledge Update (TKU) yyyy-mm-v TKU documentation is available at ay/configipedia/schedule+and+roadmap Discovery and Dependency Mapping bit -Training Appliance Note: The Training Appliance contains prepopulated data that enables participants to complete the hands-on lab exercises in the Discovery Community Online Training, which can be accessed at ing-online/. BMC Discovery Solution version

6 BMC Discovery Solution - per Managed Server license Table 3 BMC Discovery Solution - per Managed Server license (part 2 of 5) Functional component Technical component Version Installation and documentation files to download Discovery and Dependency Mapping Extended Data Pack Product lifecycle and hardware reference data Discovery and Dependency Mapping Extended Data Pack yyyy-mm-v License Information for Discovery and Dependency Mapping Extended Data Pack Shared Components a Core Configuration Management Database (BMC Atrium CMDB) TKU documentation is available at ay/configipedia/schedule+and+roadmap Core Version Core Documentation Version Shared Components Documentation Version Integration Engine License Information for Shared Components Version Product Catalog Shared Components Documentation Version Impact Simulator License Information for Shared Components Version Web Services (optional) Third Party Supplementary Materials Files Web Services Registry BMC Service Management Process Model for Service Support and Service Delivery - Evaluation BMC Service Management Process Model for Service Support and Service Delivery - Evaluation Version Release Notification December 18, 2009

7 BMC Discovery Solution - per Managed Server license Table 3 BMC Discovery Solution - per Managed Server license (part 3 of 5) Functional component Technical component Version Installation and documentation files to download Shared Components (Continued) BMC Remedy Action Request System (BMC Remedy AR System) AR System Server, Mid-Tier, Flashboards Server, Engine, Assignment Engine, Approval Server and Clients Version BMC Remedy AR System Server, Mid-Tier, Flashboards Server, Engine, Assignment Engine, Approval Server and Clients BMC Remedy Developer Studio, BMC Remedy Data Import, BMC Remedy User, BMC Remedy Alert AR System Clients: User, Alert, Developer Studio, Data Import Version Windows AR System Full Text Search Version AR System Documentation Version (optional) Third Party Supplementary Materials Files BMC Remedy AR System Full Text Search Orchestrator Orchestrator Application Adapters for Microsoft Windows Orchestrator Application Adapters Orchestrator Base Adapters Orchestrator Base Adapters for Microsoft Windows Orchestrator Runbooks for Microsoft Windows License Information for Orchestrator Application Adapters Orchestrator Runbooks License Information for Orchestrator Base Adapters License Information for Orchestrator Runbooks Documentation for Orchestrator BMC Discovery Solution version

8 BMC Discovery Solution - per Managed Server license Table 3 BMC Discovery Solution - per Managed Server license (part 4 of 5) Functional component Technical component Version Installation and documentation files to download BMC BladeLogic Client Automation a Configuration Discovery Integration for CMDB Master transmitter and tuner CMS console BMC BladeLogic Configuration Discovery Integration for CMDB 8.0 BMC BladeLogic Client Automation Global Windows Installer BMC BladeLogic Client Automation - Software Self Service Documentation for BMC BladeLogic Client Automation License Information for BMC BladeLogic Client Automation BMC Configuration Drift Management BMC Configuration Drift Management (optional) Third Party Supplementary Materials Files for BMC BladeLogic Client Automation BMC Configuration Drift Management Release Notification December 18, 2009

9 BMC Discovery Solution - per Managed Server license Table 3 BMC Discovery Solution - per Managed Server license (part 5 of 5) Functional component Technical component Version Installation and documentation files to download BMC Identity Discovery a BMC Identity Suite Infrastructure BMC Identity Discovery Engine BMC User Administration Manager BMC Identity Management Suite Version JBoss Deployment on Microsoft Windows Documentation for BMC Identity Discovery Version License Information for BMC Identity Discovery BMC Password Manager BMC Identity Compliance Manager a BMC Identity Request Manager BMC Enterprise SecurityStation Console BMC Enterprise SecurityStation Client Utility BMC Provisioning Services Manager product for Microsoft Windows BMC Provisioning Module product for Microsoft Active Directory BMC Provisioning Module product for Oracle Server BMC Provisioning Module product for SAP Solutions BMC Enterprise SecurityStation Console Version BMC Enterprise SecurityStation Client Utility Version BMC Enterprise SecurityStation Client Utility Version Service Pack BMC Provisioning Services Manager Version for Microsoft Windows - 32 bit BMC Provisioning Services Manager Version for Microsoft Windows - 64 bit BMC Provisioning Module Version for Microsoft Active Directory BMC Provisioning Module Version for Oracle Server BMC Provisioning Module Version for Oracle Server BMC Provisioning Module Version for SAP Solutions By default, the Microsoft Windows version of the Shared Components is provided. Additional platforms and languages are available for download from each product s EPD Download Files page. BMC Discovery Solution version

10 Discovery for z/os - License Add-on - per MIPS Discovery for z/os - License Addon - per MIPS Table 4 lists the file names and host platforms for the component files that are included with the Discovery for z/os - License Add-On - per MIPS license. A plus sign (+) in a table cell indicates that the component listed on the left is available on that platform. The table also lists the links from which to download files from the EPD page. Table 4 Discovery for z/os - License Add-On - per MIPS Functional component Technical component Version Installation and documentation files to download Discovery for z/os - License Add-On - per MIPS BMC Discovery for z/os Product Packaging IBM OS/390 MAINVIEW Infrastructure Common Install - IBM OS/ BMC Discovery for z/os 1.5 MAINFRAME Install / Maintenance Process License Information for BMC Discovery for z/os (optional) Third Party Supplementary Materials Files MAINVIEW Documentation Volume 59 NOTE BMC Discovery for z/os is supported with Discovery , BMC Atrium Discovery , or BMC Topology Discovery BMC Discovery for z/os is not supported with Discovery 8.1 included in this solution bundle. 10 Release Notification December 18, 2009

11 Dashboards and Analytics - User Add-On license or Dashboards and Analytics - Floating user Dashboards and Analytics - User Add-On license or Dashboards and Analytics - Floating user Add-On license Table 5 lists the file names and host platforms for the component files that are included with the Dashboards and Analytics - User Add-On license or Dashboards and Analytics - Floating User Add-On license. A plus sign (+) in a table cell indicates that the component listed on the left is available on that platform. The table also lists the links from which to download files from the EPD page. Table 5 Dashboards and Analytics - User Add-On license or Dashboards and Analytics - Floating User Add-On license Functional component Technical component Version Installation and documentation files to download Dashboards and Analytics - User Add- On License OR Dashboards and Analytics - Floating User Add-On BMC Dashboards for Business Service Management BMC Analytics for BSM BMC Dashboards for Business Service Management Version BMC Dashboards for Business Service Management Version Documentation License Information for BMC Dashboards for Business Service Management Version BMC Analytics for BSM Version Windows SAP BusinessObjects Enterprise XIR 3.1 (Windows) - FP13 SAP BusinessObjects Enterprise XIR 3.1 (Windows) - Part 1 SAP BusinessObjects Enterprise XIR 3.1 (Windows) - Part 2 SAP BusinessObjects Enterprise XIR 3.1 (Windows) - Part 3 BMC Analytics for BSM Documentation Version License Information for BMC Analytics for BSM BMC Discovery Solution version

12 Downloading and installing from the web Downloading and installing from the web This section contains instructions for downloading and installing from the BMC Software EPD web page. NOTE You might have some or all of the products listed in this document installed at your site. If so, compare the version of your installed products to the versions that are listed in this table. If you are already using a version that is listed in the table, do not reinstall that product. If you download products from the BMC Software EPD web page, the product files that you download might contain some or all the patches listed on the product s Customer Support web page. If the EPD page shows that a patch is included in the product file, you do not need to obtain that patch. To download the selected product components from the web 1 Create a temporary directory on your computer in which to put the product installation files. NOTE On Windows computers, ensure that the temporary directory that you create is only one directory level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be located in a directory deeper than two levels into the directory structure. 2 Go to the EPD web page at 3 Type your user ID and password and click Submit. 4 Follow the steps on the EPD web page to navigate to the Download Files page for BMC Discovery Solution Download the appropriate product installation files to the temporary directory that you created in step 1. 6 Using the release notes and installation guides for each product you download, carefully review the installation requirements and prerequisites for your platform. 12 Release Notification December 18, 2009

13 Where to view the latest product information Where to view the latest product information The latest product information is available on the Customer Support website at TIP If you do not already have a user name and password that allow you to fully access the Customer Support site, you can register for a user name and password on the site. From the Customer Support site, you can perform several tasks, including viewing the latest product documentation (manuals, release notes, flashes, technical bulletins, online Help, and parameter information) subscribing to proactive alerts to receive messages that inform you of new release notes, flashes, and technical bulletins for your products searching for existing product resolutions and frequently asked questions (FAQs) How to obtain printed documents In addition to printing documents from the media that you received or downloaded when you obtained the product, you can obtain printed documents in the following ways: Download and print the document from the Customer Support website at Order the document from the Customer Support website at Contact your sales representative. BMC Discovery Solution version

14 How to obtain printed documents Copyright 2009 BMC Software, Inc. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. BladeLogic and the BladeLogic logo are the exclusive properties of BladeLogic, Inc. The BladeLogic trademark is registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BladeLogic trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. AIX, IBM, OS/390, and z/os are registered trademarks of International Business Machines Corporation. Linux is the registered trademark of Linus Torvalds. Oracle is a registered trademark of Oracle Corporation. SAP is a trademark or registered trademark of SAP AG in Germany and in several other countries. The information included in this documentation is the proprietary and confidential information of BMC Software, Inc., its affiliates, or licensors. Your use of this information is subject to the terms and conditions of the applicable End User License agreement for the product and to the proprietary and restricted rights notices included in the product documentation. BMC SOFTWARE INC 2101 CITYWEST BLVD, HOUSTON TX , USA Customer Support: (United States and Canada) or contact your local support center 14 Release Notification December 18, 2009

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