Trends and Challenges in Enterprise Wireless Applications

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1 Trends and Challenges in Enterprise Wireless Applications JP Mobile, Inc. All rights reserved. SureWave, the JP Mobile logo and JP Mobile are registered trademarks 1 of JP Mobile. All other product and company names may be trademarks of their respective holders.

2 Agenda Market Trends Market Evolution Enterprise Challenges -Enterprise LOB Challenges -Enterprise IT Challenges Where To Start and Reference Architecture 2 2

3 Mobile Drives Multichannel Internet at Breakfast Telematics on the Road Internet at Office Internet at Meetings Internet in the Air Any Device Any over Network (Wireless WAN/LAN & Wireline) Internet at the Hotel to Any Content Enterprise Nervous System Internet via Taxi Internet at Home 3 3

4 Increasing Wireless Adoption Home Teleworkers 19.8 million Mobile and Wireless 59.8 million Source: BLS 2003 U.S. Source: Gartner Flexible Work Schedules 28.7 million Remote and Branch Offices 3 million+ Source: BLS 4 4 Source: Cahners Source : Gartner

5 Wireless Is Becoming Ubiquitous Business: The Real Meeting Is Under the Table 2005: 1.5 billion phones comprise the always on generation. 5 5 Source : Gartner

6 Market Evolution 6 6 Field Force Automation Sales Force Automation Custom Vertical Solutions / PIM Device Security Device Procurement Horizontal Solutions Devices Available PDAs Converged Devices Smart phones

7 Why Wireless? CIO Survey Top Reasons CIO Survey: For Whey Adopting Wireless? Wireless Solutions Other Shorten time to Market Automate Sales Force Automate Field Force External Customer needs/demand Stay Competitve Reduce Cost Demand/interest from internal users Increase Efficiency Increase Productivity % 7 7 Source : CIO survey

8 Enterprise Adoption of Mobile Applications U.S. Adoption of Mobile Applications, 2H03 Video/Imaging ERP Inspections ERP Manufacturing Application Category SCM/Logistics ERPII/EAM CRM Field Service CRM SFA RFID Mobile /PIM Mobile IM/SMS 0% 20% 40% 60% 80% 100% % of Enterprises Production/Pilot Assessing Inactive 8 8 Source : Gartner

9 Solution Criteria Multiple devices Wireless Wired synchronization for non-wireless based devices Wireless LAN support Support for Non / PIM applications such as FFA, SFA Secured & behind the firewall solution Centralized administration/management of data and devices for lower TCO. IT security policies enforced or pushed to each user 9 9

10 Enterprises LOB Needs Real time Push & Pull /PIM Increased productivity Support for sophisticated devices Latest High-end devices like Treo 600 Latest Low-end devices like Nokia 3650 Ease of enablement of other business applications in future Easy to use and easy to install new applications Fully synchronized with their corporate /Calendar/ Contacts/Tasks and Address books Good carrier network coverage 10 10

11 Centralized Administration of devices and data Device Security No solution software components loaded on any existing systems/servers Ease of integration with existing systems Support for multiple applications like Microsoft Exchange, Lotus Domino and Novell GroupWise platforms or other LOB applications Total control for IT Ease of software distribution Challenges Enterprises IT 11 11

12 12 12 Reference Architecture

13 Where To Start? Needs assessment, application design and project planning Define the following Business case Application requirements Project plan for implementation Key Considerations Low-cost entry point for mobile strategy and applications Leverage key staff for a short period of time up front Validate application concepts rigorously and quickly Articulate the business case and return on investment (ROI) to drive corporate acceptance Vendor Selection Multi-Device Scalability and Extensibility Support for as well as other LOB applications 13 13

14 Thank You! 14 14

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