Emerging risks for internet users

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1 Sabeena Oberoi Assistant Secretary, Cyber Security and Asia Pacific Branch Department of Broadband, Communications and the Digital Economy

2 Government s role - DBCDE The new Australian Government Cyber Security Strategy set key priorities for DBCDE: Educate and empower all Australians with the information, confidence and practical tools to protect themselves online. Partner with business to promote Cybersecurity.

3 Phishing and vishing Identity theft Botnets Emerging risks Malware trojans, worms, viruses Scam s Convergence is presenting new threat opportunities

4 Fake Australian Federal Police s Fake s purporting to be from the Australian Federal Police Warn that the recipient s credit card has been linked to criminal transactions Links are to malicious websites s request the recipient to provide personal details as evidence to prove their innocence Criminals could steal identities, commit fraud or install malware

5 A copy of a fake AFP Australian Federal Police case no : /AFP/832 The AFP's Criminal Justice Information Services (CJIS) Division has been notified about several suspicious payments from your credit card account. Upon closer investigation we concluded that nine (9) of your payments are related to known criminal organizations, some of them currently under investigation for participating in the recent cybernetic attacks on Commonwealth Bank of Australia. Your case has received code 2 priority and you are under suspicion of aiding known criminals. Your credit card account may have helped the criminals in their attacks. In order to prove your lack of culpability please click here (this is a secure link to our server). Please note that failure to cooperate will lead to the advancement of our investigation. You will be prosecuted to the full extent of the law. Your assets and funds will be frozen until the end of our investigation. This is a federal investigation, you will not contact your local authorities or bank; you will wait for one of our agents to contact you within 48 hours. We suspect local involvment in this matter. Failure to do so will ad a charge of "obstruction of justice" to you. As a measure of precaution AFP is able to provide free monitoring of your account against all future hacking and phishing attack. We respect your privacy, we will not monitor your account transactions or personal info. Our software has a 99.57% rate of success in detecting and stoping cybernetic attacks. Also we have agents supervising the software 24/7. If you wish to subscribe to this service, more info will be provided when our agent contacts you. More info available here.

6 Smartphone threats Constant convergence of technologies New threats constantly emerging. Smartphone viruses, worms, trojans: loss of personal and financial information Consumers are unaware of the security risks Potential for botnet attacks from mobile phones

7 Australia s approach to cyber security Protecting users against cyber security threats is an ongoing task. Enhancement of Australia's cyber security capability is one of the top 10 national security priorities PM s Inaugural National Security Statement Attorney-General s Department is the lead agency for Cyber Security efforts.

8 The Department of Broadband Communications and Digital Economy Enhance the protection of Australian home and small business users against online threats and fraud Focus is on raising awareness about the importance of cyber security Provision of simple steps that users can adopt to secure their personal and financial information online

9 Awareness raising in Australia Annual Cyber Security Awareness Week The 2009 Awareness Week was held 5 12 June with more than 30 Government, industry and consumer group partners Over 75 events held across Australia

10 2009 Awareness Week Key Messages Use a better, stronger password and change it at least twice a year. Use security software, and update it regularly. Stop and think before you click on links. Information is valuable. Be careful about what valuable personal details you give away about yourself and others online. Go to for further information and to sign up for the alert service.

11 Stay Smart Online website Plain language information on the simple steps home users can take to protect themselves online

12 Improving consumer awareness Cyber Security Alert Service Provides simple information about the latest cyber security threats and vulnerabilities and how to address them The service is free, subscription based and provides automatic updates

13 Improving awareness and education For years 3 and 9 students Interactive and self learning tool Voluntary - can be incorporated into many areas of curricula Interactive and self explanatory Requires minimal effort by teachers Not resource-intensive Can run off existing ICT systems in schools

14 Transnational problem Internet can be anonymous Internet is borderless Poor enforcement in some jurisdictions can provide havens Low risk and cost of committing crimes Wide reach

15 International Cooperation Asia-Pacific Economic Cooperation Telecommunications and Information Working Group (APEC TEL) OECD Working Party on Information Security and Privacy. International Telecommunication Union

16 Questions? Contact details Sabeena Oberoi Assistant Secretary Cyber Security and Asia Pacific Branch

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